medical assistant

physical therapist

front desk agent

nurse practitioner

surgery scheduler

Colorado Springs Orthopaedic Group

A typical day a CSOG is filled with hostility and favoritism. At first they will be the kindest people you could ever meet but after the training wheels comes off there teeth come out. From the Front Desk to the CEO, management will only hear from those who have been there for years with no proof or hearing from both sides. As of Jan2018 to now there has been over eight people fired/laid off/quit. Great place to work if you are into working with chatty grown women who like to talk about each other and others who they do not like. Like teenagers in the cafeteria. If you are not in there cliche then they will dismiss you and make you feel unwanted on the team. The front desk manager will plan team building exercises and show up late, start activate without everyone in group together, and not include every team member in the active they planned. Elder coworkers will point fingers on other coworkers and CEO/manger will only listen to them. Staff members will talk bad about patients and wait longer to check patients in due to the way the patients are acting towards them. If a patient gets mad they are dismissed from the practice immediately. They will fire you without verbally telling you. They will just say here is your last check and leave your badge. Great Doctors and patients but management is not worth working/staying at company.

Things vary depending on the department that you work in.  They are short staffed life everywhere and that causes staff to become overworked.  After reading some of the other reviews I would disagree, about the Management, they do take time to hear the employees and they do things about it or try to do things when they can and most of all they are easy to talk with. They may also look at the situation and recommend that you talk with your supervisor before they step in.
The Admin aren't going to go share how people they have dealt with specific people, and employees aren't generally going to admit to it.  I don't know how much of the full picture they are seeing.

CSOG is a great place when fully staffed, the work is good, the patients can have their days, but the current Admin has brought it a lot further than it was just a few years ago.

Could the pay be better, in the current job seeking environment probably, but it is what it is.

CSOG operates at an extremely faced pace, just as you'll find with any medical practice, yet it is one of the most rewarding jobs I've had the opportunity to hold. Their primary goal is to help everyone they can, patients and staff included. Every physician is very down to earth and is easy to work with and even though Management always has an overflowing plate, they go out of their way to check in on every employee as they can. Even if it's a quick "hey how are you doing?" in the break room. Pay for every position is comparable with market standards and hours can be accommodating if you simply ask and explain the need. CSOG also offers plenty of room for advancement for those interested in such and will support you as you pursue furthering your career in whatever position. Overall CSOG is a great company to work for and takes great care of their teams no matter what craziness each day may bring.   

With all of the other places that I have worked this place is GREAT!  The management is relaxed, the atmosphere is one where I want to go to work, and I know what I am expected to do.  Yes, there can be the one offs of the office gossip but with places I have worked previously, CSOG is heaven sent.
   The staff are welcoming, they helped me learn my position quickly and they are open to questions if I have issues. I am busy enough were I don't get bored, but it isn't so busy that it feels like a disaster.
   The Doctors at the practice are all really nice as well.  When working here people will find a place that they will be happy to work for a long period of time.
   With the different departments that are here, I have the opportunity to grow maybe not vertically in the company but definitely horizontally.

This is an honest review of a company that is mentally burning people to the ground without any care in the process. The doctors are too busy, the admin staff is too busy, the support staff is incredibly overwhelmed. There is constant gossip, game playing, and intense stress. If you work in the back office you will not get a lunch or break. Time off is hard to come by and you will be expected to pick up the slack of others when you can hardly handle yourself. It is a toxic codependent environment that will wear you to the bone. If you would like to star in a Netflix drama special then sign up. Otherwise there’s much better out there. It’s sad because the patients suffer and the employees suffer but no one that can do anything about it cares. 

The doctor/doctors that I work for here are the only reason that I continue at CSOG. They are incredibly supportive in anyway that they can be, but their hands are tied to a certain point. 

The supervisory team will turn a blind eye to anything that is not exactly what they want to hear. I have so many emails to which no one has ever responded  to concerns. I have never had an issue with a doctor here. Never. But the patients get away with the worst behavior towards clinical/scheduling staff if it is handled by the supervisor or admin teams. 

The pay is grossly under what the amount of work is and they do not hire enough staff to keep up with the growth of the practice but still continue to try to grow and then wonder why the turn over is so high.

Been with company 5 years. Overall, I am ok with where I work. There is definitely room to grow if you want the opportunity. 

I am able to take care of personal and family commitments without fear of being reprimanded for needing a couple hours off. 

Compensation could be better to match other orthopedic groups in the area, therefor turnover is very high. 

Management is struggling with the rapid growth of the company. Added 4 doctors in the past 2 years but struggling with staffing and space to accommodate the extra personnel. 

Started as a tech and cross-trained into the front desk doing insurance and authorizations. Great experience with this, and it helped me get into school. 

I have worked for this company for over 8 years and I absolutely love it. The physicians and administrative staff are very supportive and have created a great atmosphere to work in. We are looking for hardworking honest individuals who want to work and take pride in the job they do. We are very passionate about our customer service skills and leaving a lasting impression on our patients as if they're family. I couldn't see myself working for another company. I love being a part of something so great. It's important to me to love what I do and enjoy going to work and at this company I absolutely do! 

Top Job Titles	Average Salary
Medical assistant 4 salaries reported	$21.13 per hour
Physical therapist 2 salaries reported	$88,750 per year
Front desk agent 1 salary reported	$17.75 per hour
Nurse practitioner 3 salaries reported	$104,000 per year
Surgery scheduler 4 salaries reported	$22.56 per hour

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