pest control technician

inspector

outside sales representative

assistant supervisor

repair technician

Dewey Pest Control

A typical day is being overworked and and expected to do trouble calls, finish your route with no overtime and being told you"ll be written up or even fired depending how much time over 8 hrs. If a mandatory 1 hr lunch is taken, your route will never be completed.Too many rescheduled jobs you'll be told you cannot handle your accounts and work will be dispersed to other technicians that all work in different parts of Orange County and those technicians all manage to meet up everyday at the park by 3 pm. What I learned @ Dewey is , it's never about your professionalism and ability to perform your job, it's about how many sales you get for your branch, If you find yourself in a situation with an unruly customer complaint to the office,management absolutely will not back you as a professional pest control technician. Management in turn will agree with the unruly customer regardless of how many recommendations to improve sanitation, structural deficiencies conducive to pest infestations. Dewey QA Department Puts in writing, "If for any reason our trained professionals cannot solve your pest problem, we have a team of quality assurance professionals that will come to the rescue, pest problem solved. This will almost never happen. Magic Wands and Helicopters are not part of employee issued equipment. Work place culture is is definitely not enjoyable. This branch needs to be trained on how to be confidential with employee privacy such as personal issues, coach and council sessions.  The hardest part of the job is it's very fast paced and very demanding. The most enjoyable part of the job is being away from the office out on your own and everyday is different. The owners should really take notes and get with the times, I recommend meeting a real pest control owner who treats his employees and customers very well! Corky . Last but not least,         never trust a manager if he calls you in his office, shuts the door behind you and asks you call him uncle. LOL.

During my tenure at Dewey Pest Control as a Branch Manager, I had an overall positive experience. The company maintains a small-business atmosphere while striving to incorporate a corporate structure. For the majority of my employment, I felt satisfied with my role, adequately compensated, and supported by upper management, including the regional manager and director of personnel. The leadership team during this time was approachable and fostered a collaborative work environment.

However, my experience shifted when the regional manager who hired me departed and was replaced by a new individual. While the new regional manager was not inherently difficult to work with, I did not feel the same level of connection or support. Specifically, I noticed a lack of effort on their part to cultivate an environment of professional growth or provide meaningful guidance. 

Towards the end of my employment, a misunderstanding arose following a conversation about a former employee. Shortly after, I was questioned about a rumor related to me, and a few weeks later, I was terminated due to an oversight on my part. While I acknowledge that no one is perfect, I believe the decision to let me go may have been influenced by the aforementioned rumor, as the timing felt coincidental. 

Throughout my time at Dewey Pest Control, I took pride in maintaining a motivated team and consistently achieving strong sales performance at my branch. While my departure was disappointing, I remain appreciative of the positive aspects of my experience with the company.

What is the best part of working at the company?
 I appreciated my previous boss for his honesty and straightforward approach, which created a sense of trust and respect. I valued my company’s commitment to recognizing and rewarding top performers, motivating me to excel and take pride in my work while fostering a positive and productive environment.

What is the most stressful part about working at the company?
While I can see how it might have been stressful for someone less driven, I never experienced significant stress at that company. I found that my work ethic and dedication aligned well with the environment, which made it a place where I could thrive and remain focused on achieving my goals.

What is the work environment and culture like at the company?
My last job was a perfect example of a fast-paced, detail-oriented workplace. It required quick thinking and adaptability to manage evolving tasks while maintaining precision. The dynamic environment pushed me to stay focused and pay close attention to details, knowing that even small errors could have significant consequences.








What is a typical day like for you at the company?
Safety is a top priority, requiring a proactive approach to identify and mitigate risks to protect everyone involved. Attention to detail ensures that tasks are completed accurately and in compliance with regulations, preventing costly mistakes. Writing reports plays a crucial role in documenting findings, actions, and improvements for transparency and accountability.

Besides my branch Manager inconsistently in and out of the office whenever he pleases, but is always pushing sales and no cancels ALL the time, its a decent place to work. Negatives I'd say you don't always get backed up from management with difficult people. Technicians sometimes have to reorganize their day to accommodate a difficult customer. Which can be really irritating when techs are trying to do a great service for their own clients. Sometimes the process of connection with client to tech can also be confusing and cause problems too. Different notes being taken by different people, at different times, than all shoved onto the tech to call ASAP can be really frustrating. Iv called before when customers have already been called by other techs, sold, scheduled, and started already for svc which looks unprofessional. It probably happens to each tech about once a month. Four stars because  there's room for improvement but it is a pretty good place to work 

I have 4 years in the pest control and Dewey is a respectable company in the industry.
The pay is good and work load is manageable. Training at Dewey is very poor, you learn as you go through your mistakes. 

Management at branch 04 is fair at most. In my opinion a lot of unnecessary paperwork, very conservative business model. If you have great work ethic and can handle managing your own route, it’s a great place to work.

The culture is very “alpha male” mentality, which both has it’s pros and cons. Often times management will manipulate others by using their ego and self esteem to pick up extra work. 

My time at branch 04 was a great learning experience. 90% of the job is customer service, and my time at Dewey has greatly improved my social skills. 

If I can start over at Dewey.. I definitely would. If you are licensed and familiar with the industry I highly recommend.

While there are benefits to working at Dewey Pest Control, I cannot find myself staying on til I'm ready to retire. 
The day begins at 7:30 a.m. Ending around 5:00 p.m. Typical. I came into the industry without any knowledge. Dewey trained me and prepared me for all that I would need. Zero expense out of my own pocket. I've done well and help create some long lasting customers.
The most difficult part of the job is getting people to work with you when addressing pest problems in their home. Most people think that pesticide is all that's needed. Preparation of the home is key. Sanitation. To be honest, most people will not be ready which means that the problem has the potential to get out of control.
My accounts are the greatest thing about my job. They know me, and I know them. They trust me to do the right thing for them.
Management to me is the downside.

Everyone in the company is dramatic. One mistake happens and they act like it’s the end of the world no matter how fixable it is. The management at my branch does not want to help anyone learn or succeed. There is constant nitpicking, micromanagement, harsh words and constant belittling. There is no praise for good work no matter how well you do. They will focus and beat a dead horse on the negative things that can happen. You can’t take your federal and state required 10’s because the manager is hanging around asking you questions about work and when you’ll be getting back to it. There is no real coaching and guidance, if you do something wrong they don’t address it to help you learn and be better to exceed. The jobs tasks are interesting and good to learn for experience but with the managements and corporate office, it’s almost unbearable. 

Dewey pest control is a family owned company that believes in promoting from within.  It leaves little room for advancement given the fact that there are only 32 offices open for management positions with over 500 employees in the company.  The company does not provide any formal management training which makes it difficult to enforce any type of corporate procedures company wide.  The culture of dewey is to sell it not tell it.  This leaves for a wide variety of interpretation as to what is best for the company.  They are great at providing employees with all the key information to leave and start their own pest control service.  I have learned that a structured corporate environment allows its employees to be more productive.

What is the best part of working at the company?
Not a place that quality work is appreciated. I was criticized for doing complete quality services in weekly meeting. I also noticed that it wasn’t a place you can expect long time employment. Very few people with more than a couple years of employment at Dewey.

What is the most stressful part about working at the company?
At end of summer sales season not knowing if you’re gonna have a job.  Manager plays favorites & time on job or quantity of work has no bearing on who gets layed off.

What is the work environment and culture like at the company?
Dog eat dog everyone for themselves no feeling of a team try to accomplish a goal.

What is a typical day like for you at the company?
Service 14 accounts a day, returned to office called customers being serviced the next day.

Dewey would be a great place to work if there was Career advancement seems to like they only except Fair skin people to be managers and assistant managers and supervisors strict on overtime but question why a stop wasn’t done.. customer is always right.. office personnel is horrible.. just give me a computer I’ll set my own appointment never any clean uniforms.. you need to do something special for a customer you have use your own tools.. broken equipment.. always on budget manager wants his bonuses.. cell phones are trash.. behind the curve on everything.. outdated.. lots of paperwork so be aware.. when they become strict about things they always blame it on the regional manager just man up..  build up a route so they could break it down to give it away to others

Top Job Titles	Average Salary
Pest control technician 137 salaries reported	$24.86 per hour
Inspector 32 salaries reported	$73,719 per year
Outside sales representative 40 salaries reported	$59,000 per year
Assistant supervisor 44 salaries reported	$65,068 per year
Repair technician 11 salaries reported	$22.00 per hour

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