security officer

staff accountant

facilities technician

accounts payable clerk

store clerk

Downstream-Casino-Resort

I appreciated this job at its core, though the surface was insufferable. Through a friends experience, they had struggled with medical problems which were chronic and frequently dismissed by management. I had witnessed this first hand and could do nothing but watch as they would often complain about simple accommodations. He was layed off for “pointing out” through a chronic illness that was diagnosed and assisted through the awesome clinic of the casino. The clinic is a huge plus, though I would not recommend overnights due to the lack of benefits compared to the other shifts. When working overnights you are stuck with microwaved food or the same fast food restaurant every night though you do get one free meal. The other two shifts get a different meal every day but they have to pay for it. Much better quality though. The management is incredibly prone to nepotism and will do everything in there power to promote their friends and pick favorites to train first and faster if they don’t think you’re a good fit. If you stick it out and manage to work your way to respect they still have a lower disposition in terms of favor and will still pick their favorites to get easier nights while slowly pushing you to more hated shifts until you either make it long enough to deserve the lower management position of lead with no room of improvement for the next 10 years, or until you inevitably quit or transfer. The easiest part of the job I feel is when it’s busy and you finally have something to do other than wipe the same surfaces for presentation or standing there hopeless and eepy. The culture is kind of “cliquey” and if you’re not native or best friends with your boss then it becomes unlikely to move up or get excused for genuinely terrible absences. They are relentless with pointing without questions, so you have to be sure to explain everything in detail as soon as it happens and even take it to HR to assure it’s documented. Though HR is not your friend, they are the company’s friend and may not always have your best interests in mind. Once you know everything there is to know the job is cake and handling the patrons request comes down to how well you can answer their questions or assist them in whatever transaction they request. The actual best part is working in the back where you help other casino employees. It feels homey. Whereas the worst part is standing around doing nothing for hours at a time. I can’t say I learned a whole lot besides confidence in dealing with inadequate requests and how to tell people no, and teach them what’s right or wrong about what they’re asking. Being able to inform people is a big part so common sense is necessary. Overall this job was an easy and fun job for what it was, but the cons out weigh the good, which was mostly the cool people that worked there and the benefits. I would recommend anywhere else in the casino if you’d like to grow in the company or your résumé. The cashiers cage is very boring and cliquey and not a fun place to work. The casino itself is great and there’s tons of room for improvement in other departments.

This is a high pace job and it starts from the moment you walk in the door. I normally come in 15 to 30 minutes early just to catch up on emails prior to starting my shift. A lot of the people that work here do not know anything about computers so having to explain things can be a challenge at times. The two offices in the facility are almost a quarter mile apart and this is all under one roof so you get a LOT of walking in a day. I have walked over 7 miles in a day easy. Remoting in to fix some things can not be done not to mention my boss would rather we go to the pc rather than remoting in (i find it a waist of time but he is the boss) which adds to the walking. But gives us some face time with our end users. This facility is huge, and there is more to a casino network than any network I have ever encountered and coming from the US army before this, that says a lot. So the learning curve for this kind of system is extreme.  But just like a lot of places unlocking an account of one type or another is every other problem. We have over 1,400 employees and have had well over 300 hotel rooms and thousands of slot machines not to include the card table games so having 10,000 guests can be a lot to deal with at times. Prioritizing is a must here. But the best part of it all is the people. Yes some i could live with out, but for the most part most of them are great.

My experience working out Downstream was nothing far from great. The best job I have ever had. Definitely hard to get used to the rules at first, but once you do; you could do this job in your sleep. The graves shift supervisor is very helpful and honestly just a great down to earth boss. He also has an incomparable sense of humor! I definitely recommend if you are joining the bank, start on graves and you won’t regret it. The people I worked with made this job a million times better as well. All such amazing people and easy to get along with. The environment is fun, & everyone has an impeccable sense of humor. Overall the duties of the job included accounting for all money coming in and out of the casino floor, using computers, cash handling (obviously), counting chips, customer service, normal cashier duties, etc. If you are worried that you aren’t good at math, I was too… there are plenty of resources to help you, and you will get plenty of training! The job is very hands-on, but also very enjoyable. You have to be precise in your works, and honest. Finally, 10/10 definitely recommend this job! Great benefits! Great pay! Generally just a great job! 

My co-workers and bosses were awesome to work with. The customers who came to the casino loved talking and saying thank you when we came around to clean or get something for them. On the casino floor I would clean the machines and chairs, I would pick up trash or a mess as well as vacuum. When in the restrooms I was in there throughout the whole shift and clean from top to bottom. Would help a customer who needed something as well as talk when they want to talk or with my manager who would come and help in her free time. Once a month we would deep clean the restaurants. Some days my job would be in the back of the house cleaning; hallways, rugs, some offices, as well as restrooms that co-workers use/personal restrooms in offices. I loved working here and took extra days whenever they had an opening on my shift not for extra money just cause I loved my job. Only reason I had to leave was cause I was having gallbladder problems which was making me sick making it hard to work.

Working in a casino, one becomes a little jaded about the lack of morality and ethics behind what goes on and this employer is no different. The upper management has a tendency to engage in relations with the cocktail waitresses and will transfer/promote them in return. One of the tribal board members was asked to step-down as his involvement with a young lady who worked for the beverage department was telling everyone of their relationship. Job security is also an issue, as those who are tribal members can say or do anything with little consequence, whereas there are numerous cases of tribal members simply complaining about other staff members who were non-tribal and they were terminated. If you want to be treated as a nonessential employee and have to tip-toe around management this is the place for you, otherwise I strongly recommend avoiding this employer.

Ever since the general election this place has turned into a place that you worry hourly about job security.  Everyone is visibly worried about whether they will have a job at the end of the day.  The GM has ordered in How to manage a casino.  Yes i would say he is not qualified to do the job at this rate.  Then the CFO orders in finance for dummies.  At this point there are too many people who have been placed into positions they are not qualified for.   I would not recommend working here at this point. They do not care about their employees any longer not even members of their own tribe.  It is a very sad thing to see what they have done.   

I worked at Downstream when they first opened for 3 years I quit and went back in December 2020  the people is upper management are not qualified for their position but of course they have nothing to worry about so much has changed up there with people when I went back to work up there it was the same position as before the pay sucks I was a supervisor and when I hired people they was  making just as much as I did and they were new hires the casino DOES NOT KNOW how to take care of their employees the upper management in some departments allow their managers and supervisors talk to their employees like dogs and they don't do anything about it overall I think they need a entirely new management from some directors and managers and supervisors I would not go back there


Down Stream Casino Resort  a decent place to work, it was productive and fun in short time slots. Our P.B.X.  Dept. could not get away from the phones for any length of time or to go to many resort employee functions due to that.  Co workers were great. Management - feel some needed more training in a certain areas. Hardest part of job-  getting a bad call that ended up someone threating your life due to caller couldn't get what wanted....was not possible, also working  most of the holidays. Most enjoyable part of job- co workers, my P.B.X. job itself, and benefits provided through Company but that is changing first of the new year in a lot of ways.

What is the best part of working at the company?
The people who you work with at Downstream are some of the best people around.

What is the most stressful part about working at the company?
The administration has unrealistic ideas, and the GM has hired all his buddies who are clueless 

What is the work environment and culture like at the company?
High stress work environment, there used to be a culture until the new GM came in, now it’s just striking his little man ego

What is a typical day like for you at the company?
Phone starts ringing at 6 am, stops about 11pm, but they don’t want you counting any hours except when you’re in the building, but want you to answer the phone 24/7

When you watch millions of dollars go in and out of the casino on a weekly basis and you get paid a lousy $10/hr it doesn't really give you much in the way of appreciation for the job.
The work was easy as an LPO, but it did get boring.  Lastly, the daycare is a joke or at least it was when I worked there. Its why I got fired, I didn't like the LACK of supervision in my infants room when toddlers were brought in and literally started stepping on babies biting them and throwing toys at them.  Its all been recorded and they have to save it for like 7 years or so, but when you bring it up to the daycare supervisor its job intimidation and they do nothing about it.

Top Job Titles	Average Salary
Security officer 6 salaries reported	$13.00 per hour
Staff accountant 4 salaries reported	$41,500 per year
Facilities technician 2 salaries reported	$15.00 per hour
Accounts payable clerk 1 salary reported	$22.00 per hour
Store clerk 2 salaries reported	$10.50 per hour

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