career advisor

case manager

recruiter

career navigator

career counselor

EDSI

I am thrilled to share my experience working for an incredible employer like EDSI. EDSI truly embodies a family culture and values that resonate with me on a daily basis. From day one, I felt welcomed and valued, surrounded by colleagues who genuinely care about each other’s well-being.

One of the standout aspects of this company is its unwavering commitment to fostering personal and professional growth. The leadership actively encourages continuous learning and provides ample opportunities for development. Whether it’s through training programs, mentorship, or simply an open-door policy for discussions, I always feel supported in my journey to advance my skills and career.

Work-life balance is a core value here, and it’s refreshing to see a workplace that prioritizes this. Flexible schedules and a strong emphasis on self-care mean that I can thrive both professionally and personally. The management understands that happy employees are productive employees, and they truly practice what they preach.

Additionally, the benefits offered are exceptional. From comprehensive health coverage to generous PTO and wellness programs, the company ensures that we all feel cared for, both in and out of the office. It’s clear that EDSI invests in our overall well-being, which creates a positive and motivating atmosphere.

EDSI is a rare gem that exemplifies what it means to be a great workplace. The family-oriented culture, focus on growth, commitment to work-life balance, and outstanding benefits make it a place where I not only enjoy working but also feel proud to be a part of. I couldn’t ask for a better environment to thrive in!

Let's be real, nothing is perfect. But, for me, the Pros of working with EDSI outweigh the Cons. The company has a great culture, and it carries a set of values to fulfill its mission. The teams work with multiple projects in partnership with the city and counties, and the effort is to leave a memorable positive experience and impact for the clients/customers. If your energy is welcoming, supportive and authentic, you will be hired and will work with similar professionals because of the hiring process the company has in place.
The leaders support staff's growth. They encourage staff to experience different positions/projects to be able to pick up new skills and succeed. The company has projects in multiple states, so staff have the option to move and still be employed. 
Hardest part of the job might be the pay however, social work/workforce development work doesn't come with a huge pay. The company makes up for it with benefits and PTO policy. 
The PTO policy is by far the best I had. On top of that, good standing employees get Flex-schedule so it's a long weekend every other weekend!
The leaders can sometimes be wide stretched with the projects and workload, so weekly check-ins or constant communication might not be available all the time, but they are open to listening and providing support. Staff are encouraged to show leadership and come up with solutions. 
Overall, I think EDSI is a rewarding place to work at for individuals with good values and drive to make other's lives easier. 

What is the best part of working at the company?
I made legitimate life long friends at this agency.

What is the most stressful part about working at the company?
If you are seeking a company that genuinely values employees, encourages creativity, and fosters inclusion, this organization may not meet those expectations. During the hiring process, the company presents itself as being committed to service, work-life balance, and an inclusive environment where employee input is respected. However, the reality appears to differ significantly from this image.

While the organization promotes the phrase “Show Up, Smile, and Support,” the underlying expectation can feel more aligned with compliance than open dialogue. Efforts to advocate for oneself, colleagues, or workplace safety concerns may be perceived negatively.

Although the company states a mission of helping those in need, internal systems and processes can make it difficult to effectively achieve that goal. Prospective employees are encouraged to carefully evaluate whether this environment aligns with their expectations before accepting a position.

What is the work environment and culture like at the company?
The workplace culture relies heavily on corporate messaging and can feel insular. Management lacks integrity at every level and is consistently dishonest with employees. Decision-making often occurs behind closed doors, with limited transparency and communication provided to staff. Employees frequently receive insufficient support in their roles.

There is not a day that goes the same way for me as I see clients  with many  barriers or issues that  impede them to  securing employment.
Some of them  wishing to obtain training grants in occupations not realistic, as they have not even researched the responsibilites involved in the occupation.
I have been casemanaging for many years (since 98)  and I am amazed at the changes in the workforce.   
Many individuals without a support system on the home front.   Poor decisions 
not willing to travel distances to better paying jobs.
Not willing to work shifts that don't accomodate their lives,  not willing to start from the bottom and work their way up.   
As I am writing this, I received an email of a client that met with me twice and took the time to email and thank me for my time.   This does not happen very often and is a rare occurance, however, that is not why I do this job.  I want to help better someone's life and their standard of living.  I want to treat them as I would want one of my children to be treated when they went to get guidance and assistance.    EDSI has enabled me to try to make a difference in someone else's life, to focus on what they need and how we both can work toward their  goal.
Social Service workers look at their work differently these days.   
Life is nothing like the brochure.    

A typical day as a Business Service Representative involves connecting with local businesses to understand their needs and match them with job seekers, services, or resources. I've learned the importance of active listening and adaptability in this role. Each business I work with has unique challenges and goals, so understanding and adjusting to those specifics is crucial. Management at EDSI is incredibly supportive and approachable. Leadership genuinely values input from employees at all levels, making it easy to share ideas and feedback, and they create learning opportunities for all employees. The workplace culture at EDSI is one of inclusivity, collaboration, and empathy—EDSI holds true to its values of smile, show up, and support. The most challenging part of the job is managing the occasional disconnect between local or funder expectations and EDSI's core values. The most enjoyable part of my role is the satisfaction of making meaningful connections that have a direct impact. Helping businesses find solutions and seeing the positive outcomes for both employers and job seekers is incredibly rewarding.

A great company filled with dedicated hard working people. Typical days work revolves around delivering instruction and guidance to incoming job seekers. I deliver a half hour presentation on our services, a 2 hour presentation on succeeding in the modern job Interview and a pair of resume workshops that extend until all participants have completed a resume. I meet with job seekers, ascertain their job search needs, edit, proofread and format their resumes as needed. There is paperwork, spread sheets and direct management reports associated with the daily and weekly activities which mus be completed on schedule. I have sharpened my curriculum delivery skills, I have learned  the necessary subject matter so strongly that my company awarded me the  SME title.
Hardest part of the job is the paperwork but that is no big deal.
Most enjoyable part of the job is that helping people to obtain strong employment provides strong job satisfaction. I love helping people grow and succeed.

I work at an office that facilitates a youth program that provides education and career services for youth/young adults. As an enrollment specialist I am the first point of contact for participants. A typical day at work consists of conducting intake appointments to enroll eligible participants, collecting required verification docs, maintaining participant files, and inputting applications/case notes into the system of record. 

I enjoy assisting participants and working with my team. The work I do is enjoyable because I am able to help individuals receive beneficial services. I feel 100% supported in my role with approachable leadership. I feel valued, motivated and seen. The only downside is the nature of contract work, sometimes there is an uncertainty if contracts will be renewed or budgets will be modified. If so, it may result in being transferred to a different office/role (luckily, I've been fortunate not to have to undergo any changes).

Front line employees are frequently overwhelmed by directives and edicts of upper management as well as Capital Workforce Partners. Workloads are jampacked and more is constantly piled on with no second thoughts or consideration. Employees are underappreciated for their continual and increasing efforts. Management is overworked as well which does not help either. Company does focus on work-life balance which is severely needed in such an environment. There was a restructuring that took place where employees we assured no one was losing their job. In reality, several people did end up losing their jobs after these changes.

On a brighter note, the salary and benefits are above average for similar positions however it should be more considering all the stress that is induced from these overall.

There is a reason that there was a constant turnover of employees (some leave before training is finished) during my tenure. 

It is a stop on your career journey, not a destination.

Working at EDSI you are not just an employee in a file with a number assigned. No, you are way more than that. What struck me by surprise is how amazing our CEO is. He truly knows all his employees by name and responds to our emails. He may be the CEO, but his involvement will make you think he is just another employee. That is what makes a great CEO. 
At my location, I enjoy the team I work with. My manager is a perfect example of "lead by example". I enjoy our atmosphere and how we are all one big professional family at the end of the day. It is a breath of fresh air knowing you work for a company that wants to see you grow, and succeed, and truly knows the value of work/life balance. The pay could be better don't get me wrong. I mean who wouldn't want more pay? But the simple fact is that I truly love my colleagues and the company's morale is the very reason I am still here. 

There really isn't a typical day which makes things exciting. I am an instructor helping others find their way back to being productive. We discuss matters which are approachable in discovering what it means to be self sufficient and recognizing ones shortcomings, reinventing themselves and making negatives into positives. I always find away to ensure that I focus on the company's mission statement that "we must strive to create enthusiasm in our clients, see through their eyes, understands their needs and deliver more than they expect". This fits me like a glove in that each employer I have worked for that is my mind set. If one can't do that then you are doing your customer a disservice and I believe that positivity comes from that place for understanding others and being able to help them see a different picture they can paint overcoming those barriers that brought them to our program. My most enjoyable part of my work is that I see the success when a client has achieved employment and begun to be self sufficient.

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