service assistant

library manager

youth specialist

driver

administrator

Dauphin County Library System

A typical day at work for me is:
Registers public for library cards and distributes service brochures
	Checks out library materials, collects fines and fees, and places reserves on library materials
	Checks in library materials, shelves them in alphabetical order or Dewey Decimal order, maintains of materials on shelves or display units, and carries out holds related tasks
	Instructs the public in the use of online resources including the catalog, databases and the internet. Manages patron’s accounts through the public computing interface, and assists the public with the use of library equipment
	Assists the patrons with basic computer use, including but not limited to signing on to a computer and the use of a mouse, keyboard, and personal storage devices
	Provided basic trouble shooting problems; reported software and hardware problems to automation services department
	Help the public locate library materials, provide reader’s advisory services, and answer basic reference questions
	Provide assistance to the public by phone and in person, giving information about library programs and services
	Explain library policies, procedures, handle complaints and public behavior problems
	Responsible for opening/closing the branch and responsible for building security


The work enviroment is friendly. The most enjoyable part of my job is helping patrons! I find all sorts of information for them.

While working with DCLS I felt wholly enriched by teach other people and helping children day in and day out. There was a lot to look forward to when it came to going to work every day. 

The major downside to the company is that they are strict, and when you make one mistake you're gone. For example, their meeting schedules were hard to follow, and far in between. I made the mistake of missing one meeting, and the next morning I walked in the door and was handed my papers. Fired. I have learned a lot since then, like keeping multiple calendars, but fear that what they did will tarnish my work life from here on out. 
DCLS has done this to a good many people over the 2+ years I was there. 

But the company isn't entirely bad, as you consider that you're doing such an amazing thing for the community and, in the end, yourself. Working non-profit, helping the homeless, enriching children's lives, and even finding ancestral information for people across the country!

I love libraries and I enjoy the job. There is so much to enjoy about working at libraries. Just not at Bosler. 

However there are many internal issues it all starts with the top.  No one is happy and everyone is exhausted the ship has sunk

Good luck getting benefits even though you will likely work 40+ hours a week
They cant keep employees which isnt uncommon right now but they loose people every week and then they expect you to work more. (No time and a half)
You will also work about 3 weekends in a row and sometimes 8-14 days without a day off. 



Some days at the library are busier than others, but all days are steady. This was a new experience for me since all of the jobs that I've held since the age of 17 were in the medical field. My coworkers are great to work with and we work as a team. I enjoy working at the library because each day is different. I've learned of authors that I would never have read.

We’ll see how the new HR handles things, the last one was terrible. Most management and employees are great with the few exceptions. Decent benefits compared to other jobs. I worked here for the love of the job. Pay is terrible for what you do.

Lots of front line turnover due to low wages and benefits for part time and hourly workers.  Administration and marketing departments are a bit bloated, and attempt to force unified policies on very dissimilar libraries.

Everything about this job makes it easy to enjoy coming to work, but the pay is on the low end. We have been working hard to create a new culture towards IT, but staff are extremely resistant to any kind of change, unless given no other option.

Assist Girl Scout troop leaders or Moms,with merchandise purchases either in store or down in the warehouse where online and/or telephone orders are processed.

The best part of my job was watching the eyes of the children when they learn something new or read a new books. Some of my co-workers were great to work with and management was very understanding.

DCLS provides and atmosphere of safety and caring to its employees. You are trained and helped to do your job to the best of your abilities, and the result of helping people gives you a sense of accomplishment.

Top Job Titles	Average Salary
Service assistant 5 salaries reported	$12.10 per hour
Library manager 2 salaries reported	$14.28 per hour
Youth specialist 3 salaries reported	$13.52 per hour
Driver 1 salary reported	$16.00 per hour
Administrator 1 salary reported	$53,000 per year

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