territory manager

customer service representative

Convatec

ConvaTec has a number of great people that have worked for them and are currently working for them; however, the companies mindset is to be purchased and with that being said is crunching to bare minimum.  

I really enjoyed the players on the Houston Team and enjoyed working and selling to the critical care, infection control, loss prevention and materials managers in the Houston territory.  

The least favorite aspect was the reduction of support staff for basic needs on a day to day basis.  Not a reflection on anyone working in their support positions; however, the nature of the beast regarding making company more marketable for sell.

The sales experience I gained and the relationships and conversations with the physicians and call points have increased my comprehensive appeal to future employers.  The people are the most enjoyable part of the job.  I would not trade the relationships built within the Houston Team for the world, it was sincerely a pleasure.

ConvaTec used to be a wonderful place to work until the Board replaced the CEO last year ( 2012). Once that happened the place started going down the drain. As of last summer almost half of the company was laid off......summer hrs were reduced and a program that was very enticing to new hires ( an all around summer hrs program) was scrapped because the CEO basically said, we don't trust you to get work done. Many high level managers and VPs were let go only to bring in all of his buddies from his former company.The best part about the company were the people. Once the layoffs happened, many of the good people were gone or flew the coop. A very sad ending to what used to be a great place to work. 

ConvaTec was a very nice place to work until the separation from Bristol-Myers Squibb, in 2008.  Everything went downhill after that.  The benefits were cut back, people worked long hours and weekends.  The company created monsters of people because the tremendous pressure.  Short cuts introduced to reach the unrealistic time lines, jeopardizing the quality of the work. The layoffs started, we found out that everybody is only a number, and can be disposed at any time.  The site where I worked closed completely and most people lost their jobs.  I felt saddened to see what has happened to this once great company!!

Convatec is a mission driven company with a great culture, innovative goals, and internal mobility options. In my year working here I have valued what I have learned, enjoyed the people I have worked with, have felt the impact I have had on the lives of others (including patients who use our products), and have been offered opportunities to advance and involve myself in projects outside the normal scope of my expected duties. Would 10/10 recommend working here over some of Convatec's competitors 

Worked closely with Administrative Global Packaging Development team. Created a centralized FDA database, the unique Device Identification system (UDI) to identify medical devices throughout the supply chain. Managed Wound Care Therapeutics Packaging / Labeling Artwork projects including coordinating PDF creations with specification to changes in artcodes and worked with SAP Systems to provideobjective information that was used to adapt project strategies to overcome obstacles that impact timelines or quality of the deliverables.

There's no work/life balance here and zero guidance as to what you're to do to accomplish goals. Management changes their directives on a whim. They have thrown away many tenured employees who had a successful career at ConvaTec over a single bad year so this is not a place where any measure of job security should be perceived. Honestly the most enjoyable part of the job will be the day you start because you don't know what you're getting into, and the day you leave because you finally get out.

The company offers standard benefits and flexible working hours, which support a good work-life balance. However, the team faces challenges with excessive micromanagement, as the manager often disregards employee input during escalations and focuses unnecessarily on minor issues. There is also noticeable unfair treatment among team members, leading to dissatisfaction. Additionally, delays in job reassignment during the handover process cause confusion and inefficiency.

What is the best part of working at the company?
The benefits package is excellent. 

What is the most stressful part about working at the company?
There are staffing turnovers, unclear communications, and an unusual amount of chaos. There is never a time when you have a sense of wellbeing. 

What is the work environment and culture like at the company?
Disorganization and poor communication. 

What is a typical day like for you at the company?
A typical day consists of constant crisis management. 
Staffing fluctuates frequently, so the workload is often overwhelming.

I love the job that i do, and helping others. Working with Convatec makes what we do on a daily basis meaningful and gives me purpose. I couldn't be more blessed to work with such an amazing group of people who go far and beyond to lend a helping hand when needed, motivate you, accommodate you and assist you in achieving your goals. Everything about this job is enjoyable, and i wouldn't trade it for anything in the world. Everyday is an opportunity to connect with our clients and change/save lives. That alone makes it all worth it !

Too much time spent trying to get resources and support for day to day work. No support from management. No loyalty to employees. It was very difficult to get access to information needed to do my job. I duplicated work that I didn't know already existed or was not allowed to get access to. There was no path for career advancement or move to new position. If you are not in a certain click, you are not chosen for projects. I would not recommend this company.

Top Job Titles	Average Salary
Territory manager 3 salaries reported	$72,333 per year
Customer service representative 3 salaries reported	$42,333 per year

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