seller

sales associate

captain

Dallas Cowboys

A typical day at work is having 30 minutes after I clock in to go down to event level and grab my coat and ascot, then go back up and find my seat and wait for my supervisor to come in and take our team to our entry and discuss our brief sheet on what is going on with the event on that current day. I scan in all guest who come in through our doors and provide directions for our guest. Cowboys Stadium is filled with friendly concierge who like to help each other out. I learned that when you see somebody who looks like they are lost you should offer your help regardless of them asking or not. My co-workers are amazing and incredibly sweet veterans try to keep you out of trouble and are understanding when you have a question. The hardest part of my job is telling guest they have to throw away their alcohol before leaving and they aren't to happy about it especially when the cowboys lose but it's for their own safety. The most enjoyable part of my job is ticket taking at the beginning of the game when you get to see all the guest rushing in and greeting them so they will want to come back and I really enjoy the rush of meeting all these new people.

The warehouse has different departments. When you get hired you have to go thru a 3rd party company. The amount of hours to get full time is not guaranteed. You get laid off at any moment.  It all depends on how much work they have. If you had a good relationship and good work ethic they might call you back.  Once you get permanent you will have a R badge. The R badge at first gives you paid sick days only. You have to work a full year to get benefits, thats if you meet required hours. Good luck with meeting your hours.  The hours worked varies so don't expect 40 hours a week. The vibe inside the warehouse can feel ghetto. Hip-Hop music can be heard playing loudly, depends on department.  Most people hired can be a felon they only way they get the job is passing a drug test.  Don't talk too much as word of mouths gets spread faster than CNN. Don't trust anyone. Don't Gossip. If they like you your good. In order to grow you need to stay quiet and just say YES Sir or YES Ma'am ! 

A typical day for Dallas Cowboys Pro Shop was merchandising from selling out the night before, looking at sales plan to see where the store needed to be, going to bank, reordering low items, and greeting fans from all over the world in the store. I learned how valuable team work was due to when it was busy you had to rely on others to do their jobs; example if one register was slow the line would be out the door! my co-workers were the most fun and hard working people i have ever met just really enjoyed their jobs. Hardest part of job was trying to decided who i was going to keep if i kept anyone that season from my seasonal staff. Most enjoyable part was i loved going to work due to i could talk about my one of favorite sports at work.

As an former Security Officer. I was blown away to work at the AT&T Stadium. The games. The events. The patrons. The best in Texas. I truly loved my job there. Until. The loss an eye phrase happened. Please be cautious with the smiles and the so called support of the company. If you receive any type of on the job injuries here. Make sure you document everything for your own protection. You will be harassed. Become the topic of comp any rumor mills. Job security becomes unstable. And eventually pushed out. Then the snakes really come out. Just be careful. All that glitters isn't gold. That star is fools gold.

This is a fun place to work. Standing on your feet for long hours for Cowboy games and other events held at ATT Stadium but the time goes by fast. You are required to be on time as tardiness is not tolerated and sometimes if late you will be sent home. Management listens and tries to implement employee suggestions when they can.
It is a great part time job if you are looking for additional income. Coworkers are great and everyone is there to help and make sure the guests have a good time

What is the best part of working at the company?
A fun environment with a lot of talented employees. Treated well

What is the most stressful part about working at the company?
Can’t think of anything that was stressful. If you work hard things are great 

What is the work environment and culture like at the company?
Family like. Everyone was extremely nice and gracious 

What is a typical day like for you at the company?
Work non stop from the minute you get in the door. Always a challenge, which is a great thing

8+ years of having the opportunity to help create & engineer world class custom events.

Having the ability to collaborate along side of some of the world's best professionals on the F&B side as well as the Cowboys organization have been tremendous professional growth experiences the I would never have imagined if I did not  step out of my past experience and set foot into the sports & entertainment industry.

Some highlights
-Superbowl XLV (45)
-NCAA Final Four
-50th ACM  (American Country Music Awards)
-2018 NFL Draft (1st time at a stadium)

Answered phones for general fan questions regarding tickets and for season ticket holders, also answered game schedule questions, filing, handled in-house ticket requests, filled special teams ticket orders on the Ticketmaster system, filled requests for handicapped fans, helped with seat/suite ticket ownership transfers, posted payments in MAS90, Also worked with the local police, postmaster and ticket brokers while handling lost/stolen tickets and issuance.

The environments are truly decent places to work, and the people are for the most part incredibly kind and professional. Leadership from the family, HR, executives, supervisors, and so forth, are all genuinely great to work with and care about their people. 

The workload has increased over the years, however, and replacements for key positions often take too long to fill. Management could be better at communicating rationale behind certain decisions, as well. Wage for several roles will be below standard market value.

I love the people I work with in the warehouse, but management will fire people or cut your hours to whatever they need so they make bonus. They do not care how this may effect your ability to pay bills. My hours have been cut so far back I have to decide if I want to pay for gas or feed myself. It's very stressful and they don't care.

Also, people are given write ups for things they never did and I have observed someone being fired for something they never did. 

But the people who work hard are amazing people!

Top Job Titles	Average Salary
Seller 2 salaries reported	$16.00 per hour
Sales associate 1 salary reported	$17.50 per hour
Captain 1 salary reported	$18.00 per hour

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