key team leader

team coordinator

team member

cashier

accounts payable clerk

Dunhams Sports

Most of my days were mainly spent working up at the cash registers. But I also spent time putting out apparel and filling shelves. On Wednesdays I would go in early during open shifts and help unload boxes out of the trucks in the warehouse and get them ready to be put out on the floor.

From working at Dunham's Sports I have learned how to work with my co-workers as a team. I learned new skills, like what takes to make an isle of items flow well together to catch buyers eyes but also make it easier to find things. I also learned how much time and hard work it takes to go through starting a new business and opening a place.

Although there were some rough patches working there with management, all-in-all I'd have to say the management at Dunham's was really good to work with. They were all really nice and right there helping you when you need it or had questions, They were out on the floor themselves getting to know and help costumers. Also they helped out as much as possible with work hours.

I mainly didn't really get to full meet everyone that worked at Dunham's mainly because I worked the Closing shift and was stuck up in front of the store, I still enjoyed my co-workers. They were all a hard working team and did whatever it took to make the store work. Although at times seemed like we had so much to do and nothing was getting done, we all still stuck together to meet the dead-lines and get stuff done when it need to be done by.

The hardest part of my job was managing my hours with school. At times I felt like I had to much on my hands with work that I wasn't fully focusing on school. But after talking to my manager we were able to figure out hours and make things a lot easier. Also when I first started their we were just opening the store so I was working about 70 hours a week, But I stuck at it and did what I had to do.

Then the thing I enjoyed the most about working at Dunham's was the discounts I got especially doing holidays. Also I enjoyed the after store hours dinners the managers would throw for us after long busy holidays.

Monitored team progress along with other managers and enforced  deadlines throughout staff. 
Worked with employees to accommodate their needs and took interest in their long-term goals within the company. 
Variously traveled to other store to help in their store set-ups, inventory, and remodeling as needed.
Opened our new store location in a 60,000 square foot building. Contributed to merchandising ideas at team sale meetings and assisted in recruiting and training new staff to accommodate our new location. Assisted in the hiring and training of 40 new employees. 
Stocked and restocked inventory when shipments were received. Maintained accurate stock records and schedules. 
Oversaw special orders and after-hours, urgent shipping jobs. Unloaded, picked, staged and loaded products for shipping. 
Banded, wrapped, packaged and cleaned equipment. Conducted monthly, quarterly and yearly inventories of warehouse stock. 
Oversaw warehousing and storage practices and housekeeping. Received incoming shipments and reviewed contents against purchase order for accuracy. Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport. Worked at a rapid pace to meet tight deadlines. 
Removed pallets and cleared damaged items to load freight. 
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Trained staff to deliver outstanding customer service. Analyzed marketing information and translated it into strategic plans. 
Worked closely with employees to insure that all firearms be transfered according to company set guidelines. Audited federal documents pertaining to the transfer of firearms. 
Nightly removed cash from registers. Delegated bank deposits by counting down cash tills and store safe according to company standards. Transported bank deposits safely to bank. 
Successfully opened and closed the store when necessary.

The company itself is generally pretty open about most things, pretty laid back, it doesn't hold unreasonable standards (majority of the time).
Management is laid back, and is understanding in the event that some tasks can't be completed due to having to assist customers during busy days.
Most days are pretty standard, come in, do what you need to do, assist customers, sell firearms, run register, grab shoes from the back etc.
Sometimes other locations in the chain require assistance of their own and thus you may be sent to said locations for a short time, or maybe even your own location may deal with that exact situation, sometimes, as is in retail, people leave, sometimes seemingly in groups even if it's not intentional, leaving you and anyone still there to deal with it until a new group of experienced employees comes in.
Call offs like any business are a pain to deal with so I can't fault anyone/anything on that.
As for the hardest part of the job, I wouldn't know what to say, rude and belligerent customers are a problem, but most can be handled without anyone needing to get involved.
Nothing else is really difficult, not on paper anyway.
Now for the enjoyable part of the job? I enjoy 99% of it, I like selling firearms, I like helping people in shoes,I like helping people elsewhere in the store, I like doing register.
For the 1%, it boils down to the DC (Distribution Center) people... They send skids (pallets) that aren't packed properly, thus causing them to fall, or be unstable on the trucks when we get them, which is an obvious safety hazard, and on top of that, I've been in numerous stores where they just don't understand that some stores don't have enough space to receive the new product (Partly on account of staffing issues, not being able to put said product to the floor in time, partly because there's often no room to put it out anyway).

I did learn to multi task here, was a manager and we never had enough payroll. You get used to doing the job of 5 to 6 employees a day. You're unloading trucks, doing paperwork, getting deposits together, managing your 1 employee on the cash register, getting calls, selling exercise and guns, stocking the floor, making floor moves (more than i have ever made anywhere else), sensoring everything, doing markdowns, vendor returns, stock balances. Just not enough time in the day and you get burnt out working at the level and pace that is required daily to meet unrealistic demands of upper management and the company. In addition you will be usede in other stores through out the district, even stores that are not in your district to help with resets, major moves, inventory and new store openings at least once a month. You receive nothing extra for this other than mileage which is well below industry averages. You actually go in the hole travelling for them as you receive no expense check prior to travelling being required to use your own mony for gas and your food expenses. I travelled more than 7 hours away a couple of times for them to open a new store and the company reimburses you 1 meal up to $15 dollars a day, plus mileage. The company works you, if your salaried like I was, prefering to use all salaried people, due to no over time, 15-18 hours a day, breaking for 1 lunch which they do not pay for. You feel like you're being taken advantage of, which you are. Plus you could never retire from here as the company match into employee 401k's is a maximum of $100 dollars a year.Poor training, actually you receive no training to perform your job.

This is the kind of job I hated getting up in the morning for. Standard retail environment with management that can't make a decision and stick to it; constantly providing conflicting direction and micromanaging. 

One assistant manager, in particular, liked to throw their weight around and act like they were top dog when the general manager wasn't in. Our General Manager had very clear favorites. Several times, I received empty, implied threats of cutting my hours from multiple managers because I was not meeting a fairly high quota for the company's terrible marketing and loyalty program. Meanwhile, I was being scheduled for 38 hours one week and 30 hours the next in order to give me as many hours as they could without giving me full-time benefits.

There was no upward mobility in my store. Minimum wage is what I started at and a pay raise was never discussed with me. A coworker was explicitly told they were being fast-tracked to become a keyholder and, last I heard, they had no idea when that promotion would come. This was after the same coworker was moved to a department coordinator position which has no corporate recognition or pay raise associated with it.

A few employees also reveled in talking trash about their coworkers. Multiple times, I overheard our General Manager and an employee venting about a new hire's slowness to adapt to the job. I continued to hear conversations like these even after directly confronting management about it.

I understand that Dunham's is a national chain, so my opinions here may not be indicative of the franchise at large. However, it does reflect on the poor work environment present at the store I worked at.

Dunham's is a good place for college kids looking for some money. That's about it. Unless you're the store manager or beyond, there is little hope of job/career advancement. The pay overall isn't very good. Making above minimum wage as a sales associate is almost unheard of. Most of the supervisors (key-leaders) hardly make any more than what the sales associates do. Many of the stores are under-staffed because corporate is too cheap to spend the money and staff their stores properly. As a result, the assistant managers and key-leaders are often running around doing stuff that the sales associates should be doing. They also don't like to schedule any associates for more than 40 hours per week because they don't want to pay overtime. In fact a couple years ago, one of my co-workers was forced to clock-out in the middle of a shift because he was about to exceed 40 hours.  What a joke. As far as training, there really isn't any. You learn mostly just through your mistakes. On my first day, I was thrown into a bee's nest ringing up customers on a busy afternoon with no experience on how to work the registers at all. Out of everything, what irritates me the most is the fact that hardly anyone is held accountable. Good associates who have been around for a while and go above and beyond are not paid any more or treated differently than associates who hardly do their job and call-off 5 times a month. It's really insulting.

I've been here a very long time the G.M. Is very lazy, perverted, and doesn't like Confrontation. Wont even  Discipline anyone unless it effects him getting yelled at directly. He is also very unproductive. Theres another manger who's been here since opening who gets her kids to come in and work for her (under age kids that have no business here and do not work for this company!!!) And she doesn't do anything productive through out her days and calls in all the time or makes her own schedule. On top of that she always want to talk about her own personal drama or start some between Associates and makes customers so angry they leave. So she doesn't have to deal with them. She bearly leaves the office and has even stolen money but  seems to b caught red handed but is still here and still a manager even after,There seems to be nothing that can be done to confront these 2 and even a D.M. has gotten involved to no avail. This company either doesn't care or doesnt want to deal with them so they are still here. Myself another manager and the assistant are the only reason customers continue to come back. But we are out asap. We can no longer handle the 1 manger and the G.M. for any amount of time longer. I do not and will not recommend this place until these people are out and this store otherwise this could be a great place to work! if not for them!!

I worked there for 3½ years. Constantly told how good of an employee I am and how I'm such a valuable member of the team. Yet I only got paid $2.50/hr more when I left than when I started. Raises are very unacceptable. PTO package is unacceptable. They have flex hours which is kinda cool, but if you are an early bird like me, it's more trouble than it's worth. They lock up the office at the end of the day and you need a security code if you are the first one in the following day. I asked for one and since I, for my entire time there, was very consistently one of the first people there in the morning, I would get one. But nope. That makes too much sense for them I guess. Just try not to work here. It felt like they actively went out of their way at times to ensure my unhappiness. Not to mention the job is fully in office, but I literally just sat in front of a computer all day. In the 3½ years I was there, there wasn't a single day or task or anything I had to do where I thought "I needed to be in the office for this." It's just so they can keep their grubby little eyes on you and make sure you aren't enjoying your job.

Not to mention that when I got a new offer for a different job, I gave them a chance to counter, and then they accepted my resignation immediately, and I didn't even get to put in a two weeks notice. I would have expected a little more grace from them given how long I was there, but they decided to be very childish.

I arrive at work and unlock the facility. I prepare daily deposits, change orders, and transaport the deposits/change orders to the bank.  I prepare the cash floats for the cashiers when they arrive for their scheduled shifts. I set up the stores tasks for each employee that need to be accomplished throughout the day. I open the gun doors and prepare the area for customer interactions. I complete stock transfers to other store location which includes locating all of the merchandise, scanning it into the system under the appropiate store location, boxing it up, printing out invoices, and shipping them.  I assist customers with any and all of their questions regarding merchadise.  I also ring the customers up when the cashiers become very busy to avoid long wait periods. I process all of the shipments and merchadise the items throughout store. I complete a daily handgun count and reconcile it in the log book. I complete proce changes. I count the daily deposits and the safe as well as make sure that every cabinet is locked. I clean the store and bathrooms and complete the store recovery process. I print the closing reports and lock up the facility.

I have worked at several different Dunham's stores, and they all seem to run the same way.  They will do the bare minimum required in order to make a dollar.  They'll schedule the least amount of people so that everyone's running around like a chicken with its head cut off and not able to help all customers in the store.  If things are broken, but still usable, there is no need to fix them.  We had janky things - broken locks, torn extension cords (a safety issue), broken fitting rooms, etc. They don't hire people who know their department - they just hire who fits the payroll, and do not allow for training hours.  It's kind of a "learn as you go" job, and you'll only know how to do it right after you do it wrong first. No one is held accountable for their inaction or lack of work ethic - in short, some people are allowed to get away with not doing their job and others are not, and have to work twice as hard.  The employee discount does not work on sale items, and customers receive coupons for the same percent discount that employees get - so you really don't even need to work there to get the same discount.  Also, plan to get several, "Are you the only person working right now?"s from customers because the staff likes to disappear.

Top Job Titles	Average Salary
Key team leader 11 salaries reported	$16.82 per hour
Team coordinator 10 salaries reported	$15.77 per hour
Team member 3 salaries reported	$13.28 per hour
Cashier 1 salary reported	$12.50 per hour
Accounts payable clerk 2 salaries reported	$17.00 per hour

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