data center technician

infrastructure engineer

center manager

facilities engineer

senior regional director

DataBank

I want to express my heartfelt appreciation for an experience that has been truly transformative. This decade has been marked by exceptional professional growth, invaluable learning opportunities, and the development of knowledge that will serve as a cornerstone for the next phase of my career.Databank has provided me with an environment where continuous learning wasn't just encouraged—it was embedded in the company culture. The technical expertise I've gained, the strategic thinking I've developed, and the industry insights I've acquired have equipped me with a robust foundation that I'm excited to build upon in my future endeavors. The projects I've had the privilege to work on have challenged me to grow beyond my comfort zone and have shaped me into a more capable and confident professional.What makes this transition particularly meaningful is the recognition that while I'm moving forward professionally, the relationships I've built here represent some of the most valuable aspects of my Databank experience. The colleagues who became mentors, collaborators who became friends, and the countless individuals who shared their knowledge and supported my growth—these connections have enriched not just my career, but my professional perspective as a whole.While this marks the end of my formal tenure with Databank, I'm grateful that the relationships forged here don't end with my departure. The professional network, the shared experiences, and the mutual respect built over these years create lasting bonds that I look forward to maintaining as we all continue to grow in our respective paths.Thank you, Databank, for a decade of opportunities, growth, and meaningful connections. Here's to new beginnings built on the solid foundation you've helped me create.

I joined a company that presented itself as mid-to-large scale, but in practice operates like a small, family-run business—extremely disorganized, lacking formal training, and drastically understaffed in engineering. It often feels like working on a conveyor belt of frustration.

While upper management claims to be open to innovation and professional growth, suggestions are routinely dismissed. Most workflows are overly manual, with hardly any automation—even for simple, repetitive tasks. Documentation is either outdated or nonexistent, and critical processes are conveyed solely by word of mouth.

The leadership team is predominantly composed of executives from very small firms, with a strong emphasis on maintaining a “good ol’ boys” camaraderie rather than prioritizing work quality. It often felt like “smile to your face, but stab in the back.” When a task is complex, it’s typically assigned verbally, without written instructions—pressuring you to act on vague directives. If something goes wrong, the response is, “I told you”—without any proof or written communication.  I noticed the people that left had no desire to return.
Also,  you may hire in at Architect but you're just a glorified noc engineer.

Honestly, databank gave me opportunities to work for BP oil, Northrup Grumman, and even NASA.  Even though my personal development was primarily my responsibility, Databank supported my thirst for growth and helped me to obtain an ambitious skillset. Databank rewarded me with amazing opportunities to work in prestigious top engineering industries and it was amazing.  We regretfully had to part ways, but if they called me back I would return without hesitation.  Fun fact, did you know that Databanks CEO - Matt Charlson - would call you to personally welcome you to the company and also would randomly call non-executive leadership just to check on them!  WHO DOES THAT!  Listen, little actions like is refreshing and remove the "pawn-like" effects traditional corporations.  No regrets, databank has seasoned leadership and great managers.

Pros:
Team collaboration is strong and my colleagues are supportive when they have availability.

Cons:
There is little to no formal training, which can make it difficult to get up to speed, especially for new hires.
The escalation process is unclear and inefficient, leaving issues unresolved for too long.
The project load can be overwhelming at times, with limited resources and support to manage the workload effectively.
Timesheets are micromanaged while internal teams dispute which billable 'bucket' to place project times. 

Overall: It's a good place to work if you value trust and teamwork, but improvements in training, support, and workload management are necessary for long-term success.

What is the best part of working at the company?
My days off ? Don’t listen to anything they say during your interview it’s all bs  no overtime will literally schedule you for 10+ days straight but do it to where they fall on diff pay schedules so no over time 

What is the most stressful part about working at the company?
The most stressful part about working for databank is working for databank

What is the work environment and culture like at the company?
Terrible  favors older techs even if the techs are lazy and refuse to do their work 

What is a typical day like for you at the company?
Sit there do meaningless tasks to stay busy and not to fall asleep

DataBank has the potential to be great but the disorganization, shady business, lack of care of employees who have proven their loyalty over inexperienced newcomers baffles me. 

The pay rate is way below market and DataBank will do everything to keep it that way. 

There’s great people here who care and make the effort to bring some positivity to others around here but with the low pay, the unrealistic amount of work piled on, and a sales team who over promises just for a sale, you can find better ways to make your life unhappy. 

After being here for 3 years and learning that new hires are getting paid $4 more than me with no experience, it makes it hard to stay motivated or want to help the new guys. I have asked for one raise and they have refused. And I have asked to be matched to new hire starting pay and keep getting told "1 more month and it will be fixed." This job is an entry level job with little to no training given to you before your first real day on the job. No accountability for tickets in the queue which creates lazy employees.  Positives about DataBank is free snacks, lunch delivered every Wednesday and the people. 

My co-workers are outstanding & fun to work with. This company was great to work for until the zColo acquistion in January 2021. Since then, it has gone downhill. The big drawback with this company is that we are grossly underpaid. They seem to be piling more & more work onto us that are tasks outside of our skill set in an attempt to keep from hiring the higher wage people that have the proper skills, all while we sit stagnate with our wages other than the standard (measly) 3-4% yearly cost of living increases.

What is the best part of working at the company?
It was a great environment for what I needed to do. 

What is the most stressful part about working at the company?
There wasn't anything really stressful about the assignment i had to do.

What is the work environment and culture like at the company?
Very quiet and separate.  The office was Isolated from the engineering dept. But the people / manager were very nice.

What is a typical day like for you at the company?
Calm and easy going. Was able to get my work done in a beautiful conference room.

Care more about feelings than technical execution. Protection at highest levels over employee career growth. I could go on, but if want a job and not a career Databank is a good starter job in the datacenter space. Keep in mind you put yourself in a bind when the market wants aws and azure knowledge. Any jobs at databank don't convert and your stuck with years of loss knowledge when management decides they want cheaper options to pad their own pockets.

Top Job Titles	Average Salary
Data center technician 69 salaries reported	$29.45 per hour
Infrastructure engineer 66 salaries reported	$90,985 per year
Center manager 15 salaries reported	$107,487 per year
Facilities engineer 5 salaries reported	$86,500 per year
Senior regional director 5 salaries reported	$190,000 per year

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