software engineer

production associate

intern

administrative assistant

support technician

Compassion International

Compassion has become the number one sponsorship organization (outstripping all other non-profit sponsorship orgs combined) in the world and has achieved a billion dollars annually globally and is approaching 3 million sponsored children. 

But recently, Compassion has become unhappy with this growth, and has decided their plan is for “exponential growth”. But to do that they have turned their back on a few facts. They’ve walked away from relationships and key artists and church connections that have been central to everything that Compassion is. Instead, they are hiring external marketing and business talent in order to shift into this new exponential gear. But their flywheel, that is sponsorship has already faltered, and they don’t even know it yet. Why? Because sponsorship dips have been blamed on Covid and the lack of events. But they will soon realize, their efforts at exponential growth from the new “innovation” team will hiccup on this goal. And that any desire at growth beyond the normal 8% year over year we have historically gotten, will now be difficult to obtain. 

It’s a well paying (for an NGO) organization. The benefits are good. And their Covid changes and work from home capabilities are pretty good. But the ministry has started down turning and it will be very difficult for this group to turn it around. 

Tested/scored applicants for various positions.
Submited requests for background checks.
Gave weekly orientations to new employees.
Used Word to type weekly job updates, terminations, openings.
Used Excel spreadsheets to keept track of in-house training of each department staff.
Using PowerPoint, Publisher assisted Director of Training with preparing materials for workshops.
Filed confidential documents in Human Resources Personnel Files
Kept files in order and purged as needed.
Served as backup for Receptionist.

Learned how child sponsorship makes a difference in a child's life and how each job contributes to this. Realized how blessed we are in the USA. 

Management turned to prayer and God's leadership on every issue. They set the example for the rest of staff.

Weekly departmental meetings and teams within the departments had weekly meetings in which co-workers were encouraged to use our individual gifts and abilities.

Don't recall the "hardest part" of my job.  

The most enjoyable part of the job was the nuturing environment with chapel, training, always an opportunity to grow.

What is the best part of working at the company?
The mission of the ministry is fantastic - the culture needs LOTS of work - the upper leadership truly wants it to be a healthy workplace it just does not trickle down.

What is the most stressful part about working at the company?
Some of the leadership is so engrossed at making a name for themselves that they don't care to implement the principles the upper management claims they should.  They "say" they do, but in reality they are only looking out for their own reputation.

What is the work environment and culture like at the company?
It needs work - some of the leaders truly believe they are doing well others claim they are and pretend they have adopted the cultural behaviors only to check the box.  They want their reputation to thrive and people to think they are the "best" no matter who gets hurt in the process. 

What is a typical day like for you at the company?
Do your work and make sure you do not disagree with your boss.  If you do - Watch Out!  Just do your work and implement what you are told - then you will get far or IF you are related to someone.

Well, I reminisce my first day at my both work, I was so excited about working among people who where at first my teachers, then became my coworkers. I learned a lot of things from translators and from other students, like : due to those positions, my english culture was enlarged, my communication skill became more sharpened. The management was well-structured and well-organized that is why all the employees felt comfortable in working in it. More as, concerning the workplace culture, It attracted talents, drove engagement and impacted happiness and satisfaction. 

To conclude, as a supervisor receiving new students during the new session was the most tiring and the hardest part of the job, because I moved back and fourth a lot from the first floor to the second one in guiding the students to their classes. However, the most agreeable part of the job was : when I used to submit the report books to the principal in his office and got paid right after.

I worked in the Outbound Call Center as an account Representative.  It was my responsible to maintain customer accounts.  I also was responsible to inform customers of any changes to their child sponsorship.  I was also selected for the special team who made the "death calls.'  Those calls that informed the customer that their sponsored child had passed away.  Also included in that call was any bit of counseling that may be required and informing customer how they could donate or send condolences.  It was the best?worst experience of my life.  Very humbling to make a 'death call' Very sad to hear of children dying so young.

This has been a great place to work. I have had the opportunity to work and cross train in many different areas. From running machines in the distribution center to learning how to be an effective communicator through e-mails to other countries. Another big part of my position is quality assurance and taking the time to be sure that our information is accurate before being sent out the customer. The most enjoyable part of my job has been my 5 year anniversary trip in which I was able to see what the company does for poverty stricken children in other parts of the world. This was an eye opening experience for me and made me proud to know that what I am doing is not only enjoyable, but makes a life long impact in the lives of the less fortunate.

Each day at Compassion was different.  My work would fluctuate depending on the needs of my team.  Some days I would concentrate on processing expense reports while others days I would be processing purchase requests.  If there was a need to arrange for an off-site training, then I would be making attendee's travel/hotel accommodations and getting them registered for a class.  Or I could be working on reconciling the expenses against the department's budget.  


Management could improve on their communication processes.

 
The hardest part of this job was managing the priorities; but if you set a reasonable expectation on delivery, most people were satisfied.

The most enjoyable part of the job was knowing that I was making a difference for my teams.

What is the best part of working at the company?
Rewarding and fulfilling experience assisting supporters who share the mission of the organization. 

What is the most stressful part about working at the company?
The unknown situation that is waiting on the other end of the interaction with the supporter.  And doing something wrong that may cause disappointment or dissatisfaction with the supporter. 

What is the work environment and culture like at the company?
Caring, supportive, inclusive,  for one another, cohesive. 

What is a typical day like for you at the company?
Remote work is mostly working on my own, but can easily connect with my team via chat and zoom meetings.

Compassion International is a great organization with deep roots in helping ease poverty around the world. However, the management at their headquarters in Colorado Springs is sub-bar. Prior to COVID-19, the work environment felt close, as if you were actually family with your coworkers. However, post COVID-19, it's as if the organization is solely focused on numbers. Their management team that oversees direct interactions with clients and sponsors has no issue with running the employees into the ground. Also, the organization values quantity over quality. While the mission is good at Compassion International, every person is just a number to them. 

•	Developed procedures for the management of contract files for the team’s delivery of services to 11 countries
•	Maintained accounting records for the team’s $5 million budget, including reconciliation of monthly reports resulting in recovered money by discovering accounting department errors
•	Published customer newsletters for 12 countries, including layout, editing and always meeting monthly deadline
•	Maintained the team’s internal website; allowed 23 team members access to all project documents
•	Successfully managed the logistics of team events; two large international events consisted of 11 to 31 countries with up to 175 people in attendance

Top Job Titles	Average Salary
Software engineer 12 salaries reported	$91,421 per year
Production associate 1 salary reported	$19.35 per hour
Intern 3 salaries reported	$19.87 per hour
Administrative assistant 1 salary reported	$21.31 per hour
Support technician 3 salaries reported	$22.08 per hour

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