route sales representative

outside sales representative

production

production associate

territory representative

DEMPSEY UNIFORM & LINEN

They reel you in by preaching they are a family run company with family values, but the only family they care about are themselves. In the years I worked there the morale of the employees had gone down significantly every year. I was told by older veterans it used to be a great place to work, but once the kid took over there was no loyalty to the employees anymore.

The job itself is very repetitive and mind numbing. You stand in one spot feeding towels into a bagger, feeding other linens onto a roller, putting clothes on to a hanger. You can put all the comfort mats you want under your feet but by the end of the day your knees, your back, your arms, and shoulders are in a significant amount of pain. The soil room is a disgusting job. Smells awful and bugs falling out of bags. You need a very strong stomach to do that job. And a plant job is all about hitting your numbers which is understandable, but can be really annoying at times and you will be told about it if you don’t. If you are a driver being outside in the summer is nice (unless you have visible tattoos on your arms or legs because they will need to be covered. Wearing pants and long sleeve shirts in an un-air conditioned truck is no fun) but in the winter unless they close the highways you are going. They’ve had drivers end up sleeping in their trucks over night because they are forced to go out, make deliveries, and they end up get stranded in a snow storm. Not even a hot coffee or doughnuts waiting for them when they eventually make it back that night or in some cases the next day.

As far as vacation time goes you have to pick them one year in advance and it goes by seniority. Off the top they lockout 12 or 13 weeks. You are not allowed to take a vacation the week before or the week of a holiday. So, if you enjoy taking that family summer vacation around Memorial Day, 4th of July, or Labor Day forget about it. Thanksgiving week or around Christmas when family and friends are in from out of town or you want to travel out of town to see them? Sorry. You have to work. And because you have to pick by seniority and they lock out almost 1/4 of the year don’t expect to get a summer vacation your first few years there. Another thing I found odd is if there are two open weeks back to back available after everyone else picks for vacation you are still not allowed to take them. They need to get with the times and update that policy. If it’s available it makes no sense why you shouldn’t be allowed.

I would say the employees for the most part are down to earth good people. The managers like any job are hit and miss. Some good and some bad.

The job is tempting with the fair pay and matching 401k. The Monday - Friday 1st shift schedule is also appealing but it’s just not worth it in my opinion


The job offers average compensation and the benefit of a 4-day work week. However, issues hinder employee satisfaction and overall operational effectiveness. Very limited opportunities to improve your earnings through upselling. Company has grown significantly and there is not enough talent remaining to lead the expansion. 

Work trucks are extremely hot during summer months, likened to that of ovens, making the workday physically taxing.
You are often required to handle smelly, maggot-filled soil pickups, which creates a highly unpleasant work environment.

Coaching and communication are handled primarily over the phone, resulting in frontline employees bearing the brunt of customer dissatisfaction. Certain managers rarely if ever get in front of the point of contact decision makers.
There’s a notable lack of leadership engagement from certain individuals, with little effort made to support or resolve issues.

The prevailing culture prioritizes speed over service, frequently sacrificing customer satisfaction and employee well-being. Team members like to brag how quickly they got a day done.

The process for requesting time off is unclear, with no access to a transparent vacation calendar. Approvals are rare, leading some employees to call off to meet personal needs. Management will attempt to guilt you into not calling off or requesting time.
Route coverage is a recurring issue, increasing pressure on staff and contributing to an unpredictable work schedule.

While the condensed work week is a positive aspect, it is overshadowed by poor practices from certain managers, harsh working conditions, and a company culture that undervalues both employees and customers. 

This company simply does not care about it's employees. Hourly route drivers are given 4 days of vacation after 90 days, then once it's used it accrues at a rate of 1 day per 3 months worked. Sick time is also scarce. Once used, that accrues again at the same rate as vacation time. The job is often dirty and disgusting, being just a step above a garbage man. Summer uniforms are thick and hot, and most trucks do not have AC equipped, which should be illegal. They get over 100 degrees inside during the summer months, leading to dehydration and heat exhaustion. A 4 day work week means three days off, but you'll often be too tired to enjoy the time off anyway, with managers exclaiming your days off are for resting up for the next day of work. What? Time off is looked down on, as there aren't enough drivers to cover routes most times, and management doesn't want to get stuck running a route. Taking a day off without sick or personal time means you receive 2 attendance points. 8 points is termination, and if you take time off without PTO, they really make you feel like a bad person for it. Overall this job is not for anyone looking for a good working environment. You won't find that here. Pay is lower than it should be. Route drivers have the hardest position but make less than $27/ hour. It should be $30 minimum. No bonuses either. Often times a 10 hour day turns to 12 because of unpredictable driving or working conditions at your various stops. Overtime would be nice if it wasn't taxed so heavily.  Don't work here unless you're desperate for a job. 

Loaded truck with bins and delivered clean supplies and picked up dirty supplies.

Management can be helpful but at times take sides of customers which is a little understandable considering they pay the bills. But ultimatums never end well. Head manager needs coaching as it came off as a lack of respect. 

Family oriented that is what I may have appreciated the most. They treated me and my significant other and the rest of the safe to a dinner as well as a baseball game all in my one year of being there.

Hardest part of the job was dealing with bins that weighed hundreds of pounds. Controlling the bins making sure they don’t fall or roll and crashes into someone car. 2nd unloading supplies out of bins, 3rd dealing with maggots, mice and dirty soil at certain stops 


So pros are you are by yourself on the route and can self manage and great customer interactions. 
Now the cons: management, they will talk about you behind your back in a heart beat. There are no secrets, if you want off for personal reason then everyone in the office will know, if you did something wrong then the entire office will know about it. So for vacation and personal time, the company gives you alot of time off, BUT they never approve any of it. You will always get paid out on vacation since you can't take the time off. For another very outdated policy they have is the dress code and appearance policy. This means you must have neat hair NO beard. No tattoos ( if you have any then they MUST be covered). 
For your route, if your a good employee they will continually add things to your route and still expect you to get back on time because there is NO overtime allowed. 

They pay ok but be prepared to work tirelessly for no thanks. You will be beatdown at the end of the day and they will expect miracles out of you. Oh and in case of State of Emergency snowfall, they will not close the plant even though all the customer's they service won't be open. This puts their driver's out on the road in unsafe conditions and drags their warehouse workers in in unsafe conditions for no reason. If you try to call off, they WILL send someone to come pick you up and bring you into work. They will promise to take you home at your end time, until that time comes and then they tell you you're ride is staying for 4-5 hours of overtime and so are you. Really wouldn't recommend this job unless you're a glutton for punishment, love work related stress to the point of declining mental health, or just really desperately want the money.

What is the best part of working at the company?
The work was straight forward and good hours plus pay

What is the most stressful part about working at the company?
Upper management is the most stressful part as if a family crisis happens they will reveal that info on the floor and berate you such as a immediate family member being hospitalized and mock you for prioritizing the health of them over one day called off.

What is the work environment and culture like at the company?
Hectic and for those on the floor we all got along save for the toxic upper management that barely walks out of their offices. 

What is a typical day like for you at the company?
Quick and easy as we always finished up our work and pulled our weight.

Beware new hires! Dempsey preaches family, and safety but will never have an issue making you drive in all types of bad weather.  Even when the governor shuts down the highways for certain vehicles, Dempsey doesn’t care. No heat or aC in any truck. They just put you in bad situations. You can’t ever take a sick day due to someone else having to run your route. You get one weeks vacation from the start. ONE WEEK! It’s not worth your time to put your hard work, and dedication into a company that doesn’t give it back. All the drivers are looking to leave as soon as they can.  Many of the veteran drivers  finally had enough and started leaving last year. These were drivers with 20 plus years experience.  Also No diversity.  

It feels more like you’re in prison than it does a job. The managers are not fit to be managers at all. 10 hour days and can’t even get 15 minute breaks. Health insurance is terrible. It takes about 3 months to earn one full paid day off, and god forbid you call off sick. They like to hand out occurrances a lot. The position we all need to stand in destroys your body, so be prepared to be in a lot of pain just about every day. Yeah, you get paid holidays, but only 8 hours worth. So you get to break your back for 10 hours 4 days out of the week, but don’t get paid for a full shift for the holiday. People get hired and leave within a month.

Family type  atmosphere at work
.Training is consistently provided on an ongoing basis.They have imparted upon me the expertise required to master the art of industrial laundry in a safe and effective manner. They bring together teams of laundry professionals to provide you with the essential resources for your growth and prosperity.

If the soap in your veins then Dempsey is one of the best company to work for in my opinion.
 Sincerely KF

Top Job Titles	Average Salary
Route sales representative 50 salaries reported	$25.13 per hour
Outside sales representative 2 salaries reported	$82,500 per year
Production 6 salaries reported	$15.94 per hour
Production associate 16 salaries reported	$16.82 per hour
Territory representative 21 salaries reported	$68,571 per year

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