retail sales associate

instructor

business consultant

retail account manager

administrator

Dermalogica


I've had the privilege of working for this company for the past five years, and I can confidently say it's been an incredible journey. This organization truly understands the importance of its employees and invests in their growth and well-being. The work environment is collaborative, fostering creativity and innovation.

One of the standout aspects of this company is its commitment to work-life balance. They understand that happy, balanced employees are more productive, and it shows in their flexible scheduling and generous leave policies.

Moreover, the leadership team is exceptional. They lead by example, are approachable, and actively seek input from all levels of the organization. This open communication culture makes every employee feel valued and heard.

In terms of benefits, the company offers a comprehensive package, including healthcare, retirement plans, and professional development opportunities.

Overall, I'm proud to be a part of this company, and I look forward to many more years of growth and success together.

I actually enjoyed working for Dermalogica in part because of my passion for the beauty industry, in part due to the unrivalled culture of sustainability and education.  They are also on the cutting edge of innovation and stand behind their claims backed by independent in-vitro research. They basically foster and promote education as well as the importance of skin health, to clients and employees alike. My workday consisted of promoting the above-mentioned culture. I was in my element because I was helping people.  Working for the company gave me a better perspective on my own untapped abilities.  Yes, I felt underpaid and did not enjoy being stuck in traffic to get to and from some assigned locations, I still did not regret the experience.  My grievances did not stem directly from the company, rather they came from certain assigned work locations. They got a 4-star instead of a 5-star rating because the brevity in which my position was eliminated was extremely jarring.

If you would like to start with this company I would say please double think, I have worked for this company for about 4 years , many micromanagers , they are sarcastic, intimidating and enjoy harassment employees 
They make you insecure every single day, they have unsecluded admin that make you more frustrated , this company never employe people to be part of company unless you are their managers friend or favorite , so you can’t get promotion unless to be friend or family of the managers , they have many employees to leave every year and they are always in short staff. 
They will use you when they need you.you are just a number and they can replace you easily with someone else , no appropriation for hard working ,  managers will drop you down when they don’t need you. 
Many apps to use and with their education they expect you to be expert in IT and you feel like you are in school or university. Frustrating everyday with training and education. 


a normal day is answer calls and loooking up information for customers that would like to return products or missing products. i also handle the consumer line.
I learned everything in my whole department so if i need to help out and be a team player.
The management is awful-they only care about make job easier on family and close friends.The company have people in position to do job that they company pass over to customer service with no extra pay.
The hardest part of the job is making sure the policy of the company is consistent (everybody is giving different answer to accounts or consumers). There is no support system!
The most enjoyable part is when a customer is happy with the results of the call. When a customer calls back with a thank you.

Dermalogica in the past few months has become even more difficult to work for with the hiring of the new Sales VP. They have unrealistic expectations of their sales staff. Very large territories, quarterly changes in compensation that makes difficult to earn any commission so you are working for a very very low base, constant stress, more than twice daily someone in management sends out our numbers. Very reactionary not strategic or long term planners. Constant firedrills.

If you are looking for the a job in sales, please do yourself a favor and look somewhere else. It is impossible to do the job they demand of us in 60hrs a week and trust me they do not pay well enough for anyone to work 60hrs a week.

Typical day at work was sitting down with existing clients and reviewing their previous month and discussing different ways to increase revenue as well as looking at long term goals.In between appointments I would cold call.
I learned a lot about the skincare industry and different kinds of management skills that I could use or would not use in my next position.
The workplace culture was competitive but everyone was very good at giving ideas that worked for them and what didn't work for them and they always cheered you on.
Can't say their was a hard part of the job but a lot of paperwork was required that was redundant.
My most enjoyable part of the job was getting to work with some exceptional business owners and watch their business soar.

I learned to be part of a startup companies vision and dreams to help the company grow by having integrity not just with the name brand Dermalogica, but how important our customers are no matter how small your business is you are to treat them with respect as they are a valued part of your business without these small entrepreneurs, who believed in the brand there would not be a successful private company sold to a larger corporate that can only cares about money and not the accounts who made Dermalogica the company it is today.

What is the best part of working at the company?
Coworkers were cool. The product allowance. 

What is the most stressful part about working at the company?
The training is REALLY lacking. You’re thrown on the phones without knowing ALOT. 

What is the work environment and culture like at the company?
It’s decent. The office is really nice. 

What is a typical day like for you at the company?
Answering calls all day. Don’t get to take part in the emails or chats as they have teams for that. Definitely would’ve rather be doing those things as it would be FAR less stressful and you get the same pay for em :/.

The day always began with a team meeting where we strategized for the day/week/month on how to increase sales and student numbers. The team was easy to manage, and for the most part everyone was content, but the hardest part of the job was making sure everyone was happy, while still maintaining our exceptional numbers and yearly targets. I learned a lot about time management and dealing with difficult people in the workplace. Mostly, I learned patience and discipline. Dermalogica felt more like a family to me!

What is the best part of working at the company?
It is the Gold Standard in Skincare education and the products are innovative.

What is the most stressful part about working at the company?
Poor management at the off site flagship spas. Inadequate support from HR.

What is the work environment and culture like at the company?
Youthful, Conniving and Cliques 

What is a typical day like for you at the company?
A typical day is the completion of opening/closing duties; servicing clients; retailing products, and being a team member.

Top Job Titles	Average Salary
Retail sales associate 5 salaries reported	$27.20 per hour
Instructor 6 salaries reported	$61,333 per year
Business consultant 3 salaries reported	$22.50 per hour
Retail account manager 19 salaries reported	$64,447 per year
Administrator 8 salaries reported	$95,000 per year

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