construction manager

intern

purchasing agent

online consultant

escrow officer

Dream Finders Homes

MHI has made 0 (zero!!!) changes to their day-to-day schedule since Covid-19 hit. One of our employees in our office actually has contracted Covid-19, and nothing has been done. They've been asked to quarantine for 10 days-- Not 10 days after a negative test or after showing no symptoms, just 10 days. The employee will return still feeling sick and contagious. No precautions were taken, save for an A/B day schedule that was implemented to limit the amount of employees in the office (but this was given as an "option"-- Not mandatory.), however not all employees stuck to this and all employees are back in office again. No sanitization, no masks required... Nothing. Masks *are* supposedly required, but not enforced by management. Feel worried or sick? Sucks, you have to stay home without pay unless you'd like to use all your sick time (which is nonexistent). 

Not only does MHI forego any compassion for their employee's health, but they overwork and underpay their office staff. Project Coordinators get paid much less than our competitors and do 3x the work required by other companies. I'm not saying this to be spiteful or because I was fired or wronged-- I *still* work here. I want to warn the public of this place, because they WILL lie to you and tell you that there is growth to be had, that they're doing this and that to keep employees safe, and that you will get raises and promotions and yada yada. Nope! They've dangled the hope of a promotion for this one poor employee for months with no end in sight. However, in lieu of a promotion and raise, they've increased the employee's array of responsibilities to fit the bill of the fabled promotion... Interesting. 

You will be expected to respond to emails and work outside of your normal working hours. You will be guilt-tripped into doing this by fellow employees and made to feel that if you get sick or need even just a day off, the whole place will just lose it and fall apart. The office survives off of every one doing 5 million things at once so if one person is out, then at least 5 million things don't get done and everything is on fire. 

On to the perks! 
Well, there's tons of coffee and snacks, and all the free soda you could imagine. You could scream out loud and storm out one day and STILL come back the next morning with zero repercussions, so if you like to have outbursts and have a thing for soul-eating drama, this is your type of place! 

(I am too scared to even put my actual position in the title of this post because of retaliation from other employees or HR!)

Stress filled experience from start to finish! Extremely high turnover rate! When I interviewed I was misled as I asked this questions and was told only about the long term employees. Turns out the sales staff retention is deplorable. Appears to be around 20 gone in the past year. Our training was in Houston and out of our group there's only a couple of them still working for this company, and one of them is looking for another job. We all agree it's a poorly run company, and feel we were misled. Many of us were handed the keys prior to training and all but told good luck.  You can have a partner who does not want you brought onboard and will attempt to derail all of your possible contracts. When you try to talk to your SM or PM they will simply say no one wants a partner and do nothing about the person trying to sabotage your deals. 
Come Friday around 2pm it's a ghost town (managers disappear) and you better hope you do not need a question answered for buyers to go to contract. Because you will be waiting until Monday for a response. Morale is horrible lots of disgruntled angry sales counselors at the meetings. Sales counselors who've been with company will express their unhappiness and cannot wait to flee the first chance they get. I heard one guy say "oh my goodness I don't want to sell this dirt build because that means I am stuck here another 11 months." They tell the buyers it's 7 months to build a home and then use stall tactics because they don't have the ability to accomplish this in that time period. Built around you is their motto and it's a nightmare, custom homes being built wrong on a daily basis. Not to mention the outrageous prices. Unhappy buyers, unhappy employees, just a complete nightmare situation. Just for fun you'll be forced to drive to the corporate office to pick up toilette paper, paper towels, etc. They will only give you enough for one week at best. So, you either bring your own or make that trip. I suppose they don't trust anyone they hire. Everything's on film and they won't provide many supplies, no shredder either to dispose of confidential documents. They do not care if you're a rogue sales counselor, or if you steal your partners client's just sell sell sell. So many unhappy buyers bust out of their contracts. Just an unbelievable stress filled experience. AVOID AVOID AVOID there are other builders with much better management, and the ability to execute their contracts in an appropriate  professional, and timely manner.

Work from 9am to 6pm or 10am to 7pm. Expect to put in about an extra 3 to 4 hours EVERY day...you will will RARELY make it for meal time with your family and will RARELY see them on weekends. You will make a ton of money here if the community you are assigned to has specs right away that are at least more than halfway done...then you should take the commission option. If you go with the salary option...its like $600/ 2 times a month plus 1/4 of a percent commission...crazy..when I started the salary option was $1050 every 2 weeks and 1% commission. This builder was top 26 according to Builder magazine in 2013...look now, they are down to #33.....a great builder but a bad business model---sales staff have 70% of time take managing back log and custom builds and making sure construction finishes on time and not sloppy and if you're lucky you'll get 30% of your time to sell something. Very little time given to sell once you create your pipeline. Missed quota or a *******no recommend******** on the buyer survey gets you the boot. You WILL miss your quota even if you are a top seller and sell 25 homes right out the door...here's why, you WILL manage all those buyers who demand more time that you can give, you must market your product, attend realtor functions often....as your pipeline begins going to closings you will literally drown withOUT an assistant...there is no forgiveness on missing quota even if you have 2, 3, 4, or 7 closings in 1 month. Even if it's your first time to manage that many closings....please plan on pooing golden bricks. Don't request sick time....don't get sick. but you'll get a ton of sick hours, try not to use them.....have fun in Houston at the 1 week training where they give you a crash course in the overview of construction sales...but NO REAL training on their citrix platform.....the only way to succeed is to hire your own assistant out of your pocket or latch on to to the 3 top sellers (some of them have company hired assistants--tell me how that's fair??????) and offer to put their packets together or SOMETHING< in exchange for 30 min a week of self sought out training from them. DO THIS or walk away.

Working with the other construction managers was great, I made many life long friends that I still communicate with regurarly. The project managers with this company are the primary problem. Their only concern is lining their pockets with bonuses. They WILL do everything possible to make sure the construction managers' bonuses are cut to increase their own. They are micro managers that basically tell you to hire illegal alien contractors to ensure the lowest contractor payroll. You are expected to work as many hours as they can get out of you. They call you in the evenings at home, on the weekends, even while you are own vacation. These "project managers" make the construction managers not want to do their best job. The end result; "Do you want to work for a company that treats you like this, turns out a cheap product that is over priced and riddled with warranty service to get it right, and have your name tied to this type of organization?" A typical day started at 7 am and went until 7 pm, plus Saturdays, and doing payroll on Sundays. The hardest part of the job is seriously not walking out, and showing up everyday, knowing you'll never move up.

My experience with this company was mixed. While there were some positive aspects such as strong market presence and driven leadership, I ultimately found that the organization struggled with consistency in its core values when faced with challenging situations that could impact profit margins. At times, decisions appeared to prioritize short-term financial outcomes over long-term integrity and transparency, which created ethical concerns for me as a professional who values honest and principled business practices.

There were instances where communications to customers felt misleading or overly polished in ways that did not fully align with the reality of the situation. This made it difficult to maintain confidence in the messaging being delivered and placed employees in uncomfortable positions when trying to uphold genuine relationships with clients.

The team environment included talented individuals and strong potential, but internal alignment around ethics, accountability, and truthful communication is missing. 

I was honestly very much looking forward to my job working for this company. I had all of the skills and experience coming in to the position to be successful and thankfully so because the "director" who was my direct supervisor had no experience in the job role. To say I was overworked was an understatement. Turnover here is high and by the time I had my first day 2 of the other internet sales had already quit. That should have been a sign to me, but shortly I figured out why. Not only was I responsible for all of Houston, I was expected to answer the phone 7 days a week, essentially with no off day for a month. I tried in the most PC ways to let my supervisor know I was being overworked, but it was always met with assurance that one day I'd get help. In retrospect a year later, that supervisor did me the biggest favor. I was able to take my skills and talent happily to another builder where I'm flourishing. 

The homes are well designed and energy efficient, and the product itself is something to be proud of. However, sales expectations were unrealistic given the current housing market conditions, and there was little acknowledgment of external factors impacting traffic and lead generation. 

Communication and support from upper management were inconsistent at best, and field sales were left to handle operational and marketing issues without adequate resources or response. The termination process also lacked COBRA compliance, discretion and professionalism.

While some team members were supportive and collaborative, the overall culture prioritized numbers over people, which made it difficult to feel valued or supported. This company could benefit greatly from stronger leadership communication, responsiveness, transparency and a more balanced, human approach to sales management.

On the plus side I learned a great deal unfortunately much of it was as a result of poor or no management direction.

We're moving offices..  Make it work.  Find out the cabling had been subbed out, I had not been consulted.  No one had shared planned head count growth, making it impossible to even remotely generate valid budget numbers for equipment, no standardization with any hardware, user setup, security profiling / compartmentalization, no maintenance or housekeeping in internal systems.  

No budget plans for server / infrastructure upgrades, we're essentially held hostage by a rogue niche ERP provider that saddled the company with crippling fees while offering an awful implementation of cobbled together batch scripts offering no checkpointing, validation, transactional roll forward/back, meaning a good deal of time was spent on manual verifications and babysitting.

Anytime one starts something new, there's bound to be hiccups. DFH was no exception. There are several persons in upper management that have decades of experience, which really helped to get the division launched off the ground. I would have stayed at this company except the limited infrastructure with essentially an upstart meant there was no where to advance upward from my position save an individual leaving or getting promoted. If the right position/ opportunity came along, I'd go back to DFH is a heartbeat. The people are good people and generally nice, but not pushovers. They will LET YOU KNOW if you're missing your mark. They definitely hold high expectations of your work product, but they will reward you for your efforts.

Great Company to work for, the employs are all out-going the CEO's are fantastic and caring. I would recommend anyone to work for this company if you have the experience. 

My Typical day would take calls and make calls to specific subcontractors and Homeowners to schedule appointments for deficiencies that need to be repaired or overlooked by a professional. I've learned if you don't have a system the job won't be easy. You work at your own pace so make sure you always stay caught up because if you don't you will always be behind.

The hardest part of the job is staying on focused on one task, there are a million of things you have to do throughout your day and if you get caught up with an employee, customer or adviser than you will get behind.

I enjoyed the culture and the other employees. Everyone was so positive and driven to succeed. They would always give you the right reasons and advise on what to do.

Top Job Titles	Average Salary
Construction manager 70 salaries reported	$77,971 per year
Intern 11 salaries reported	$20.00 per hour
Purchasing agent 16 salaries reported	$68,906 per year
Online consultant 24 salaries reported	$41,750 per year
Escrow officer 17 salaries reported	$80,971 per year

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