medical assistant

receptionist

entry level receptionist

surgical assistant

technician

Derick Dermatology

a Money driven company who lets people who have no idea what they’re doing run it. Work overload because there’s such a turn around rate because nobody wants to work for this unorganized mess of a company. Every department has people who talk bad about each other and always mess up patients appointments, and then blame the other department. Oh and when you try to get help, forget it. You have managers that hide instead of helping their employees. You’re treated as a number and the company could care less about you. People send tasks to your manager to get you in trouble if you make one little mistake. No sense of job security and cameras everywhere to make you feel like you’re always doing something wrong. Stingy on raises as well. Insurance is outrageous through them and you can’t take a day off even if you’re sick unless you have a doctors note to get you’re EARNED PAID TIME OFF. Patients are also quite rude as well, constantly complaining about how this practice is a joke. Had no concern for COVID precautions and even had a doctor and medical assistants continue working on patients when tested positive for COVID. No genuine concern for you as an employee. 

If I could rate this place a zero I would. Not only do they not tell you about tests you have to take based on your training, they also don’t tell you that if god forbid you get sick, a child gets sick or in my case a death in the family, in the first 90 days of hire, they fire you. I was hired in October of last year and by Halloween, I was let go. I was very well trained by my trainer and much to my surprise, I was told over half way threw my training that the company implemented a new training and I was being trained the old way. That also meant that nine of the material I was originally trained on were on the ridiculous tests you have to take. So of course I failed. I tried to tell the director but she was too busy sleeping her migraine off on the floor in her office. Around October 28th we had a death in the family and I had to leave early. I had no choice. I went back 2 days later to work my shift and was brought into the directors office and fired for not being a good fit for the company. I was totally discriminated against for a bad test score and a death in my family. I wrote Amy Derrick a lengthy email and of course, she never responded. Stay far away from this horrible company.

Where do I even start. Well first off this company is just constantly full of Drama. Providers are disrespectful to their MA’s and Receptionist. They tell you during your interview that you’ll usually get off work between 7-7:15pm but that almost never happens and usually you don’t get out until 8P. For a 13 hour day you only get an UNPAID 30 minute lunch. This company makes 30 million dollars a year but your only paid 15-18 dollars an hour and they are are constantly adding more task for the MA’s and Receptionist to do but never provide higher compensation. They promote almost anyone to management who sometimes don’t even know how to work Reception. Training is absolutely ridiculous because it’s so short and your expected to know everything by the time your done with training. Oh and to top it off they give you two pairs of Figs and you can’t wear anything else but figs but when you leave you have to return them or they’ll come out of your paycheck. The list goes on and on with the problems with this company the turn over rate is so high. Don’t waste your time working here. 

What is the best part of working at the company?
Remote position, direct manager is great. Teammates are very collaborative. 

What is the most stressful part about working at the company?
Bottom level pay. Upper management does not care. Nobody listens or cares to make things better - they are primarily focused on profit. Other departments can make your job more difficult, but upper management doesn’t take action. 

What is the work environment and culture like at the company?
Overall it’s a very minimal drama environment and on my team, everybody just wants to do their job. Everybody is open to teaching and answering questions. There is never pressure to work OT. 

What is a typical day like for you at the company?
Clock in at 8am and clock out at 4p. Communication with team is readily available on Microsoft Teams. I answer anywhere from 5 to 25 calls per day - depends on the day. Daily tasks are assigned and organized on Teams so I know exactly what is expected everyday.

When I started It seemed like a great place to work. They were very flexible with my school schedule & if I needed a day off due to an emergency they were very understanding. After management changed, It basically all changed. they have become very strict with changing your personal schedule. Haven’t gotten a department raise in about 3 years since I started while other departments have gotten raises, aside from yearly raises. It seems the managers don’t advocate enough for the employees like they should. A lot of extra work has been added & very short staffed. The job is very stressful with how busy It gets. Not the best place to work. No insensitive, very few opportunities to pick up shifts if needed. Aside from that, they have a 12 hr shift with the luxury of having 2 days off which is beneficial. Also have the opportunity to work from home which is also very beneficial. Aside from the team not working as a team and not being treated the best It is an okay work environment. 

it seemed like a dream at first, 4 10 hour shifts (Monday-Thursday) we get paid weekly.. the pay seemed great ($14 an hour) but with the stress of working here I feel defeated. We only get a 30 min UNPAID lunch which at the end of the week we average only 39 hours and there’s never any hope of reaching 40 hours. There is nothing but drama here and a lot of favoritism that goes on. If you have an issue they throw it under the bus. There’s no job security here and most people don’t stay past 6 months.. the hours are grueling for a 30 minute break and management is terrible. If you ever have an issue with someone on the phone they do everything in their power NOT to help you. One mistake and you get written up. They do not care about COVID-19, and let people who are sick come in the office, even if they are positive. They don’t let you transfer to any location you’re stuck in Elgin if you want to be a scheduler.

I have worked here for almost a year and I would just give it an okay rating. Some of the biggest things I disliked were management. All real nice and helpful people but I could tell a lot of the managers lacked the education or experience to be actually be managing. Management is a little disorganized and all of them could really use a class on management 101 and leadership skills. I also really disliked the fact that there was only a 30 minute UNPAID lunch break. Pay was meh, could be better. I only got 9 days of PTO this year since our unpaid lunches don't count toward the hours we accrued for PTO. Most good work places AT LEAST give you 10. I do like that if youre unhappy in your position, they give you the option to move to a different department within the company. Another thing is that a lot of people with in the company get promoted, so if you work there for a while it doesn't go unnoticed.

Derick dermatology is a very fast growing company.  They offer PTO, and are generous on vacation time. they have beautiful offices and some benefits. More jobs appear along with rapid growth, but the treatment of their employees is not up to par. When I first started at Derick two years ago, it was a very delightful place to work. Over time Derick dermatology grew and promised many advancements and benefits, only to have benefits decreased over time and the promised new position openings only to be given out to brand new applicants. Quality of care was quickly replaced with how many patients could fit on the schedule, resulting in Derick dermatology loosing its welcoming warm touch in the past few years. The turn over rate is very high. It may be the right fit for you but proceed with caution.

The schedule for managers is pretty standard, 5 days a week, 8 hour shifts. Coworkers are great, but leadership/upper management is known across the company for playing favorites. If you're on the favorites list you'll have a great time here, but if you aren't good luck. They are more concerned with money than people and very much have a like it or we'll replace you with someone else mentality. Staff is criminally underpaid and several managers have to get second jobs to be able to afford basic necessities while the owners decorate the waiting rooms with marble and chandeliers. They claim to care about their employees but simultaneously flaunt their wealth and underpay them. Pay your people and provide decent benefits or this practice WILL run out of people willing to put up with it 

The pay was good but the begefits were not affordable for medical insurance. Dental insurance is not even what they say. They took away all the perks of working there as the company grew. No room for advancenent. Always watching your back because there is a known history of the owner to just fire people on the spot with no good reason, no write ups, so everyone feels they could lose their job at any moment. The owner has certain employees acting as "spies" to report to her what is happening in the clinics. Short breaks and little about patient care, more about image and making money for management team.  They monitor your emails, phone calls and cameras everywhere, actively watching everything waiting for anything they can catch to call you out on.

Top Job Titles	Average Salary
Medical assistant 116 salaries reported	$18.00 per hour
Receptionist 97 salaries reported	$15.02 per hour
Entry level receptionist 22 salaries reported	$15.00 per hour
Surgical assistant 15 salaries reported	$19.00 per hour
Technician 36 salaries reported	$20.58 per hour

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