senior it technician

senior systems administrator

systems administrator

account manager

warehouse associate

DAS Health

The culture in this organization is awful! A whole bunch of miserable folks and it shows. Everyone is out for themselves, a lot of finger pointing and deflection and it comes from the top down. The management team is awful and think that everyone in the organization is easily replaceable, people are here today and gone tomorrow.. Certain executives are allowed to permanently work from home, while the majority of us have to "earn" work from home days; complete double standards! How can the company be properly managed when the department "head" sits on their couches all day running a department from the comfort of their living room? The only thing "remote" they are doing is changing channels on their TV remote all day! Its a wonder this company hasnt folded yet... its being ran by a bunch of incompetent individuals. Not to mention they don't offer raises!!! The onboarding and training process- there isnt one, prepare to learn as you go because no one has a clue. There is a tremendous amount of turnover because it doesnt take long to figure out that you made a big mistake accepting a job here. I am actively looking...

I enjoyed working for the company only for my colleagues, but like the other reviews the management is the problem at this organization. 

 If you're in the help desk departments you will be expected to work your shift, then answer calls at home if you're oncall. You are compensated with flex time which is never approved for use by your manager while they take their time off at will.  

 They promise a lot when hiring, such as on call pay, bonuses etc etc,  This is a ploy and these policies are changed (stripped) literally every 6 months. Don't fall for it. 

 You are also graded on KPI from a Quality Assurance team. 
I can't tell you how bad that is for employees in IT who work their butt of all day with 5 star client reviews, then are told through Q&A that you're not doing your job right because you didn't say a certain thing during the phone call. This affects your bonus and is a very bad practice for IT and employee morale.

ITelagen is a great company for clients looking to receive personalized service and solutions.  We are loyal to our clients, and therefore, loyal to ITelagen.  The job can be challenging and stressful at times, but there is an understanding from management that SUPPORT can and will always be a difficult role.  This is our business and management supports us and provides us with as much work/life balance as they can.  Our accommodations and benefits in the Sarasota Office are top notch.  Administration/Operations is always finding ways to make the "every day" experience fun/unique and not tedious.

Deliver an exceptional client experience by identifying and documenting client needs and issues; answering incoming inquiries, effectively applying problem solving techniques, educating clients and following issues through to their successful resolution.
My management team and co-workers were professional and a pleasure to work with. We were very team originated and bounded ideas off each other daily. 
The hardest part was making sure you were aware of what the weekly / bi-weekly patch were and what changes it made to the application.
The most enjoyable part was the satisfaction I received daily when I had happy clients.

I have been working at DAS in the RCM department for a couple years. Their were some difficulties early on, but the management recently changed and got rid of a bunch of the people who were holding us back. We now are a better team, and it makes it fun to work here - much more like the rest of the company. They say there not for everyone, and they mean it. Less than 1 of a 100 that apply get hired here, and you have to perform to do well, but if you do, they reward you nicely. Very open, flexible and had a great response to the COVID-19 - virtual town halls and "yappy hour" where you bring your pet to virtual happy hour on Friday afternoons.

If ever you wanted a place for your career to die this would be it. A completely inept management staff that sucks the life out of employees while they(managers) all sit in they're offices browsing facebook. Completely illogical expectations at a filthy office cubical, surrounded by people that just want the day to end. By the way, a complete revolving door of office policies and procedures that never have time to implement before some moronic Mid Level Manager changes it to suit their needs. You will not be important here.  A half dozen layers of middle management will destroy your desire to excel.

Management,  or lack thereof, is horrible. If you're not part of the group, you will know it. Very unapproachable.  Happy hour every Friday at 3pm, that right there will tell you what kind of company this is. No processes for anything at all. The place is a circus. I can't complain, they gave what I asked for in pay and I walked as soon as I found something else .. decent place to keep food on your table while searching for something else.

Technology Seed is a professional environment that gives all of its workers a chance to sink or swim. Your success truly is limited by the amount of effort you put into your work. Everyone is very helpful to each other and have no problem answering any questions you have once you've tried as many steps as you can think of. All of the staff including the main manager and VP Kyle S. are very much so interactive outside of work.

Deliver an exceptional client experience by identifying and documenting client needs and issues; answering incoming inquiries, effectively applying problem solving techniques, educating clients and following issues through to their successful resolution

DAS is really a family. The management cares about your personal growth as much as the growth of the company. The company is relatively small so you get to know everyone and build relationships with most of your co-workers. 
With hard work, there is room for advancement and growth in the company.
Casual work environment and happy hours on Friday along with regular employee engagement activities and events.

Top Job Titles	Average Salary
Senior it technician 5 salaries reported	$57,500 per year
Senior systems administrator 4 salaries reported	$70,000 per year
Systems administrator 2 salaries reported	$102,500 per year
Account manager 3 salaries reported	$85,667 per year
Warehouse associate 1 salary reported	$36.56 per hour

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