security officer

assistant vice president

communication specialist

senior planner

administrative assistant

DFW International Airport

I love DFW Airport Board's new customer-centered initiatives.  They inspire me to continue to build on my skills to the customers' advantage.  There are plenty of opportunities to learn and advance, but advancement policies are sometimes placed above logic and internal advancement of well-qualified current employees.  I would like to see the leadership team look below at the folks who are helping them reach their departmental and organizational goals and help develop them, especially when considering that a considerable percentage of the current staff is eligible for retirement at any time.  Communications of initiatives must be communicated with front-line staff more efficiently.  Improvement has been notable as of late.  Performance management should be less budget based and more merit-based.  I have been in management meetings where staff who qualified for more were adjusted down to meet budgetary needs, instead of encouraging high-level performance.  Also, employees are told that in order to reach a far exceeds or exceeds performance rating, they need to save a child from a burning building.  I happen to believe that consistently high level work output should be enough to warrant higher ratings; keeping employees motivated to work harder.  Otherwise, what you see is a wide variety of work outputs being placed in the "meets expectations" zone, resulting in the exact same "merit" raise.  If DFW wants to keep high quality, engaged, dedicated staff, they need to step up the compensation accordingly when employees demonstrate a willingness and commensurate initiative to improve.

First off, I want to point out the good things about this position. The work is not hard labor or very difficult mentally. Simply follow the instructions given to you and you will do fine. Fellow officers are great. The majority of them will gladly help you out and can become good friends.

The bad parts of this position cannot be listed without a rather large novel. So I will do my best to start from the top and work my way down.

The executives could not care any less about the workers at the bottom. Safety issues are regularly ignored by these higher ups which led to an officer literally being hit by a car. The same can be said about weather and pandemics. None of the executives gave raises or bonuses to security after the pandemic, even when security did the most work and had the most exposure.

Management has a similar viewpoint on workers. When safety concerns are brought up, officers are told that it is just part of the job. Even when the safety issue could be resolved easily. Managers also like to micro-manage their employees. When the managers do something wrong, the employees are blamed and told to perform their duties in a very specific way so the managers can save themselves.

Supervisors have little to no power whatsoever. They become mouthpieces of the management. When bad news comes from higher up, it is the supervisors that take the brunt of the pushback. Even when a good supervisor tries to help their employee, they are stopped by management.

Overall, this is place to avoid at all costs. Hospital security pays more with less issues. If you are desperate and this job looks appealing, don't stop looking for something better. Do not get stuck in this place.

The company has no interest in promoting from within. When I had achieved my degree and had more than enough qualifications for advancement, I got ignored when applying for promotion for buddies of the management.

If you work for the airport security, understand that no one cares about you. Our N95 masks were taken by police and fire even though they have far less interaction with the public than we do. When issuing bonuses during the pandemic, we were blown off again for police and fire. But when the ice storm hit Texas, our managers threatened us with disciplinary action if we failed to show up, saying we were department of public safety and essential personnel. It’s only true when it suits them it seems.

I have seen two (2) assistant Vice Presidents fired, two (2) senior managers fired, over three hundred (300) officers get hired and leave. There is a severe culture problem and the source is the management in the department. Don’t tell the airport that though, they defend them with every breath as they mistreat their employees.

My recommendation would be simple. Take this job with the understanding that it’s an easy job with good pay, and do everything in your power to get on to the next job as fast as you can. Keep your head down and don’t expect hard work to lead to anything. Good luck.

What is the best part of working at the company?
my extensive experience in various areas of construction, including:
1. Landside development
2. Airfield construction
3. Facilities Construction and Remodeling projects
My diverse background encompasses both ground-based and aviation-related construction, as well as new builds and renovation work. This broad expertise allows me to approach projects with a comprehensive understanding of multiple construction disciplines.

What is the most stressful part about working at the company?
High-stakes environment, 
Time pressure, 
Responsibility for safety, 
Adapting to changes

What is the work environment and culture like at the company?
Fast-paced
Team-oriented
Technology-driven
Safety-focused

What is a typical day like for you at the company?
A typical day at the airport likely involves communication coordination, monitoring various systems, and responding to situations that arise in the airport environment. However, the specifics would vary depending on the particular role within DCC.

The department is operated off of a good ole boy system, cliques, and come off sexist. Officers look for reasons to bother people, trainees are taught to drive down the street running tags (against the law), people and vehicles are profiled, officers are unprofessional and divided. Supervisors do not interact with you, unless you are in trouble based on what training officer reports to them, disagreement on your officer discretion, some supervisors are know for telling shifts to fill the jail up. This is not a good department to work for, can tell some of the officers and supervisors were bullied in school and became an officer to abuse their power. Also, officers excessively speed on the airport but make traffic stops on civilians they feel are going too fast. If you are looking to become a police officer that helps citizens, protect and serve, and a family DO NOT APPLY HERE. Also noticed while employed there, a lot of white officers and not many of other ethnic officers. The number one thing told to new officers is, "training sucks but when you are on your own things get better," NOT TRUE.

Cynical and sloppy management along with uncivilized co-workers made this job rather hostile and unbearable. Yes its great to have a $10/hr job where you get paid weekly but don’t think for a minute that its worth it as its only a temp job.

In addition to that, you have all branches of DFW airport (the maintenance, the taxi inspectors, the taxi dispatchers, security, the airport front curb/taxi pick-up areas, valet, etc.) all telling everyone to make less mistakes as opposed to solve problems efficiently because they’re afraid of who’s going to point fingers at one another and play the blame game if someone goofs up (this includes a not properly inspected taxi entering the taxi lot again, dispatch not sending cabs right right away to taxi pick-up, taxi pick-up not ordering cabs from dispatch right away, etc.) and its all rather pathetic at the end of the day.

They need to just shut these sections down or get new managers if they want a better environment, staff and overall place.

Shift work with irregular bids that disrupt peoples lives. Management is so worried about "seniority" they do not take into account personal situations of their officers. They will make you all kinds of promises when you are hired, and a month later say they never said anything and screw you over. They pay well, but unless you are ok with being verbally abused by airline workers for 10 hours a day, this job is completely toxic. Upper management is so disconnected from the reality of their subordinates. They also go on power trips just because they can. I have seen these types of issues before in every work environment, but never on the scale shown in this department. It seems the good employees are pushed out because they are not taken care of and the terrible employees are rewarded because they are the ones who make the biggest fuss over everything. I would not suggest this workplace, especially if you are a kindhearted human being.

The place overall is great. The only negative was taking a pay cut to work here. However, it’s very laid back. You can easily make friends out of your coworkers. They have the schedule out typically 2 months in advance. You rotate into different shifts and this can give you up to 6 days off in a row without affecting your paycheck whatsoever. This rotation typically happens every couple of months. Outside of that your normal schedule is 4 days a week, 10 hour days. So, lots of time to spend with family. Also, the job itself is just really cool. You are driving around with commercial airplanes and get to see the behind the scenes of how the electrical works at one of the largest airports in the world. They are also big on holidays. There’s lots of holiday parties or just events where they supply food. That’s always nice as well.  Outside of that, my biggest complaint would be compensation. It’s not THE worst. You can still live with the pay. It just gets more difficult especially when you have a family. 

I think the Employee Shuttle drivers at DFW airport are nice, managment is ok also, most are nice some of them you can tell only want a paycheck. You're driving in circles ALL DAY. Terminal-Lot. Lot- Terminal. Pay its ok now that they raised the pay. There is no lunch, you eat whenever you have a minute or two, at each stop. 

You get a 17 min lunchbreak in 6hrs or 8hrs shift (Literally) To eat and go to the bathroom. They don't take it out of your pay, but driving in circles 8hrs you need more time to at least sit down and eat a decent hot meal. Don't bring nothing to warm up, there is no such thing. Your break is at the terminal, you eat right there where passengers wait for their luggage. Or outside by ground transportation on a bench and THAT'S IT. Passengers are ok, they just trying to get to work or go home. 

DFW Airport employment had many great aspects one wants in an employer, with a few stipulations that may very well cancel the positive aspects altogether. Best described, DFW Airport allowed me to seek training and networking but always fell short when advancement came along. Benefits and work/life balance are among some of the best I've encountered in my professional path, but this is a hindrance to long-term goals, including advancement. Micromanagement was prevalent with a 'too many chiefs, not enough Indians' approach. DFW Airport is a great place to work, but don't get too comfortable, IF you are looking for career growth. Myself aside, I watched the most qualified individuals seek employment elsewhere due to the Airport's inability to compete for talent. IF, however, you are mature in your career, DFW Airport would be a great place to retire.

Top Job Titles	Average Salary
Security officer 5 salaries reported	$20.80 per hour
Assistant vice president 4 salaries reported	$161,250 per year
Communication specialist 3 salaries reported	$14.83 per hour
Senior planner 5 salaries reported	$91,520 per year
Administrative assistant 5 salaries reported	$58,540 per year

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