medical assistant

licensed practical nurse

registered nurse

patient services representative

medical secretary

Complete Staffing Solutions, Inc

Complete Staffing Solutions needs some help. Currently, there are no up to date systems or online processes, everything is on paper, and makes the job 100 times more difficult for the employee. As a staffing agency, it is essential to have some sort of candidate tracking system, and CSS lacks that. With no active CRM system, overlapping calls are being made all the time, which looks incredibly unprofessional to both the clients and candidates who are being worked with.

In terms of development - there are no training opportunities for new recruiters, so when they come in they struggle and don't learn proper techniques thus making them less likely for success, and less effective as a whole. Additionally, there is no proper training opportunities for new employees who have prior recruiting or account management experience on CSS specific processes/practices - and that's because there are no processes in place to train, everything is very "fly by the seat of the pants" and "beg forgiveness not permission"

Additionally, in my experience, I came across the poor ethical standards that CSS operates under. They made decisions that I personally wasn't comfortable with, and wasn't willing to put my reputation on the line for.

The office atmosphere is also incredibly unprofessional, they don't use a transferring system for their phones and instead scream across the room when someone gets a call. Unprofessional language by every employee, including management they speak about clients and candidates in the most disrespectful ways. Emails sent out to the entire company utilizing unprofessional language, attacking employees, probably the most unprofessional email I've seen to date. They lack IT support and IT training, employees are not taught how to spot phishing attempts, etc. Additionally, there are no office perks that you may find in other offices, no bathroom in the office, no coffee, no proper kitchen, dated supplies.

Overall, the only people I saw benefitting from CSS and their practices were tenured employees who had direct relationships with the owners. They need to embrace the changing of times and expand themselves.

I have been working at Complete Staffing Solutions full-time for more than 5 years

The focus at CSS is on allowing someone who may not have recruiting or sales experience the opportunity to fully immerse themselves with a dive in approach. 
You are coached and mentored continuously while also feeling like you are an independent individual. Complete Staffing has community email addresses set up for all divisions so that particular groups can communicate with ease regarding candidates and job orders to ensure every office in every state is in constant communication.  The office atmosphere is great- everyone working together as a cohesive unit to recruit and fill jobs! Extremely laid back but professional, the office is located inside a beautiful building- bathrooms on site or outside the suite, coffee (always) and a full kitchen with private conference and waiting rooms.

Thank you for the opportunity to make six figures at such a young age- I am grateful for the training and continuous support from management and my colleagues.



My experience with the staffing agency itself was positive. Both recruiters I worked with were responsive, professional, and accommodating throughout the hiring process. Communication was prompt, and they made the onboarding process straightforward.

Unfortunately, the assigned worksite was not as described. I encountered a highly toxic and unhealthy work environment characterized by low morale, poor organizational structure, inadequate training, and disorganized management. The day-to-day experience differed significantly from my expectations based on the information provided prior to placement.

While I would consider using CSS again in the future because of my positive interactions with the recruiting team, I would strongly encourage prospective candidates to ask detailed questions and conduct additional research regarding the specific placement before accepting an assignment.

I have worked for a few temp agencies over my life and I have never worked for one as unprofessional as this one. The initial contact was fine with quick responses. However, because I was unwilling to accept a position that was way under my qualifications and pay grade, I never received a call or email or anything in return despite multiple attempts at contact with them. They first told me I had a solid resume and was an excellent candidate and I should be back to work in no time. It has now been 2 months and nothing from them. They told me that the feedback on my resume from their clients was not good and that I should not expect the pay that I am worth. When questioned how I could fix my resume, the "romance" stopped and I never heard back from them again. This is terribly unprofessional. I would not bother with them unless you are new to the job market and  are an entry level employee

I dealt with this company as a person that they were to send out as a potential temporary employee for companies that they contracted with.

The lack of professionalism was astounding, they emailed me  information regarding a company I was to interview with. The email was suppose to be informative but was actually quite insulting, basically telling you how to dress etc...and it required you to call them letting them know you received the email even though a simple return email would have sufficed. After calling them to let them know I received the email I was put on hold for five minutes because the person who took the call was unaware that he never forwarded the call.

The best part of the entire adventure was that within all the condescending email information was the wrong address to the company I was to interview with so I missed out on that opportunity.

Best bet is to stay away from this recruiting agency as they do not have their act together.

A typical work day at my last temporary position under Complete Staffing Solutions Temporary Employment Agency:  Turn on my computer, launch all software applications required to complete my daily tasks:  Portal (internet based), MS Outlook, MS Excel, CMP Audit SharePoint file, Network Folder: Invoices to be processed. - Go to MS Outlook to see if I have any CMP audits to complete,  Yes - review and approve or reject:  state why the CMP was not approved.  After all CMP audit ques were emptied - process invoices, or work on support tickets or complete audit reviews on completed invoices by other team members.  Run the CMP Approval Report - complete Underpayment Data Entry process if requested.  Create and update procedure manual documentation.

I have worked at Complete Staffing Solutions for over 3 years and my experience has been very positive overall. The location I work out of has a great team and fantastic Branch Manager. Working in recruitment has and will always have its tough days, but when you surround yourself with people who enjoy what they do and are a good support system, it makes those days easier. The recruitment industry definitely isn't for everyone, and certainly has its turnover but if you are going to look into getting into the industry Complete Staffing Solutions should be one of the first places you look into-hands down. A lot of people with tenure, knowledge, and really good at what they do. There is little micromanagement & flexibility offered as well, which are huge pluses in my book!

Depending on where they send you and depending on your exterior is, will depend on if you will stay with this company. 
Every assignment I agreed to, no wonder they couldn't find an internal transfer or an external new recruit. Management was awful. Staff was awful. 
The training you get is minimal, at best and they have high expectations for you while being treated like you don't belong. 
My agency recruiter started off wonderful then she became a real torn in my side. Never cared about anything but finishing out the contract. 
Complete Staffing doesn't pay hours not worked, period. Inclement weather and office closes, you're 8n hours short in your check. Holidays, you're stuck, they don't pay that out either.


I worked in the corporate offices of The same company mostly
I learned to be flexible and picked up new skills and became more Proficient in the ones I knew when I started.
I mostly worked with a few managers in the offices, they were always good to me, kept me working when I wanted hours.
I liked the people, it was a very warm environment.  
Marketing in retail can be very challenging when retail sales fluctuate and when the numbers were down in a department it became really stressed until there was a change and that was felt by the entire staff.
Working for a temporary company but having regular hours I had the best of both worlds, a good pay check and flexibility.

If you are looking for work, find another staffing agency. These people will have you come in with your resume and for a brief interview, and then proceed to do nothing for you. I have been consistently in contact with them, checking in every few days to see if there are any job prospects. Mind you, I have an excellent resume, but I am back in school and don't have time to job hunt very much. Half of the time they will not call you/email you back, or will take 5-7 days to do so. They submitted my resume to a great company and then never followed up or let me know what the next steps/outcome would be. They haven't done anything for me. Do yourself a favor and use one of the other million staffing agencies in Massachusetts.

Top Job Titles	Average Salary
Medical assistant 505 salaries reported	$23.78 per hour
Licensed practical nurse 62 salaries reported	$37.21 per hour
Registered nurse 35 salaries reported	$48.21 per hour
Patient services representative 112 salaries reported	$22.69 per hour
Medical secretary 1 salary reported	$16.00 per hour

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