delivery driver

kitchen team member

shift leader

night team member

restaurant manager

D.P. Dough

A typical day at work includes receiving orders over the phone or in person and ringing them up on the registers, cleaning up the store and performing daily cleaning tasks, and running deliveries when they are ready. I collect payment for delivery orders and signatures for orders paid by credit. Sometimes when I am in the store, I prepare cheese mix or portion out sauce cups. Mainly, I wash dishes and sweep. It is a very easy job, and would be a good first job for someone just entering the workforce in college or high school. I apply myself moderately, always keeping busy, and perform well.

As for the crew, the managers are friendly and reasonably accommodating to employee needs. Coworkers are at least friendly, even if some of them are a little too relaxed. Some of them are very hard working as well. They are the nicest and most inclusive people I have ever worked with.

The hardest part of the job is probably finding some addresses during deliveries, because some addresses do not show up on GPS maps, and sometimes an address will say one street but actually be on a perpendicular street, or the address numbers will go out of order. In one case, the number 247 occurs twice on the same street (one on the north end and one on the south end) so it can be complicated finding some addresses. And apartment buildings are arranged in absolutely no order at all, and navigating through them to find the right apartment is horrible, it is the absolute worst part of the job. Waiting for students to find their ways from their dorm rooms to the lobby where we deliver is also a dull part, because they can take as long as fifteen minutes, even though we call them when we are leaving the store with their delivery and tell them it will be five minutes (and usually they do not tip, either).

The best part of the job, I would say, is the general upbeat attitude of the coworkers and the niceness of the managers. They're good people.

Most days they do not open until 5pm and close at 2/4am. It's usually very busy at night due to the high number of customers at the surrounding bars making it very hard to keep up with things. However, there is some slow areas during the shift where you can catch up on things you need done. 
You'll definitely have to cope with dealing with drunk customers since it's downtown and surrounded by 3 bars. Get use to having to kick people out, and calling the police if someone is passed out in your bathroom or your lobby, or the occasional fights customers get into while waiting in line or for their food for no reason. That will most likely be the hardest part of the job is just dealing with customers who are under the influence. Other than that it's a very easy job: you just make calzones. I would say this is for college students who need a few hours or someone who is very dedicated to their job and don't mind coming in and working for someone who quit on the spot or decided not to show up to their shifts or answer your calls. (happens way more than it should.)

Typical Day:
- High volume of sales
- Large amount of stress due to lack of staffing, which also cuts down on my time as a student unfortunately
- Lots of leftover work from other managers that should've been completed hours before hand.

What I Learned:
- I can deal with stress much better
- I can handle all types of personalities and turn negative events into positive events

Management
- Lack of care for other managers
- Over working (we only have 4 managers in total)

Workplace Culture
- Lots of talking behind backs
- Not friendly top-down
- Encouragement is there but not often enough

The hardest part of the job is dealing with the lack of care for employees... treated like minimum wage worker when I shouldn't be since I basically run the store for 7+ hours...

Most Enjoyable part of the job would probably be anything to do with Social Media. I feel more at home building our profiles than having to deal with other manager issues.

The job itself is fun, as a delivery driver. If you don’t mind working overnight and need a flexible schedule this may be a good position for you. However there is an ENDLESS amount of disrespect and drama that starts with management. Somehow there are 5 managers and two employees. The owner of the company does nothing to fix the problems in the store. The managers are too young to have the soft skills or experience  to appropriately manage the store. 
They also don’t care about the customers happiness. So if you are somebody that aims to make the customer happy anything you do for the customer is just going to be frowned upon by management. Food is good depending on who you get making the calzone. There is no consistency regarding policy in the store. 



Most managers are lazy and will find ways to get people fired for bunk reasons. People call out often and you'll do the work of 2 or even 3 people but still get paid less than minimum wage since it's a tipped wage job. The tips aren't great for anyone there. Food is often prepared incorrectly and is not severed or delivered in a timely manner as a result. There are no benefits included for any position there. No health, vision, 401K, nothing. People are constantly quitting or getting fired. There's no dress code. The employee meal is not free if you want a drink. Most employees don't pay for the drink though.

A very greasy quick bite, faux Italian joint. Great for after bar hopping or late night meal, but quality of food is below par. Upper management is constantly undermining lower management, creating a very chaotic and confusing work environment for the employees. Owners are irresponsible and come into establishment drunk, berating employees and hindering work. Very bad turnover rate and no real employee or management training system implemented. You are thrown in and eaten alive if you don't go above and beyond. Owners give free meals and meal IOUs to their personal friends and random people they meet drinking, which employees must honor. Poor communication between shift leaders as well.

Did not get as many tips/deliveries as promised during hire. Was told it would be an average of 20 deliveries and $100 in tips per night. I had an average of 10 deliveries per night and $40 in tips. My car broke down and it cost $400+ to fix it and an attitude from management for shifts I couldn't cover. I had to quit because it was not fixed within their time frame. Managers where always on break in back smoking or hanging out in their cars. I got no training from any managers and tough myself how to do things. Some managers favored other drivers when assigning deliveries, therefore I'd get very little tips.

I worked at D.P. Dough for five years. It helped get me through grad school. But it went from a great part-time job with a good environment and supportive management to a poorly run, toxic work space that I was fired from for daring to speak up about the unacceptable conditions. It wasn't just the terrible environment that went downhill either, sales fell by about half under the new owner, who stopped almost all advertising and partnering with the university, meaning our hours and tips got cut as well, with no adjustment made by owner or management. If you can work anywhere else, do it, because D.P. Dough should only be a last resort for the most desperate.

They were good to me here but there is no real future in the job for most employees. The food is good, the people are great for the most part. The customer are mostly college students, so a lot of drunk people not tipping well and making deliveries way more difficult than need be.
             I wasn’t making very good money while I worked here, but the job was reliable and my boss was great and always looked out for me. No real benefits other than cash everyday (tips) and your free meals and drinks. I liked the freedom while being in your car on deliveries, but it put a ton of wear on your car and you don’t really make up for it with your wage. I was allowed to use the company car for a while, but I was paid less. 
          

I was a good customer, became known to the crew because they valued that relationship and I got hired the day I first inquired. I was a good employee and I was given every opportunity to one day scout my own location for a possible franchise. We hung out at the owners' house after hours, the founders took potential new franchise owners under their wing, and 16 years after I moved away, even though a new owner had bought the place from my old boss, I was given a job over the phone when I called to say I was moving back into the area. You just don't encounter that kind of loyalty in my experience. Drivers always made good money, and the owners would tip out the kitchen staff out of pocket on busy nights. Great bonds formed, great food perks too!

Top Job Titles	Average Salary
Delivery driver 51 salaries reported	$15.99 per hour
Kitchen team member 50 salaries reported	$15.16 per hour
Shift leader 38 salaries reported	$16.51 per hour
Night team member 2 salaries reported	$14.63 per hour
Restaurant manager 7 salaries reported	$18.89 per hour

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