guest service agent

assistant general manager

front desk agent

night auditor

general manager

Daly Seven Hotels

I've worked for Daly Seven, Inc. for several years now. I just relocated to a new property which I love. My typical day at work consist of managing a team, delivering wonderful customer service to all guest, and handling tasks dealing with day to day operations. Everyday I learning new things and develop new experiences. I strive daily to make an impact on our guest; to create that lasting impression of a wonderful place to be accommodated. 

Daly seven is a family owned business which pride themselves on treating their associates very well. I have never worked for a company that does so much for their employees and assist them in any way possible. This has created an environment with high company morale. Truthfully, the most enjoyable part of my job is coming into work everyday. I love my career and Daly Seven is the cherry on top that makes work that much sweeter. 

I think about a time that I had a week long conference out of state and the feeling I had being away from the property. On the day I returned, walking through those doors were so refreshing. Seeing my staff and being welcomed back was a wonderful feeling. There is no feeling like walking into to work, feeling "I'm at home". This is the environment and feeling that Daly Seven has created for me and also my staff. 

Daly Seven has a wonderful corporate team. In many companies, members of corporate are unable and pretty much unreachable. Well, I do not have to go through a secretary nor is any member of my corporate team unavailable to me when needed. In all my years with Daly Seven, this is the one thing that has spoke volumes to me. Members of my corporate team are so wonderful. Each person is exuberant, helpful, and are also in good spirit. 

To summarize my experience with Daly Seven, Inc., competitively hands down the best company I've ever worked for. Joining this company made me not only feel as part of the team, but apart of the family.

This was my first experience working with a hotel construction company.
It was also my first time experience to work, at a construction site, and to wear a hardhat, while on the premises.
My first impression was that I was scared to work, at such a filthy, place, where, there was not much compassion for a female worker, by the construction staff, and personnel.  However, I learned that even a female must be tough enough, to be able to survive, in such an extremety.
But I did accept the challenge, for a new career, and hoped that it would 
prepare me for a new and exciting career with Daly7.
I went through alot of struggles, in order to be accepted and feel safe with the other employees, but I did learn alot about the construction business, and it gave me a sense of security, to learn about the safety, and important codes of ethicsk, which they had to teach us.
Now I realize how much goes into, building a hotel, and all the work, that takes place in order to build a hotel.
They were a good team too, and I tried to make each day, I spent with Daly7, a fullfilling experience, and do the best I could to help to support.
Basically, it can be a very stressful job, but, I was happy that I did it.
I was thankful, for the experience, but I would not want to go back there again, or work in a construction company, or even to work, in a restaurant, or hotel business.  I decided to change careers, because it was a very difficult job for us to handle, but I did ienjoy trying to make each day, special, and really cared about all the employees, and contribute as much as I could, for Daly7.

From your very first day working for Daly Seven, you are welcomed into the Daly Seven Family. Daly Seven's core values to work hard, dream big, and give back have created a culture that has risen Daly Seven to the top of Hospitality company rankings. Daly Seven is a well respected and honest company, that is fueled by great people with big hearts, big dreams, and healthy ambition. You can feel that everyone really cares about each other, like a great big family. Some days you come into work and there is music playing in the back office while everyone is clocking in, or a fun game planned for lunch time, it makes it exciting to come to work!

They recognize hard work, and reward it. 
Daly Seven gives back to their employees. From luncheons, Birthday cakes and cards, to Thanksgiving grocery gift cards, Christmas bonuses for all, or even unexpected delights just for going above your daily job requirements. 

Daly Seven likes to promote from within. If you are a great employee, and show that you want to learn and grow with the company, they will help guide you and provide the tools you need to succeed.

Paperwork: Daly Seven has a lot of paperwork. It seems a little excessive at first, but if you stay on top of it, it becomes second nature. They require it, because it works! Daly Seven continues to rank high not only among other hotels, but also with it's amazing team members.

Daly Seven was a wonderful company to work for and I enjoyed the team tremendously.  We made the day fun---at lunch sometimes we would sing together.  We would do cheers early in the parking lot as the associates came to work. There was a genuine sense of caring with corporate and at property level.  Each day we would do something fun, "JOKE OF THE DAY." or "Quote OF THE DAY" Sometimes an employee would come in with a poem to read. We had our hotel family and we had lunch together at least once a month -- either hotel provide food or employees did potluck.  Hardest part of the job was getting new business because there was no new business coming into the area.  I instilled in all employees that we are all sales people for our hotel.  And our occupancy and adr came up.  I put incentives in place if any of the employees found a festival, corporate business,concerts---bring me the lead.  We would research it so we did not go blindly into a business.  It is terrible to go on a sales call and ask, "So, what do you do here exactly?"  Do your research and be ready to discuss how you can work together to form a partnership. I learned a lot of new reports from Daly Seven. But the one thing I really learned is VALUE YOUR BUSINESS AND PROTECT YOUR EMPLOYEES, OWNERS AND FRANCHISE. Our good name means everything in business. Be truthful, honest and fair. I really miss working for Daly Seven but the property sold and I had to move on to new adventures.

In this job you’re going to sacrifice a lot of personal time it’s hard to keep people employed because of the low pay so it feels like you are constantly training new people all the time. During rough times in the economy they don’t give raises which is tough because they don’t pay the front desk agents or the housekeepers or the maintenance nearly enough and when they are doing raises It’s usually between .10 cents and .25 cents.
My experience was ok in the beginning (Mostly because I was young and didn’t know any better)
But after a while it does wear on you Some days it’s manageable other days there’s 50 people in your email box asking for 50 different things in the housekeeping came and told you that the roof is caving in so now you have to deal with that and the list goes on but the most frustrating part for me was being held responsible for somebody else who wasn’t doing their job at my hotel But also aren’t managed by me personally.
This job is tough. This job is unforgiving. And unless you have the right staff members working for you and the right supervisors be prepared to always be either on your phone with work or in person at work. 

I worked for this company about a year or so ago. It is by far the worse company I've ever worked for. No medical, dental, vision, 401k, life insurance or anything is offered to you. Only managers (GM,AGM) are offered full benefits not regular working employees. The pay does match the work that you do. They half way train you on how to do your job and if something goes wrong they will blame you for it and will reprimand you in the same breath. There is a lack of leadership, they treat employees like slaves especially the regional manager, they don't show any appreciation to employees, they lie to their guest because they only care about themselves and the money that's going into their pockets. For the price of their rooms they give low quality service to guest. Molded rooms that have been professionally serviced, unsecure , safety is of big concern with this property. The workplace culture of the job is vey distasteful, they hire anyone no matter criminal history which is why tools, food and other hotel materials were always missing. This is not a place that anyone should want to work unless you want to be mistreated and not elevate in life.

As the Director of Operations at Daly Seven, I’m proud to be part of a company that truly sets the standard for excellence in hospitality—and in how it treats its people. With 42 hotels across North Carolina, Virginia, and South Carolina, Daly Seven is a growing and dynamic company that has never lost the personal, family-oriented touch that sets it apart in this industry.

One of the most remarkable things about Daly Seven is that it’s still family-owned, and you feel that every day. You're not just another employee here—you're part of the family. From top leadership to the front-line team, people genuinely know your name, your story, and your strengths. That personal connection creates an environment of trust, support, and mutual respect.

If you’re looking for a place where you can build a meaningful, long-term career in hospitality—where your voice is heard, your contributions matter, and your team feels like family—Daly Seven is it.



I worked for Daly 7 for 6 years at both of their Lake Norman properties and I really enjoyed my time there.  It was a great first job and I learned a lot about working with customers, multi-tasking, and most of all communication.  There are bonus incentives throughout the quarter based off the hotels performance and yearly reviews for employee performance.  I wasn’t interested in a career in hospitality, but I have watched several of my former coworkers move on to management roles.  If you are driven and a good problem solver, you’ll go far.

It’s customer service, so not every day is easy, but the support is there and the managers and regional directors do their best to bond the staff and keep things fun.

Management is flexible with hours as long as you are upfront with your schedule and it is pretty stress free, so I highly recommend as a second job if you work a full time or are a full time student.

Excellent people to work with.   Always room for improvement. Reported for work at 7 am daily and usually worked till 6 or 7 pm.  Bank deposits, assisted Front Desk.  Responsible to book groups.  Recruited employees, trained and coached.  Inventory of all housekeeping items.  Completed daily, weekly and monthly paperwork. The associates at the property were enjoyable to work with as well as establishing relationships with the guests of the hotel.   Hardest part was perfecting the paperwork -- a lot of reports were required.  It was a challenging property but working as a team we managed to increase occupancy and RevPAR growth.  I learned to be creative working at a property with a name which was fading from the market.  Brought the property up to standards and property was sold.

This was the worst company I have ever worked for in my 20 years in Hospitality.  Management is not very supportive and do not take concerns seriously in matters of mental health.  My morale and mental health declined in less than one year of working there.  If you voice any of your concerns to Management or HR, you are viewed as creating a hostile work environment.  Bonuses are non existent, scheduling is ridiculous, and as far as turnover is concerned it’s like a rotating door.  The only employees that last there are the ones who turn a blind eye to what’s going on. I think they call them the yes men.  I would never recommend anyone work for this company unless you want to be treated like gum on the bottom of your shoe.  I recommend the owners and management take more training in Hospitality or just stick to being investors.  

Top Job Titles	Average Salary
Guest service agent 20 salaries reported	$13.98 per hour
Assistant general manager 3 salaries reported	$47,500 per year
Front desk agent 2 salaries reported	$11.25 per hour
Night auditor 9 salaries reported	$14.08 per hour
General manager 1 salary reported	$67,500 per year

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