qualified professional

qmhp

outpatient therapist

office assistant

mental health technician

EPIC Health Partners, LLC

I recently had an unfortunate encounter with Epic Health, and I feel compelled to share my experience as a cautionary tale for others. My time with the company left me feeling frustrated and unsupported, with a pervasive atmosphere of cliques and constant changes that set employees up for failure.

From the very beginning, I encountered difficulties in finding genuine assistance from the staff. Whenever I sought help or guidance, it felt as though I was inconveniencing them or interrupting their social circles. This lack of genuine assistance left me feeling isolated and unsure of how to navigate my role effectively.

What was particularly disheartening was the existence of cliques within the company. It seemed that certain groups of employees had formed exclusive circles, making it difficult for newcomers or outsiders to feel included. This resulted in a toxic work environment where cooperation and collaboration were lacking. Instead of fostering a supportive atmosphere, the cliques perpetuated a sense of exclusion and hindered professional growth.

Furthermore, the constant changes within the company were overwhelming and detrimental to success. Policies and procedures were modified frequently without sufficient communication or training provided to employees. This lack of consistency created confusion and hindered productivity, making it nearly impossible to meet expectations. It felt like every time I started to adjust to a new system, it would change again, leaving me feeling set up to fail.

Overall, my experience with Epic Health Partners was deeply disappointing. The lack of genuine help, the existence of cliques, and the constant changes created a hostile work environment that was detrimental to both personal growth and job satisfaction. I strongly urge individuals considering employment with this company to proceed with caution and thoroughly evaluate whether this is an environment in which they can thrive.

Difficult work where some staff work more and have more ethically sound practices yet get ignored for advancement opportunities and are the least respected or are ignored/brushed off if issues arise. Staff were not held accountable or shown it was important to respect others and do what they want while others, the flaws were under a microscope. Cliquey environment and most of the management have poor boundaries and expect the same from everyone, it’s easy to feel like an outsider. I enjoyed the position and was excited at first, but the rose colored glasses were taken off at the reactionary decisions based on regulation changes and with poor planning, communication and execution of changes causing more work than if changes were strategically implemented. No continuing education or license/certification renewal benefits.

The work day starts with a supportive team huddle where updates are given to all members of the clinical team, followed by weekly department team meetings where programs are discussed in a  collaborative approach.  Management checks in weekly on progress, but does not micromanage and allows for freedom to maneuver as needed.  At any given time, people laugh and smile in the hallways and there is always someone to talk to if assistance is needed.  The hardest part of the day is working with issues that arise from our client’s mental health symptoms so it feels good to not have unnecessary, day to day, work issues and drama to interfere with our work.  The best part of working at Epic is the friendships and bonds created with such an amazing team.

Epic Health Partners has afforded many opportunities within my professional development to grow and expand, utilizing my learned experience along with my creativity and inspiration to improve service delivery. The employees are connected beyond a typical workplace culture, increasing the value of employment. Any position within the mental health/substance use field is always demanding and presents many challenges; however, working alongside of a team that not only understands but strives to consistently make improvements makes the job better! 

No matter how hard you work, unless you are buddy/ buddy with the “favorites” of the company, they will make it difficult to work there. It is no such thing as working hard and getting rewarded for it. If certain people don’t like you for whatever the reason, you will never get promoted, excepted as an equal and will be harassed until you quit or they fire you for some made up reason that no one else has to follow or deal with. 

This job will not tell you up front that you are an independent contractor, which means you will pay for all your taxes and any other expenses. They also do not tell you that you will almost be like an Uber driver, nothing to much more. You do not use any type of counseling skills and mainly have to drive people around to the places they want to go. I would never recommend this business. The upper management in the main office also was not forthcoming in their interviews. The human resource person really lacked in knowledge as did the whole team.

I enjoy working at EPIC for the flexibility, their core values, their mission statement and organization within the company. Management reach out to each individual by name. You have the network support at work that will keep motivate during stressful situations, there is a positive interaction both inside and outside work. The company has great work values that makes it easier to carry on your professional role. 

Worklife balance is expected daily. Everyone is compassionate coworkers.  Epic is  community driven with team approach showing patient concern at all times. EPIC encompasses professionalism environment,  continued educational growth through professional development, supportive in staff selfcare,  and opened to having fun after hours by way of family and friends recreational activities and staff appreciation events.

Hardest part of my job is telling people no and not having the available resources they may need. Housing right now is a big issue along with people's backgrounds and not being able to get or keep a job. I really enjoy when I am able to see a client progress and it fills me as a worker, knowing that there are some I am able to help and also are willing to do the work for themselves and want the change in their life. 

The culture is challenging due to cliquish behavior and favoritism by management. It’s common to be a “favorite” one day and then suddenly be a target for unwarranted scrutiny just by say thing the wrong thing to the wrong person. The rules and policies change almost daily and communication is in dire need of improvement, however, from a top-down perspective, this isn’t really feasible or realistic. Professionals are challenged regularly to reconcile their personal and professional ethics with their assignments. 

Top Job Titles	Average Salary
Qualified professional 12 salaries reported	$37.04 per hour
Qmhp 17 salaries reported	$45.00 per hour
Outpatient therapist 4 salaries reported	$32.50 per hour
Office assistant 4 salaries reported	$17.00 per hour
Mental health technician 1 salary reported	$250 per day

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