optical manager

office manager

laboratory technician

shift manager

construction laboratory technician

Dr. Tavel

seems good during training, company claims to care about work life balance and the advancement of your career, has 2 weeks of training before you even start working in the location you’re hired for but it is not hands on. once you get into your role, you’re thrown in with very little help because the offices are so under staffed there’s no one to finish training you. you’re expected to make no errors. office management is amazing, but they are also overworked with way too many tasks to accomplish. upper management is out of touch with what goes on day to day in the office. the job doesn’t pay enough for the responsibilities put on you. you’re asked to do multiple things outside of your job description. the company claims to not care about the money they bring in and only care about helping people be able to see, but only pushes the sales aspect of the job. they do not certify you, so you aren’t even getting properly compensated for the work that you are doing. there is no set guidelines to follow because they change them to what will work in their favor at that time. you will hardly ever get to leave work on time, sometimes staying hours over. but you are expected to be there on time and if you do need to take a sick day they force you to use PTO. they require you to take an hour lunch so most of the time you are scheduled for 9-10 hours a day. they do not want you to go into overtime but almost every week I had 5 hours of it. every  person I worked with was burnt out. this job leaves very little time for personal life. would not recommend, especially if you have kids

Very poor and unprofessional management. If you enjoy teaching yourself brand new things at your new job that normally the mgr. Would teach you and practice with you, then that's a plus! Unless you already know all the basics, terminology of optometry, then you should have no problems sitting at your desk your first few weeks reading the training modules for hours and taking quizzes.  But...if you have a question about one of the trainings, be prepared to be humiliated bc the mgr 
never has time to sit with you and explain something, instead you should already know it all!? newly hired store mgr. would be rude to or act very unpleasant  with customers,especially  when the customer  was upset.  If you cannot pick up on learning computer programs, pre testing machines, etc, after being shown 1-2 times your first day, be prepared to have the mgr. Talk down to you  or get very irritated  if she has to show you more than a few times.Every employee (total of3-4)acts like they hate their job.  This is not a fun,positive, friendly place to work.  If being cursed at or talked down to by your mgr. Doesnt bother you, then this may be the place for you!!

In the past I gave Dr. Tavel employment 5 stars, but now it's hard to justify 3.  Corporate is very good at pretending that they care about individual employees and each office, but all they're really concerned about at the end of the day is upselling patients and getting as many exams done as possible, even if it means a decrease in meaningful connections and the staff's mental wellbeing. Management is too busy focusing on dress code infractions  and how often someone has to call in (even when it's reasonable) to notice that stupid mistakes are made because the staff are overwhelmed with work and people are getting overtime every week because offices are understaffed and closers have to stay late nightly to shutdown the office. Instead of helping the offices, regional/territory managers just come in to critique everything from the way orders are dispensed to the color of your shoes. Every company announcement is one step forward and two steps back.

Upper management could care less if your struggling with training they just want you to get through as fast as possible and then expect you to know everything within the first few weeks of working for the company and not make any mistakes. They good employees to unrealistic expectations while at work and being short staffed. Expect to do multiple duties at once such as but not limited to answer the phone and talk to your patient all while trying to order glasses or contacts
for them and greet other people and have various tasks throughout the day. There is a lot of “he said she said” and not many rules and regulations are clear as they like to “twist” their polices often it seems like, they’ll tell you one thing and then turn around and tell you it was wrong and that you shouldn’t have done it had specific task that way. Very much not an organized company at all.

The job is a great job, although low paying. The manager at this location has been with the company for years so it is likely nothing will ever be done to her. She was verbally, emotionally, and almost physically abusive. Higher management did nothing to stop this. The company offers commission, however if so ethnic isn’t covered on the persons insurance you’ll be deducted. Your commission generally ended with you owing the company because the manager here takes all of the insurance cases and let’s you do Medicaid. Medicaid changes constantly with people so often they’d come in and get glasses and then be denied at a later date. I can’t tell you how many pairs I paid for out of pocket.

Paid very little for the amount of work you’re expected/clientele you deal with on a day to day.  Upper management has no respect for the people in the office and what they do. They constantly make you look stupid in front of customers by telling customers the opposite of what you tell them regardless of what you told them WAS policy. Shifts do not make sense if short staffed. Constantly stressed because everything is told to be a fireable offense. If you breathe wrong, you may get fired. 
You also get written up/talked to for the smallest of things 

Management expects you to never complain but will ask you to work in unsafe conditions. They will punish you if a theft occurs in your location. Most days they will expect you to work late if a customer comes in and wants to shop 1 minute before close. They will ask you to work alone and extended hours if others call out and they will use it against you for promotions at a later time if you refuse.

Plenty of room for advancement at this job. Management is great-everyone is very willing to help each other with any task at hand. Working in a small office setting can be challenging, but I have become lucky enough to have co-workers that are easy to work with. Depending on which office you work at, it can be very fast paced. It is very important to have exemplary customer service skills at this job. I started in this company not knowing anything about the profession, and was able to move up in the short amount of time I've been there.

Our location went through a total of 4 managers and assistants in the year and a half I worked for the company.  Instead of promoting from within the company upper management kept hiring candidates they required the staff to train. Which as you can guess didn’t end well. A poorly run store definitely adds way more stress than what this job was worth. The doctors were amazing and my coworkers at the time were pretty great but other than that I have nothing good to say. 

The teamwork is outstanding. Employees doing what they can to see that everyone in our communities have the opportunity for corrected vision. The work life balance is great. Training is provided and in depth to allow for growth, and the training material is available at anytime for reference. Overall would highly recommend working here if you enjoy smiling and providing vision services to your community.

Top Job Titles	Average Salary
Optical manager 22 salaries reported	$61,568 per year
Office manager 43 salaries reported	$20.69 per hour
Laboratory technician 7 salaries reported	$18.86 per hour
Shift manager 6 salaries reported	$67,500 per year
Construction laboratory technician 2 salaries reported	$23.00 per hour

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