physical therapist

physical therapist assistant

office coordinator

patient care coordinator

speech language pathologist

Drayer Physical Therapy

Compensation is well below state and national average. Raises are poor and do not keep up with cost of living. Loyalty is not rewarded. Upstream doesn't like to post salaries in their job listings here, so I'll do it for them. In PA, you'll start around 70k. Raises are between 1-3.5% per year.

401k plan is worded confusingly. You have to work for the company for 6 years and put in 5% of your salary to get the company's full 2.5% match (national average for company match is between 4%-6%).

At meetings managers will constantly stress maximizing units billed. They often do so under the premise that it is simply a metric for how much "care" our patients our receiving, implying or outright saying that the company does not care about money. Which conveniently plays into their answer when questioned about low compensation: that we are "servants" to our community and we should not be in this industry for the money, and that you should find a different career if you aren't happy about it. Well, serving my community is nice and all, but it doesn't pay my mortgage or daycare bills. And with 6 figures of student loan debt (and no help offered by the company on that front), I'm not really in a position to switch careers. I would be curious if our company's executives hold themselves to the same standard of accepting low pay in the name of servitude, but that information is not publicly available.

Health insurance is bad, they raise the premiums every year, raise the deductible every year, do not raise how much the company puts towards your HSA...ever, and charge you a $100/paycheck penalty if you put your spouse on your plan if they have the option to be insured at their own place of employment. Which successfully dissuades many of my coworkers from using the company's health insurance plan, meaning Upstream can pocket several thousand dollars of your compensation package every year.

1-4 hours each week documenting off the clock.

Quadruple bookings of patients in one hour are not uncommon. My record is 6 in one hour.

My center manager gossips about employees to other employees. I have overheard them complaining about me to one of my coworkers. 

After working through the entirety of COVID, rather than reward us with a bonus, we received "awards" on the company's in-house social media platform. Everyone got the same award and they are nothing more than digital badges on your dashboard.

On the plus side, the patients are nice and the team that they've put together is good. That being said, if there is an employee who is not pulling their weight, there are no repercussions and it becomes everyone else's job to pick up their slack. Fortunately this was only a minority of coworkers.

Every year this company becomes more and more "corporate" and it becomes harder to ignore that profit is valued over patient care and employee wellbeing.

As Supply Manager, I would check clinical stock first thing in the mornings.  From there, I would coordinate with corporate on ordering necessary items for our clinic.

I worked under a Physical Therapist on treating and supervising patients.  I learned anatomy of the human body and many functions through out.

There was an open door policy with the management.  Our center manager was willing to help the employees with any questions or concerns.  The management often looked to promote employees who were willing to go above and beyond.  I myself, was promoted to Supply Manager within three months of hire.  I was very thankful for that opportunity, as it allowed me to have a higher role and more of an outlook to succeed.

My co-workers and I had great work ethic.  We would do our best to make time and help one another with many clinical tasks.  For example, the clinic was always clean and prepared for patient care.  We would do what's right for the patient(s).  

The hardest part of the job was before the clinic expanded.  It got really crowded and congested with the staff and patients.  However, within 8 months of my employment, management made a great decision on expanding the clinic.  Doing so, doubled our clinic.  Overall, patients were thrilled on receiving more attentive care.

The most enjoyable part of the job was seeing patients heel and strengthen through out their therapy treatments.  It was also great for me to have the ability on building strong relationships with the staff and patients.  I plan on continuing my knowledge and building many friendships in my future employment.       

Drayer preaches about how everyone in the company is part of one big family. This couldn't be further from the truth. They do not care about their employees and are more than willing to toss you aside, like a piece of trash.  During my 2 month evaluation, I was told I had some areas in which I needed to improve (who doesn't have areas to improve in after only working a job for two months?) I had a meeting with the clinic manager and my trainer 2 weeks later where they told me I was improving a lot and making good progress. I was then terminated during my 3 month evaluation two weeks later. They strung me along for two weeks and lied right to my face. I also was terminated after working my whole shift (6:00 AM-11:30 AM), which is incredibly disrespectful. If I was really so incompetent at my job, I should not have been left alone to do my job all morning. I was only terminated after my fellow office coordinator had arrived for the day. Drayer took advantage of me on the day I was terminated. My shift should have been covered and I should have been terminated at 6:00 AM when I walked through the door.  Drayer harps on how important is to be kind,  but it is nothing more than a facade.

After working for this company in many different roles and performing several tasks outside of what I was getting paid for in order to better our clinic, it was disappointing to find that all PTAs were getting let go in the height of the pandemic without any warning. But then after a year, we now find out that we were lied to about why they were let go and also that the clinic is hiring PTAs again, but not reaching out to those who were let go - where is the loyalty?! Where is the respect for those who had to scramble to find work or even had to switch careers?! 
Overall, the company is disappointing - even while I was working there, the pay was horrible and unjust with no hopes of making more for staying longer with the company, the culture was trash as they kept two-faced, bad egg employees because they didn’t want to deal with confrontation (instead they actually promoted those people), and lastly they have no loyalty to their hardworking employees who praised the company when, in the end, they didn’t owe the company anything. Sad to see yet another healthcare group who finds their employees expendable. Please save yourself the time and do not apply for this company - it’s not worth it. 

If you’re starting out in a clinic after school it’s a great place to learn the basics. The patients made the experience much more enjoyable! Unfortunately most of the employees keep to themselves and the physical/occupational therapists undermined anyone who’s NOT a DPT/OT. PTAs pretty much behave the same even if there’s an individual with more clinical and educational experience. I was an Athletic Trainer (B.S. Degree) also had 2 years of Chiropractic school plus 2500+ clinical hours under my belt and was considered only to be capable of being a physical therapy “aide”. If I wanted anymore job growth I would have to go back to school. I thought the animosity between AT’s, PT’s and OT’s was not true, but that’s clearly not the case at Drayer since PT’s/OT’s are apparently more important than any other profession even though their methods have not been updated in decades. All employees are also over worked and extremely underpaid. The benefits are the worst I’ve had at any facility. It’s unfortunate because I’ve had some good experiences with Drayer in the past but my more recent experiences over the last few years have been poor.

I worked for the company in an off site capacity. So as far as information be distributed to me properly like an on site employee it did not occur and when it did it was done at the last minute normally. They also do not have a posting for new positions. If a new position in the company was created they would not post it and allow employees to apply for those positions. They would just appoint certain people to those positions. Also the management part of the company was not run well either. Their people in management where I was employed were expected to do way more than their job should have been. I also had a PTA as a clinical director that had not been out of school very long. I am one who holds a master's degree and I had to answer to someone with and associates degree and so did the PT's who held doctorate degrees.  The last straw was after I left and was trying to make sure of my PTO, my insurance, and other things when I talked to the Head of Human resources she chuckled at me on the phone.  That last issue was the reason for this post. The pay maybe for PT's are good but from what I've seen especially for ATC's is poor. They never tell you about raises. They do not occur, they give you what they call a bonus and after it is said and done the bonus didn't amount to much.

Drayer Physical Therapy would like you to believe that they provide services for their patients for free (they are selective in who they choose to provide this free care). Once you are employed, be prepared to be overworked and underpaid! This is a very SHADY company. Don''t look for any raises and don't expect them to match your 401K plan!!!! They don't tell you this but they DO NOT GIVE RAISES AND THEY DO NOT MATCH YOUR 401K PLAN!! For every employee who chooses to leave the company, also be prepared to pick up their workload! This will happen and again, you will not be given a raise. While the atmosphere can sometimes be positive, for the MOST part, it is truly a negative work environment. There are people who have been with Drayer for over 5 years and STILL have not been given a raise. Why those people choose to stay is beyond me. Drayer needs to put more focus on what the employees provide for their company and stop SELFISHLY focusing on how much money they can put in the pockets of management. Don't recommend this job unless you are comfortable with being in a company that will force you to take a second job just to get by!

•  Facilitated outpatient physical therapy care for various age groups diagnosed with musculoskeletal, neurological, vascular, and cardiac conditions
•  Implemented patient treatment plans to meet predetermined goals derived from the interpretation of the physical therapist’s assessments of patients 
•  Effectively developed professional relationships with patients, and patients’ family members, by utilizing excellent communication and interpersonal skills 
•  Instructed patients in the safe and effective use of pulleys, free weights, weight machines, and other equipment
•  Skilled in assisting patients on muscle re-education; gait, ADL, and functional training
•  Experienced in therapeutic massage and physical agent application, including ultrasound machines, electrical stimulation, and thermal modalities
•  Complied with appropriate laws and regulations in the accurate  and timely completion of patient SOAP note documentation and associated medical billing
•  Exposure to sports rehabilitation, edema control, whirlpool, hydrotherapy, and fluidotherapy

I worked there for 6 months, worked all holidays including 4th of July, was not allowed to take any vacation days because we were short on staff.  The hours are long.  I worked 10am - 7:30 pm, M-F. Thankfully did not work weekends because they are open on Saturday too.  I worked the Front Desk.  I love the patients and it was a nice environment, but they expected way too much. Did everything from answering the phones, taking payments, verifying insurance, determining payment plans, and after a long day - there were 3 reports we had to run which no one looked at.  At 7 pm, I just wanted to go home, but still had reports to run that could not be started until the last patient was seen.  My coworkers were nice but not the place if you have kids or are a single parent.  My daughter never saw me.  Missed her chorus concert at 6pm - no one to cover me.  Missed out on 6 months of being a parent.  

If you want to work your behind off with a smile on your face (no negative attitudes or they will fire you), then this is your place.

I really learned a lot at Drayer, and I did have a great team of physical therapists, techs, and office coordinators that all worked well together. All in all it was a great work environment at the location I worked at. The best part was seeing patients get better and achieve their goals in therapy. However, upper level management was terrible, no direction or goals to become a better company. There was also no job advancement for anyone except physical therapists and already corporate employees. Front office coordinators and technicians never get opportunities to grow their career and never get raises, even though there are expectations on these two positions to be taking on more responsibility. The base pay for those positions is no way a livable wage. Those positions may be better suited for college students or a person looking for a job to just get them by. It’s unfortunate because I truly believe this company could be better if they allowed all employees to advance, and achieve actual success. That way they’d actually keep good employees. Those positions are basically a revolving door.

Top Job Titles	Average Salary
Physical therapist 166 salaries reported	$84,825 per year
Physical therapist assistant 42 salaries reported	$28.94 per hour
Office coordinator 3 salaries reported	$14.33 per hour
Patient care coordinator 2 salaries reported	$17.25 per hour
Speech language pathologist 1 salary reported	$41.50 per hour

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