channel manager

bagger

Defense-Commissary-Agency-(deca)

Working here had its good days and bad days. The people I worked with were awesome and helped make the shift more bearable when we got slammed on payday weekends. Management definitely showed favoritism to select employees but that’s everywhere. All positions except management positions are part-time (32 hrs/wk) but full-time hours were offered temporarily around the holiday season or when we were short staffed on the front end. In regards to your work schedule, you bid for the shift you want at the beginning of the year based on seniority. There were only 3 shifts that had weekends off and those were always taken by the cashiers with higher seniority. If you like your weekends off, this place is not for you. You must also be able to work opening and closing shifts throughout the week so if your kids have after school activities you want to take them to, this job is not for you just because the hours you have to work. It might be doable, but I felt I missed out on a lot of things because of my work schedule. If you can be available 0830-2030 everyday, it’s no problem. Civilians who work in any position at DeCA are authorized shopping privileges which is awesome! Customer service here is hard but rewarding because at the end of the day you are taking care of military families. 

I have had the opportunity to work with DeCA for the past 25 years, it is a good place to work and to progress.  The pay is fair, the management is fair.  I really have enjoyed my tenure with Defense Commissary Agency.  
A typical day at work is normally busy, sometimes more than others learned a lot about multi cultured people being that you serve the military when working in DeCA.
The workplace culture is professional and with a passion and mission.
The hardest part of the job is helping others with items that you don't have control over to get them in on the shelves in some cases and customers don't want to accept that as the answer.  We have to pull out that customer service training we have had to resolve the situation.  
The most enjoyable part of my job is helping people, employees and customers.
If you are looking for a good job, try DeCA.

DeCA West Point is an extremely selective establishment. The management would rather promote within whether you are qualified or not. There is a lot of bias and your race also plays a critical role in how you are treated. Valuing an employee’s work ethic, characteristic, performance and drive bears no weight when it comes to being evaluated you are not rated fairly.  All around this place is very selective when it comes to a certain group of individuals. If you cannot disregard the wrongs and be very complacent this is not the place to work—it will not produce a positive work-life balance. It’s very disheartening when customers make mention of management's ill doings and see your potential more than the establishment you work for. A patron should never be in the position to apologize for management’s actions.  

Generally I would arrive, get my till from the cash cage, and then go to work scanning groceries for much of the day. Depending on whomever was in charge that day one may be moved between registers or sent out to collect carts from the parking lot.

Through my employment with DeCA I learned and honed skills in customer service and realting to/helping out customers.

My coworkers were great, I've never worked with a group like that before, perhaps it was because we were all students, but we all really got along and would frequently hang out after work.

The most enjoyable part of the job for me was probably interacting with both my coworkers and the customers. Said interactions have always been able to energize me.

A typical day requires constant interaction with customers, military leaders, associates, organizational leaders, vendors and contractors.

I learned much more of the difference between government and civilian grocery retail operations.

Management has an "old school" "authoritarian" approach at the store level. At the senior management level, the culture is attempting to shift to a more HR friendly environment.

The most difficult part of the job is trying to provide the same quality as private grocers with limited and obsolete resources.

The most rewarding part of the job is to serve the US military community.

The pay and benefits were pretty alright, the consistent hours and job security was nice. However, the drama and people at my store made it miserable. Management does not care about your needs. I wanted my birthday off, had saved up leave for it and they tried to deny it because “the needs of the store come first” since we had a sidewalk sale that day. Management has yelled at me behind closed doors for simple mistakes like asking a teller for help in the cash office instead of asking management, even though that is following chain of command. Completely ridiculous environment, going to work gave me so much anxiety everyday. Employees are cut throat and will find things to report you. The job is pretty chill and benefits and pay are good, but the people were so toxic.

I liked working there. You aren't going to get rich working there, but it pays well considering you are stocking shelves. You get regular raises there also. There is a bit of a turn over there. It is probably because the jobs are mostly part time. This is a great place to work if you are a two income family who is looking for extra income for your household. Great benefits and decent vacation time there. A typical day involves loading up your cart and stocking your assigned area. Management was great in my department, but other areas had lousy ones. Workplace culture is fairly relaxed. The hardest part of the job is that is can be physically demanding. The cases that you have to stock can be very heavy.

What is the best part of working at the company?
The best part of working at the Commissary is the job itself.  I love what I am doing at the Commissary, I also love the pay and the hours. But the Management and personnel (NOT SO MUCH).

What is the most stressful part about working at the company?
Management, No standards, favoritism, every employee do what they want when they want with Absolutely no accountability.

What is the work environment and culture like at the company?
The work environment is bearable, but the different cultures are not bearable because there are no Accountability.

What is a typical day like for you at the company?
A typical day at the Commissary is (MURPHY'S LAW), If it can go wrong, it will. Again, with NO ACCOUNTABILITY.

Work starts between 8:30 to 7:30 on any day based on schedule, there is no set schedule for work hours. Come in put on uniform, collect till, go to check stand or self checkout. Provide support to customers in the way of identifying product, directing product searches, review current inventory stock, speedy check out service. The most interesting is learning to be patient with elderly and newly arrived personal in check-out procedures and to be open to new ideas in handling personal issues with disabled veterans. Co-workers are fun and friendly and very professional at their jobs. the best part of the job is dealing with the customers. 

What is the best part of working at the company?
Working with the customers.  Also learning how other thing work to make the company grow.

What is the most stressful part about working at the company?
Working with other, and how they did the pay raise.

What is the work environment and culture like at the company?
Everyone hoot along well with one other.

What is a typical day like for you at the company?
A typical day for me was to walk in early, pick out the thing I need for dinner that evening. Try and pay for them before our first customer  gets into the building. I then go into the cash room and count my teller down. Buy that I’m at the register station waiting for the first customer. Let’s get it.

Top Job Titles	Average Salary
Channel manager 1 salary reported	$107,730 per year
Bagger 1 salary reported	$21.13 per hour

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