operations coordinator

account executive

district manager

account manager

sales executive

Divisions Maintenance Group

I would only recommend working at Divisions if you absolutely are in need of a job and nothing else is available. 

The Account Executive program is basically a mix of inside sales and customer service with very little outside sales work. After learning the ropes on how all the internal systems work the AE is then released to cold call and bring on new customers and in some situations there are customers who are handed to a new AE. If/When new customers are landed the day to day work for an AE is arguing on the phone with contractors over the price of a job and trying to fix complaints from store managers and corporate customers. As previously mentioned in other reviews Divisions wants you to do whatever it takes to get a contractor out to a job which often leads to terrible relationships one way or another as contractors get manipulated into jobs that are not good for the contractors business.

This job is exhausting with half the blame because of Divisions having ridiculous work expectations from their employees and half is simply the nature of the industry. If you decide to work here you need to accept the fact you will frequently get phone calls overnight and don't expect to go on vacation without looking at your laptop or cell phone frequently. 

The culture at Divisions is definitely oriented towards new college grads similar to programs at TQL with ping pong tables, constant raffles, and some free lunches. While these are fun and make for an enjoyable workplace the stress from the rest of the job outweighs these perks. From my time at Divisions if you didn't quit/get fired immediately, a year seems like the average amount of time an AE stays at the company before looking for work elsewhere.

The only reason I would not give the employee experience here one star is because their technology is ahead of the curve for the industry making the sales process easier as there is a good product to offer to the customer.

Divisions pays a fair amount for just getting out of college. You will learn about the maintenance industry. If you would like to pursue a career in sales, this position may be for you. However, the commission and advancement structure is muddy, and (although the environment is friendly), you are in direct competition with your coworkers for the next opportunity. You are required to always be "plugged in" with no extra compensation, usually working 1-2 weekends per month depending on your team. In my opinion, Divisions can be kind of dirty with the way they treat their contractors... they are 100% focused on their clients. So a maintenance request will come in and we are given a certain timeframe to find a contractor. We are encouraged to do and say whatever it takes to get somebody out there, even if this hurts the contractor. We would call a contractor with an emergency, they would move around their schedule for the day/week, but then we would find somebody who would do it cheaper and leave the first contractor high and dry. Divisions requires their contractors to jump through many hoops (logging in/out, paperwork, photos, etc), and if something is missed than Divisions will not pay, or a minimum "time on site" and that's it. Some contractors I called said they wouldn't do any more work for Divisions until they got paid for their last job (sometimes months ago). Divisions is also not afraid to let someone go if they are not cutting it. All in all, I have good things to say about my coworkers and management. But I do not agree with their business practices, and the office environment is competitive and corporate.

If you are new to the work force you might learn a little in the beginning, but not much. This is where it stops for Divisions. I was an Operations Coordinator that came in with experience. I stuck with them for a little time. I was lied to when I was recruited after questioning directly. I am a go getter and was slammed very quickly with work that had very poor structure. This job is easy, but there are too many workloads are very uneven. Divisions can't hold onto people because they don't really care about people. This is internally and externally. The management is very poor and not skilled. The uppers aren't even interested in making their presence known, not good for such a undersized company. You are on call more often then not. You are left totally on your own when on call with little or no support. Moral is always very low. There are too many people have very poor attitudes. Divisions plays the same frat boy games with themed events and free lunches...it doesn't add up. Divisions lives by numbers that are easily manipulated by many. The compensation is poor when lined up with the opportunities that are out there.  If they know you are leaving, forget about getting the hard earned PTO that you earned. Divisions will pocket whatever they can. They will pro rate your pay in any way they can. Divisions lastly doesn't value the very base that is their lifeline....the technicians that do the work. Be ready to hear how many people they have screwed over and Divisions owing money. This isn't a big opportunity, just big talk and show. Not recommended. 

This company has mastered manipulation, and to succeed here, you must drink the kool-aid.  The interview process was filled with many promises, and made it seem like an exclusive, exciting, entrepreneurial opportunity (and you'll be told throughout training what an entrepreneurial company this is; many employees create brand new roles within the company, so they say).  After starting, I realized this was nothing like it was advertised.  Most of the employees are recent college graduates working their first full time job, and it's sad to see they don't realize what great opportunities are actually out there.  Although I did not have a role that required I be on call at all times, I was expected to be available and respond at all hours.  I realized the company places no real value in their employees, and most disappointingly the providers (who Divisions can not operate without).  From what I saw on my team, it is possible to grow here, but you will have to prioritize work in order to move up, and continue to prioritize work to maintain being someone others would aspire to be.  Once I hit the point of burnout, and wanted to finally use PTO (after almost 6 months of employment, only taking one day off that I worked through), I was asked if I felt I was right for this position, compared to a more senior team member in a different role, and essentially asked to resign.  Although resigning was a slight relief, it was disappointing knowing management saw me struggling, and did not step in or take any action to try to help me succeed before telling me I would never succeed.

At Divisions you enjoy a ton of autonomy to make the decisions necessary to complete the work at hand. 

Your typical day starts with a small team meeting to discuss a few people's goals for the day and to set the overall tone for the workday. 
After, you would catch up on emails from overnight and flow into your daily checks and phone calls. Since you have the freedom to choose how you complete your work some people have a different flow and it is up to you to find the flow that works best for yourself.

The overall culture is very millennial friendly, majority of the employees are aged 21-30. 
There is ping pong and video game consoles in the break area for you to utilize at anytime.  
The company holds a lot of events for you to branch out and meet others and have fun.

The hardest part you will have to cope with is that you will not always get the guidance you need from management. At these times, i encourage you not to give up but to find a way to push through and figure it out yourself. You will complete a lot of work that will go unrecognized.

Overall the job itself is not that bad. There are good people there to work with and the office space is nice. The main problems all come for the leadership & executives. DMG is consistently going downhill because of how out of touch they are with the company. The executive has become borderline clueless as to what is going on in the company anymore and show no care to their good employees. Execs only seem to care about getting DMG to become the next billion dollar company. Lots of poor management and bad company decisions keep leading to layoffs across the company, and they are happening more consistently. The business outlook is not good in my professional opinion. With the way they have been operating lately, I'd be surprised if they were still around 5 years from now. 

The key takeaway here, STAY AWAY! If you work for DMG, just know that they do not, and will not care about you ever.

Company is extremely easy to get into and even get hired on the spot.  Job itself is extremely easy, but the company management extremely overcomplicates it and micromanages it under the guise of "keeping metrics up".  Once you get past the overcomplications and work smarter, management will notice and give you more to do until you're completely overworked, thinking that being overworked shows drive.  You will work after hours regularly, even into the night depending on the team, and with no extra pay to compensate.

The company was also partially bought out recently, which flipped the company upside down in terms of management.  All the wrong people are getting promoted into management positions and are completely ruining the teams under them.  Even if you're the best in the company, they'll keep you pushed down at the bottom of the totem pole and let you go in a heartbeat if they don't like you.  

$40k a year as well.  Not a decent living wage for the greater Cincinnati area.

This is one of those positions that you really should not have as your first option. It is a good 3rd or 4th option at best. You will not have a vacation because you are expected to handle all issues big or small even on PTO. It is not a question on IF you will work late but how late you are working. The benefit is that your work ethic will not be questioned if you make it past one year since most people leave before then. Divisions has gotten a rep in Cincinnati of having high turnover. The CEO seems to be very involved when you are first hired but it becomes very clear that he is completely disconnected from what he thinks happens on a day to day basis. I think a lot of this comes from having growing pains. The management is iffy. Some of them are very passionate while others are just doing the motions to get a bonus check. I really wish I could say this was a good job to take but I would feel guilty if I recommended this job to a friend

The corporate culture is a college atmosphere where the teams frequently go out to happy hours and almost everyone is an extrovert so its easy to make friends. A huge red flag happened when the hiring manager said there is over 50% turnover in the first six months. After working there I learned this is because there is zero work life balance and the managers are constantly reminding the team how easy it is to get fired. The management is young and inexperienced. You are issued a corporate work phone and you are expected to answer all phone calls and emails at anytime, even in the middle of the night. Not answering your phone within an hour in an emergency could lead to being fired, even if you're not "on-call" for the night. Multiple employees had mental breakdowns while I worked there due to the stress. This is a high stress job where a very few will succeed.

They preach about providing value to their customers when in reality they are more of a hassle than anything. Their customers end up over paying for everything because it simply isn't realistic to coordinate facilities maintenance from a remote location. You cannot effectively keep customers happy when you are hundreds or even thousands of miles from the properties. You are required to attend daily "huddles" with your team, and they are the most pointless and unproductive part of your entire day. They take time away from your actual work day and require you to essentially complain about what could possibly keep you from getting your work done that day. I could go on and on. This job was not for me and I honestly don't have a good thing to say about it other than some of the people I met along the way. 

**If you are considering working for Divisions, don't fall for the "unlimited PTO" gimmick. That's an absolute joke and is completely misleading.

Top Job Titles	Average Salary
Operations coordinator 24 salaries reported	$48,708 per year
Account executive 16 salaries reported	$49,781 per year
District manager 9 salaries reported	$72,278 per year
Account manager 5 salaries reported	$57,700 per year
Sales executive 18 salaries reported	$70,778 per year

Working at Divisions Maintenance Group: Company Overview and Reviews

Divisions Maintenance Group

Divisions Maintenance Group Ratings

Popular jobs at Divisions Maintenance Group

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected