account manager

business development representative

copywriter

associate director

project manager

Typical day involves fixing aging systems that broke, telling management they broke again and getting an atta-boy for fixing it.   Rarely does anyone want to hear about what needs to be updated, reworked or truly done to fix it permanently.

Management cannot seem to hire people faster than they are leaving.  This puts pressure on the surviving staff which have to take on more load until a replacement can be found and trained up.  Said pressure is then why the next person leaves.   Management cannot seem to understand this cycle, thinks re-arranging the chairs will help.

Culture is at a dead flat zero.  Under the original company (two acquisitions ago) we had a culture that was at the very least engaging, people helped each other and things jut felt better.  Now everything is silos and metrics.  HR has tried forcing culture down throats but it doesn't stick and no-one can figure out why everyone is upset/frustrated/job searching.

Hardest part of the job is finding people who care anymore.

The "spirit of generosity" is big at EAB, which means that you will definitely be expected to take on extra responsibilities at some point with little or no compensation for it. Overtime is discouraged but the workload will only get bigger. They use "perks" like company parties or happy hours to offset low compensation. You'll make a lot of friends though. Very little work/life balance even though that is technically encouraged. If you don't mind sales  and are willing to put in a LOT of leg work out of the gate, and network like crazy with middle-management, you'll move up fast. Most of the people I started with didn't last a year. A few moved up the ladder very quickly. They do put a lot into training though, so you'll feel very prepared for your next position. 

As a Partner Development Representative, the work gets a bit mundane over time. But that is probably true of all entry-level business development roles - cold calling and emailing. Besides that, I love everything about EAB. Incredible and detailed onboarding process, lots of investment in professional development, and at least in my role with my manager, lots of flexibility. Throughout 2020 as various crises took place, management invited people to take the time off they needed, and modeled taking time off for mental health. Management has offered so much support in reaching your commercial goals as well. 

Incredible benefits like healthy life hours and hours for community service - which are genuinely honored and actively encouraged in the company culture

The people on my team were the only redeeming part of my time at EAB- hardworking, supportive, and genuinely committed to the work. Unfortunately, everything else made it difficult to thrive. My workload tripled over time without a raise, promotion, or recognition, even as I picked up responsibilities way above my role.

Leadership was largely unsupportive and uncommunicative, and the systems we used were incredibly outdated—making basic tasks take 10x longer than necessary with no real plan to modernize. The communication culture was chaotic, with an overwhelming volume of emails and meetings that made it nearly impossible to focus on actual work.

Ultimately, it’s not a sustainable environment for growth or well-being.

Coworkers were a joy to work with.  Managers were also very kind, and understanding of personal situations.  Workload could sometimes get out of hand, but the team always felt supportive and aware of your load.  Politics are present in the workplace, and it's no secret which direction the company leadership leans on the political spectrum (pretty far left).  DEI efforts are quite overbearing.  Pay is very underwhelming for the work being done.

The people are wonderful- enjoyable to be around and smart as whips. However, the way the organization is designed prevents good project management. You're dependent on other peoples' deadlines to get anything done BUT projects must get to partners by a certain point- if you're the researcher, the responsibility falls onto you even if you were delayed by someone else. It's frustrating at first but can lead to burnout if not dealt with. 
Leadership is starting to deal with the pervasive burnout, which is wonderful. Hopefully, trends continue.

EAB is a great company to work for. There are numerous resources to support you as you grow in the company. Each member is assigned a someone to assist with day to day needs, questions, and growth opportunities. Management is fairly open, and I feel confident in the work they do. 

There is a good amount of PTO offered, but sometimes it can be difficult to use based on the number of tasks at hand. They also do not pay as well as many companies, but say this is offset by the great benefits.

The changes  that this company have made recently have affected many job roles, making the job more difficult and causing partners to not renew their contracts.  They rollout a new project/data systems without even testing them first. The pay is terrible compared to the rest of the market and the people are extremely cliquey. You can bring up these concerns about unprofessional, inappropriate coworkers to management, and nothing will be done about it. This company is going downhill big time.   

EAB is a company with a lot of talented people that is disorganized and lacks effective leadership. Even if your department's workload is manageable, it won't be long before you're taking on the work of another struggling area of the company. Project management is a mess and the mentality is get it done no matter the human cost of time, stress or sanity. I learned a lot in in this role and I got ignored a lot for helpful feedback critical to my role's success.

What is the best part of working at the company?
The team I was apart of made my time at EAB the most worthwhile bar upper management. 

What is the most stressful part about working at the company?
Upper management giving in realistic performance markers while have me juggle two roles at the same time (this was very situationally dependent)

Top Job Titles	Average Salary
Account manager 7 salaries reported	$56,643 per year
Business development representative 3 salaries reported	$44,000 per year
Copywriter 3 salaries reported	$53,000 per year
Associate director 7 salaries reported	$84,657 per year
Project manager 6 salaries reported	$61,667 per year

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