front desk receptionist

medical assistant

surgery scheduler

registered nurse

optical technician

EYE CENTER SOUTH

Overall an unorganized place to work with the staff. The management team was rude and not prepared for a beginner medical assistant employee. Eye Center South was unorganized during my process of being trained. I was told the position takes two weeks to work with patients on your own. My grasping the amount of information I’ll have to take I compared to what I was told was not accurate. I trained with multiple people in that process and trying to take in the material that I was taught on a subject that was taught from 3 other people. This process left me confused on every step while helping a patient for their appointment. I told my complaints to the manager and she told me she’ll train me, started out great but other things came up. During all of this I would hear girls talking about me in a bad way for having to be retrained and complaints from managers about how “I am at fault for needing to be trained again”. Going to management about the things people were saying about me to find out nothing would done. Because I was not trained properly I was fired 

A typical day at Eye Center South was 10-12 hours non-stop. We saw anywhere from 45-80 patients a day just with the doctor I worked for. We were responsible for getting any test done prior to seeing the doctor, more if he requested them after his visit with the patient. We entered all information as the doctor dictated, made sure medications were updated. Prescriptions were sent as requested by the doctor. We were required to help with minor surgeries and lasers. We were to complete and close charts daily before leaving the clinic. Management was always changing and updating rules and regulations so it was important to attend all meetings required. The job environment was very fast paced. The most enjoyable part of the job to me were the patients. I worked in glaucoma so most of our patients were continuing patients so we got to know them on a somewhat personal level. I would say the hardest part of the job was how fast past most days were.

Eye Center South provides a good environment for people to learn new things and is generally open to entry-level employees.  With several satellite offices and physicians who travel, there are many opportunities to gain a basic knowledge of different clinical aspects including front desk management, screening patients, scribing for doctors, insurance precertification/preauthorization, medical billing, and coding.  Unfortunately, there isn't much room for any further advancement.  Also this area typically grossly underpays employees compared to national averages.  Many of the employees have worked for several years with no raise whatsoever.  It is a great job for some extra cash, but the pay is not enough for a single parent to raise a family.  Furthermore, there are few opportunities to advance here.

Learned how to effectively manage and direct operations of a surgery center while also working as a surgical team staff member.  We operate twice weekly.  Beginning of the week consists of readying the center and patients for upcoming surgeries, and the end of the week consists of chart reviews and restocking of supplies.  In between this work, I have had to learn how to become a director on my own.  Along with our office administrator, I re-wrote our entire policy and procedure manual.  I have learned to effectively diffuse situations that may occur among the employees, patients, or others who come in contact with our organization.  The most difficult part of the job has been learning how to be a leader and director without any outside assistance.  The most enjoyable part of the job is seeing the outcomes of surgeries for our patients and hearing about their satisfaction; but, also the people I work with make every day worth coming into work.

I do not recommend working at Eye Center South or Vision Center South in any capacity. If I had to describe this company in three words, they would be: unprofessional, unethical, and archaic.

Pay is below industry standards for all roles, and the benefit package is subpar. Raises are rare, and when they do happen, it's uncommon for them to even start with a dollar sign. Employee well-being clearly isn't a priority, which likely contributes to the high turnover rate throughout this company.
Leadership, including the founders, appear far more focused on profits than on patients. 

There are many wonderful and caring people working for this company, but unfortunately, a few individuals in influential roles create a toxic environment that undermines the good work being done.

Because of my experience, l actively discourage anyone from seeking employment with Eye Center South/Vision Center South, or trusting them with their eye care. Proceed with caution if you do.

The day of work at Eye Center South was non stop.  Many were the  levels of rank and file in the employee pool.  I had learned about the eye in many anatomical ways.  One of my most valuable skills I believe that I have attained from working with Eye Center South is how to instruct someone in applying and cleaning their eye contacts.

Management was always keeping staff current with the new dynamics of the eye industry in registering staff for seminars pertaining to learning about the eyes.  It was an all day "on your feet" job to be done, and many employees had earned their finished day work with gratefulness when it was time to close up shop.

The enjoyable times were around the big holidays when staff and patients would share food and laughter.  The hardest days were the times when emergency diseases had to be addressed.

This company is unfair and the employees are over-worked and under-paid. I know people who have paid a couple thousand dollars to take a class before they got hired and make they make the same amount as  somebody with no knowledge that walks in off the street. Now, they dont do raises based off performance they give you levels/tests to complete and each level you get a raise. So people who are not good at school work, its unfair for them and once th employees do finish the levels,thats it thats all. The company also talks about how much they "value patient care" , but they care nothing about the wallets of the patients. They over charge patients and to me are not humane. We constantly have people mad or even in tears because of their bills since they started going to VCS or ECS.So please think again before working here.

I thoroughly enjoy working with this company. I feel like I am part of a family. I take pride in working for a company that values it's employees and offers extensive training. My supervisor has always been understanding and is willing to help in any way possible. Whether it be helping in the clinic or making a last minute schedule change, I feel my supervisor does much more than is expected. I have worked for 2 other Ophthalmology practices in the area and have nearly 10 years of experience. I feel this company has given me the most opportunity. I am a personal example of how Eye Center South opens doors for their employees and provides advancement opportunities. The thing I like most is that we are steadily making improvements for our patients and our company as a whole. I am proud to call Eye Center South my home.

The only pleasurable and fulfilling thing about working for Eye Center South is the Patient’s. Certain new hires are giving more comprehensive and diligent training more so than others. Management has their favorites which is very obvious during  the times that they are visible. You’re encouraged to ask fellow coworkers whom are either too busy, or not willing to give accurate information for advice or help when you encounter a problem which is very often with certain new hires giving the training they receive. They have an education department that you would think would be in charge of training new hires rather than coworkers with little to no experience themselves.

Schedules were not relayed to all staff members in a timely fashion.  All staff members not properly trained for position held.  As soon as I started the Clinical Director quit so there was no daily direction set for staff. The staff members immedialty filled in for the absence of a director and ordered suppies needed to go on with daily scheduled surgeries. I saw loyal staff members fired without warning because they did not fit in with "click".
I just did not agree with the daily operational decisions made. They did not protect the patients nor the empoyees. 
Safety was a big issue. They did what they wanted to do not what expected from them from state and federal guidelines.

Top Job Titles	Average Salary
Front desk receptionist 3 salaries reported	$16.50 per hour
Medical assistant 7 salaries reported	$17.00 per hour
Surgery scheduler 2 salaries reported	$16.75 per hour
Registered nurse 2 salaries reported	$26.00 per hour
Optical technician 2 salaries reported	$13.00 per hour

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