registered nurse - dialysis

patient care technician

regional manager

registered nurse

social worker

Concerto Renal Services

I loved & miss many aspects of my job, including the patients, & many of my coworkers. But, what seemed like a dream job in the beginning, gradually turned into a nightmare! To make a long story short, I felt this way largely because the hours were nice in the beginning. I only worked MWF & the days were usually around 8-10 hours, if that. But, eventually things got much busier as we expanded to a 3rd shift of pts. Sometimes the days were as long as 17 hours, I kid you not! And instead of getting the help I would ask for, management would just say I shouldn’t be on the clock that long, I should be getting out of there 1 hr after the last pt came off. I worked as hard & fast as I could & it was just impossible! The other frustration was, sadly, many of my coworkers. In the 2 years I was there, I worked with many different PCT’s, often they sent floaters. And there were many great techs that I enjoyed working with. But, maybe it’s because there’s no management on site, I think that empowers the bullies. I never had a job where I had to deal with so much harassment! I encountered quite a few coworkers who were very aggressive. I could barely handle the stress of that at times. And sadly, I felt like not much of anything was done when I turned to management about this. 
Also, training is lacking…so without saying too much, some of my coworkers I really felt like I had to watch them closely & really check & double check their work. At times, some of the experienced employees weren’t aware of basic policy and procedures that surprised me. I came from a company where important policies & procedures were reinforced over & over…that was lacking here. 

Concerto is a fast-paced company that is still in the start-up stages, which for many is a major plus. If you like slow-paced companies or don't like the feel of an urgent culture, this isn't the place for you. A lot of people thrive on that type of culture but it definitely isn't for everyone.

The organization's leadership is solutions-oriented and open to new ideas and is especially open to employee feedback. There's been a lot done regarding improving culture and standardizing processes and policies to make everything feel equitable.

Pay is competitive, there's ample PTO, and a generous retirement match as well. This isn't the company where you're going to find micromanagers, the work is too busy for that. You have the autonomy to shape your role and you're expected to do so.

Because the company is still in the start-up stages there is definitely still work to do, although the management recognizes this. We recently did our first-ever company-wide survey so it'll be interesting to see what changes come out of that. The health insurance is probably the biggest downside right now, there are several plans offered but the good ones are pretty pricey. Another downside is that there's currently no telecommuting policy.

As the RN on duty, you spend the majority of your shift assessing and monitoring patients, supervising the PCTs, administering medications, and documenting. The PCTs that I have encountered are very knowledgeable. They are able to set up the machines, initiate the treatments, monitor the patients, and terminate treatments without much direction. While not present at the facility, management has always been there for me via phone if I needed something during my shift. Most of the facilities within the company are on either a MWF or a TThS schedule allowing the RNs and PCTs to have a 3 day work week and good work/life balance. The hardest part of the job is arranging for patients to be dropped off and picked up at the start and end of the treatment day. I have had patients waiting for more than an hour to get a ride back to their room or to the cafeteria as SNF staff have many other residents to attend to. Overall, I enjoy the staff that I work with as well as the interactions with the patients. I would recommend this company to anyone who has a heart for dialysis and wants better work/life balance. 

Concerto is a fantastic workplace! The energetic and friendly atmosphere makes every day exciting. Everyone collaborates well, and the teamwork is top-notch.

Management is approachable and open to feedback, creating a positive and supportive environment. They truly care about employees and listen to our ideas.

The opportunities for growth and development are excellent, with training resources available for career advancement. The work is engaging, and the support from colleagues makes it easy to succeed.

Work-life balance is great, with flexibility that helps us manage work and personal life. Compensation is competitive, making Concerto a great place to work.

Overall, Concerto is a wonderful place to build a rewarding career. The company values employee happiness and growth, making it a fantastic choice for anyone looking to work in a supportive and fun environment!

This company does not appreciate their co workers. The area managers are not even qualified managers except one. The managers can have favoritism with their same race. It doesn't matter how long you worked there or experience you have on the job the managers will still give you 2% raises. No appreciation for your hard work as in lunch, gift cards or a plain thank you. Corporate will talk to other corporate workers about RN or PCT they don't even know. For holidays the managers will give a pizza party to their co workers who actually show up to the restaurant but nothing to the co workers that can't show up but corporate gave all their corporate co workers good prizes such as TVs, trips, gift cards and many more great prizes. This company is very unfair and little by little they are losing their greatest co workers.

Working at Concerto has changed my life! 

I get up in the morning knowing that I am making a difference in people's lives.

I work most of my week in the field visiting Dialysis units and at times stop by the corporate office to meet with my manager.

In my old job my company was so large we only saw upper management once a year at the major company retreat, at Concerto its common to see the CEO and COO chatting in the hallway...in case you're wondering they are really nice!

Only cons I can think of..
- My work is challenging (something I like)!
-Break room could use some upgrades -
-front lobby can be slippery at times especially in the winter so be super careful if you visit.

This isn't the right fit for everyone, but if your creative, dedicated and want to really count I'd suggest checking Concerto out.

I appreciate the fact that as a small growing company I felt like my voice and opinions count.

This is absolutely the best dialysis companies to work for. I’ve worked at them all and I haven’t regretted leaving my last company for this one. It’s extremely peaceful and the workload isn’t even a lot at all. The machines are more future realistic and barely have any issues. You don’t have to make any bicarbonate or acid ever. It’s just you and the nurse with at least three to one patient ratio. You can go at your own pace and still have enough time to take care of anything. The upper management is extremely nice and willing to help you in anyway. There’s a lot of job advancements for technicians too. A lot of discounts for working under this employer too. The future looks brighter than ever. I m thankful every single day.

Concerto is a great place to work for with or without Dialysis experience it's all based on what you would like to learn. When I first started had no experience whatsoever and turned out to learn things I would have never learned. I feel they could be better with all the changes here and there and vendors from a business perspective. I also feel like they want you to cross roles in your job instead of just hiring once person to do that job and not if someone is not there, they have to do the work. I feel like raises, communication and recognition could be better. Get to know the people you work for and instead of sending out surveys ask employees one on one how are things going with managers what they feel could change as far as schedules and things to make their job easier and for Concerto to grow. Overall great company!

What is the best part of working at the company?
There is no best part!! Of working with or for concerto. Management is horrible no organization!! It’s a mess!! The patients are the only reason I stayed.  The avenue is Warrensville hts is a hot mess! You don’t get your hours and they lie to you about getting your hours!! 

What is the most stressful part about working at the company?
Bad management they lie and say you get 12 hours you may get 9 or 1 0 never 12

What is the work environment and culture like at the company?
The nursing home is bad also! The SNF Staff is sorry patients not being cared for snd state always there!!

What is a typical day like for you at the company?
Interesting but I can handle whatever is dished my way so I had the dialysis unit in good standing!!

I love the fact that sure some days are easier  that others,but having  a great team is the best. What I have learned  here is that dealing  with different people through  out your day, how far a smile go. It may change  someone day for the better. The management here seem to be ok, still getting  to know my manager, but I think the corporate office is on point  so far. The culture  at our work site  is a welcoming place.  The hardest  part  or my job is,there is none.  The most enjoyable thing  I get out of work , is helping someone  that can't help  themselves  at that moment. 

Top Job Titles	Average Salary
Registered nurse - dialysis 322 salaries reported	$44.72 per hour
Patient care technician 153 salaries reported	$25.63 per hour
Regional manager 75 salaries reported	$102,040 per year
Registered nurse 19 salaries reported	$44.82 per hour
Social worker 21 salaries reported	$31.67 per hour

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