hoa manager

customer service representative

community associate

maintenance technician

front desk receptionist

Common Interest Management Services

I have now been with CIMS for three years and have grown so much during this time. Starting during COVID is a hard experience for anyone but being promoted to a position I truly love and care about after only six months was the best part.

There is the ability to work hybrid or remote depending on the position requirements and I have had the opportunity to join the social committee and help with projects outside of my job description when needed that are fun and stimulating! I love all of my co-workers and find it easy to reach out to management when needed and talk to my colleagues with quick responses through Teams.

Since COVID, the company has taken big steps to move CIMS in the right direction and implement new technology, software, and more. Everything is at our fingertips at any time which makes work so much easier than going into paper files or old drives. We have recently gone through a re-branding, creating a new website, and even internal employee sites. We have events throughout the year and there is always opportunity to grow and join new experiences internally.

I think CIMS is a great place to start as there is SO much opportunity to grow and move up in the company if you put in the work!

I have been here almost 3 years and this by far has been the most supportive, understanding and caring company I’ve ever worked for. Salary is far and above any other comparable company, the room for upward advancement is out of this world - there is no ceiling. The encourage you to grow and give you all the tools to nurture and support that growth. We have so many added benefits, special incentives, fun events and team building activities, etc. 2020 was a trying year but while so many businesses around us are closing
And laying off we continue to take on clients and are hiring weekly! Working from home has its challenges b it being an employee of this company especially during covid has been an absolute blessing. If you’re looking for a place to call home, for a company that cares about your personal and professional growth- CIMS is for you. 

Typical day of work includes producing financials for 50+ Homeowners Associations.  Thruout the month I will be uploading homeowner information, beginning balances, and gl detail for a new Association that we will soon be managing.  Around the 15th of each month I approve all statements that are submitted to be mailed thru a 3rd party.

I have learned that time management is very important with my desk.  I am either preparing a financial, onboarding a new Association, approving statements, helping managers prepare budgets, assisting a fellow employee with an Excel question, or helping the AP team.

Co-workers are very helpful when if I have to onboard multiply Associations at once.  They are willing to help upload information if needed.

Common Interest Management Services ("CIMS") has many opportunities for growth and stability for those seeking a career as a community manager, customer service representative, accounting representative, or administrative staff.  Our team encourages growth and development and our leadership efforts focus on our company's culture and long term stability for our employees.  Our client communities are given excellent service and consideration in all aspects of community association management.  CIMS continues to be the leader in our industry with our focus on the future growth of our team.

What is the best part of working at the company?
Getting a low salary, will not pay you what your worth

What is the most stressful part about working at the company?
constant monitoring, low salary, constant badgering by supervisors, overload you with accounts.

What is the work environment and culture like at the company?
stressful, they don't care about the employees or customer service to the clients, many are fed up and leaving in droves.

What is a typical day like for you at the company?
2 or 3 zoom meetings leave you with less time to get your work done, constant badgering of the employee.

This was my first job out of college, and it was great initially there was plenty to do and learn but as I became more aware of the company and how management dealt with feedback it became very clear that they only want to promote "yes people" or those who know someone in the company. It is great that they hire within but not when it is apparent that there is clear favoritism. I had high hopes for this company and wanted to grow with them, but I felt that was not an option while I was there.

I am am a long term employee of Common Interest Management Services (CIMS). Our company offers many career paths for those who are ready to take that next step into Senior Management. CIMS has made the investments in technology over the years which allowed us to basically flip a switch and presto everyone was able to work from home during these uncertain times. We pride ourselves for being Customer Service orientated and value the opportunities we have to work with all our amazing communities. I have been in this industry for many years and was able to found my forever home at CIMS.

I am truly happy working here! The company has provided me with many opportunities to learn and grow in my career. The work environment is positive and supportive, and I've gained a wealth of knowledge and skills that have helped me advance professionally. Management is excellent—always approachable, encouraging, and focused on the development of employees. I'm excited to continue my journey here and would highly recommend this company to anyone looking to grow their career!

I worked for about 1.5 years at CIMS in the San Mateo office. The culture of the company and training and level of support was wonderful. Great team and staff and you can always reach a supervisor or an executive manager. However, the constant deadlines, deliverables and batting average makes it a very difficult. They are very strict about deliverables and keeping up the batting average. You do get penalized and put on blast for being late or missing any deadlines. 

If you want a job that values your time, hard work, dedication and effort, dont work here. This company is FULL of nepotism to the point where its honestly disgusting.  You won’t get promoted or get a raise unless your family is in senior management. Those are usually the most incompetent people too lol. If you’re deciding between unemployment and applying here, do yourself a favor and stay unemployed. 

Top Job Titles	Average Salary
Hoa manager 10 salaries reported	$86,500 per year
Customer service representative 4 salaries reported	$22.16 per hour
Community associate 1 salary reported	$72,461 per year
Maintenance technician 1 salary reported	$32.00 per hour
Front desk receptionist 2 salaries reported	$50,000 per year

Working at Common Interest Management Services: Company Overview and Reviews

Common Interest Management Services

Common Interest Management Services Ratings

Popular jobs at Common Interest Management Services

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected