residential manager

clinical support staff

wraparound facilitator

behavioral health professional

licensed practical nurse

Diversified Assessment & Therapy Services

The clients are a pleasure to work with. Providing for their needs brings purpose to my life and is fulfilling. The management is unavailable the majority of the time, there is a strong lack of professionalism within the company. They have favorite field staff members and those who need to work get lied to frequently and have been asked to perform duties the manager should be completing. The office staff seldom is in during the set office open hours, times and dates they are to be in. Employees can contact via text or call their house managers or or company manager with questions. There is little to zero follow through with communication and in fact poor communication. In regards to the scheduling, they come out last minute, weekly, no consistency and are lied to about your hours. The office is sadly running off so many co-workers who are ethical, caring, skilled and reliable workers who adapt to the changes. They have run so many long term and potential long term employees away to the point they are running ads for $14.00 an hour starting pay at the moment without even putting their company name in the yard sale posts. The corporate should really take both current and former employees statements in regards to the complete lack of organization, discrepencies and diversions from the management.

Loved my clients loved every part of the job. It was management! No one knows what goin on. There is a lot of favoritism and if you're not part of the click. For example I was working in a home that there was two clients each client had their own staff and will one employees because she all the sudden had a problem with me gets up doesn't say anything and leaves which is an job abandonment when I called management they didn't know she left but they came to the house I was working in sent me home and I've not had employment with them since, but the girl that left sill has her job. This is how horrible they are  not talking to nobody in management  and letting office know what's goin on the shift i was removed from was April 28 and I get a phone call today June 8th asking for me to turn in my new insurance and car information.smh  one of the clients broke the handle to my car door and I still can't get it fixed! I constantly get the run-around about my car getting fixed.  Also they are so under staffed there were times that they had it their way and I would complain I would have been stuck on shift for 24 hours and back some of them do work 24 to 36 hours straight!

When I first started working for the company it was nice and everyone was friendly, but the longer I worked for them the more their true colors showed. The upper management is uncaring and overworks employees. They call you on your days off to beg you to come in and work because according to them they do not have anyone to cover the shifts. They expect you to work when you are sick and do not care how that affects your performance until it reflects on them and then they blame you for issues. The only good thing about the job is the people you care for, they make some of the days go better. They are not treated very well by management and some are forced to live in rodent infested homes. This could be a very good place to work if some changes were made to those in charge. I actually enjoy working with the clients and it makes me very sad to leave the job knowing that the clients will be left there to endure the negativity and lack of compassion that they are shown by the upper management. 

You will never get to work a normal schedule. You will be required to work pretty much every shift that comes available due to an obscene amount of call ins or other idiotic things that happen. Sometimes you may be on the clock for 65 straight hours. The residential office staff catch all the flack from every direction. PCSS staff think they don't do enough (when can they when they are ALSO working 90+ hours a week) and the BSS staff act like residential never does their job and refuse to come help at houses (if you're even able to get one on the phone in the first place) You might as well be on-call 24/7, because when a call goes to the on-call person they will just redirect it to you anyway. 

What is the best part of working at the company?
Individuals Served, they just want to be recognized and respected like all individuals want to be. Yes it can be challenging but when you see the pride they take in their accomplishments no matter how large or small it warms your heart.  

What is the most stressful part about working at the company?
Hands down the management. The immediate supervision have been poor managers regardless of the area/company they work. They would throw their own under the bus. Get rid of them the company would be better off. 

What is the work environment and culture like at the company?
It is very volatile with the immediate supervisors. Upper Management  on corporate level are very good. Next tier down is the issue. A lot of underhanded people.

This role takes a huge toll both physically and mentally. Management ignores safety concerns, even after employees raise concerns, and don't follow through with measures and promises put in place. Schedule can often be inconsistent, expect to be asked to work overtime frequently, and if you agree once or twice, expect to be their new on-call staff.
While some of my coworkers have made my experience easier here, the lack of support from management, constant changes and constant stress makes it very hard to stay long term.
If you take the job, be prepared for burnout quickly and to advocate for yourself constantly, because management will try to get every last drop they can.

DATS is a great place to work.  The salary is above average for this field.  The multitude of services we provide to the community and seeing the children and families thrive provides intrinsic rewards that you can't get from other jobs.
Management is fair, caring and supportive of a family work life balance.  The company acknowledges and rewards staff for their hard work.  We are constantly growing and expanding to offer our quality services to more individuals through out the state.  I love my job and the people I work with.  I would recommend DATS to anyone looking for a  job with a growing company who cares about the families we serve and the employees.  

I have worked for Diversified for a couple of years.  The services are fast paced and always changing when you are working with children and families but rewarding. Management meets with you weekly as part of monitor your onboarding for wraparound, so it helps with learning the process that is so individualized for each family on your case.  Timelines can be short with the wraparound program but if you communicate with management with your specific needs, they have always been helpful or provide assistance.

What is the best part of working at the company?
Assisting the clients to grow and learn as individuals 

What is the most stressful part about working at the company?
Management constantly screwing the staff over by playing with their pay, not supporting them, lying to them and not training them properly. 

What is the work environment and culture like at the company?
Horrible. I absolutely would not recommend this company for staff or clients 

What is a typical day like for you at the company?
Very, very stressful even without being upper management

Overall a good place, sense of mission and care for the clients.  Residential program is not as good at ASC's in Huntington, but they try.  Case management dept is top-notch.  As DSS it was not uncommon for people to get stuck on shift when their relief called off or quit short notice.  Residential management kind of weak and inconsistent but it may have improved.  Just watch out for the people at the top that you never see, it's a bit of a clique and if you get on their bad side you will be gone and they'll find a way to do it.

Top Job Titles	Average Salary
Residential manager 3 salaries reported	$40,000 per year
Clinical support staff 4 salaries reported	$12.75 per hour
Wraparound facilitator 4 salaries reported	$46,250 per year
Behavioral health professional 4 salaries reported	$46,750 per year
Licensed practical nurse 14 salaries reported	$21.14 per hour

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