resident assistant

licensed practical nurse

physical therapist

nursing assistant

caregiver

Ecumen

This place doesn't even deserve one star. This place is appallingly horrible in the way it treats its workers. And when the workers are treated horribly, it soon starts to reflect the treatment of the residents. 

The nurses there do not know how nor wish to do their jobs as they will stay in their offices and if you have any questions, they simply expect you to figure everything out. They don't get to know the residents personally but more or less make guesses as to how they should be cared for. 

Your workload is astoundingly heavy - as you are expected to take care of everything that has to do with taking care of the resident including taking vitals, reordering medications, calling the hospital or hospice, taking care of the falls, health conditions - in short, you're basically tasked with being a nurse without any formal certification. 

Management is horrible. The HR people barely recognize you or know your name, let alone get to know you.They will mandate you very often without seeking any external help. The nurses won't help you when you are mandated, and you can get mandated more than two times in a row (believe me, it's happened) and the pay is nothing in comparison to all the work you have to do. They do many wrong things here - like working short staffed and mandating more hours than is possible and constantly go against their policies. 

The workplace is incredibly toxic and negative. They do not support home life or school life, and act very rudely when you prioritize anything else in your life other than working to the point of exhaustion and breakdown.They also do not respect religious rights nor will allow someone any time off for their religious day of worship. 

This seriously covers only half of the problems you'll find there.

The single most enjoyable thing about this job is simply caring for the residents. They are wonderful and like to see you when you're there - making the working conditions only a little bit more manageable.

Aside from a few problem Residents the Residents are a cheerful, happy bunch who are enjoying retirement while adjusting to an aging life in our care. The hours you are scheduled for are fair and depending on how many hours you work the benefits can be pretty decent. 
That said...many people don't give their phone numbers to management because you are constantly called to come in to work (you could be on your day off, have to work later that day, have already worked that day, on medical leave, etc. THEY WILL CALL). Can't keep staff and are constantly told "you have to" come in to work or work extra hours once you make it in...if you make it in. You are required to come into work in all weather, no matter where you live. You have to find your own replacement, even if you are too sick to get off the couch. We are short staffed almost all the time and the Residents feel the neglect of this, while the employees feel the abuse. And yes, you will be verbally abused and a lot of the men have failing minds and you will be sexually harassed. Staff is overworked and cliquey (evening staff is especially cliquey, when management isn't there). You learn a lot about taking care of people, but the environment is stressful, and many days you simply don't have time to help people as you would like or how they should be helped. Staff is not reliable and you can easily find yourself pulling the weight of two shifts and staying late at least once a week if not more (usually more, and sometimes you have to take the shift immediately after your own). You will have to work every other Holiday and Weekend, and woe to you if someone doesn't show up on their scheduled weekend or Holiday and you did show up.

A typical day at Pathstone consists of charting any and all medications and cares given, light cleaning and laundry, as well as working as a team member to provide the best care possible to our clients. 

I have learned to be patient in stressful situations such as an ER visit, or an upset client/client family member. Also, I have learned how to prioritize tasks at hand and to delegate those tasks to which I am unaware how to handle.

I have spent five years working for Ecumen-Pathstone Living, and in those five years there as been a continuous negative attitude toward the floor staff from the management. This can be seen in the moral of the employees as well as some of the frequent families that visit their loved ones. 

Being with the facility for five years, there has been a large turn over rate. Although, the women and men I work with are more than accommodating and helpful when there is questions or a situation that requires a new perspective. They have all shown a great level of respect and appreciation for one another. 

I have found that the hardest part of the job to adapt to all of the different personalities (with the progression of dementia in the memory care unit) changing on a daily basis. Never know what kind of mood and situation the day will bring can be a challenge at times.

As for the most enjoyable, I would have to say that seeing and hearing the clientele be happy and so appreciative of the just the smallest acts of kindness. Seeing how one person can make the world of difference with just a smile, or a kind word puts perspective into aspects of life outside of the job.

Going into this job I was well aware of the work I was going to be required to do but I never thought how stressful and sometimes horrible shifts could be. Management was my biggest issue with Ecumen, given they are constantly short on staff they are constantly blowing up my cellphone, even when I explain I won’t be able to answer for a couple days I still get multiple texts. The environment feels very toxic at times, given the cliques there are. I feel like I’m not able to make a small comment or judgment without instantly being talked to in the office to “express concerns”. I feel like management try’s so hard to get feedback about our positions and what needs to change but does absolutely nothing to see for themselves and be on the floor with residents to see eye to eye what THEY THINK these residents need. And now don’t get me started on mandations, because it is absolutely ridiculous. There is at least 1 call in a day and these people calling in don’t need to give any explanation as to why they are calling in and receive no write ups but those being mandated and refuse get a write up? It’s a pretty unfair situation because this is constantly the reason I don’t even want to work, being told I have to stay is not convenient for anyone and I’d like to see some of the office members helping out for once, I understand that’s not their job but when we are short staffed and they are freaking out why not come help for a little bit until we find someone else who can help.

When I first walked into this facility (my interview) I loved the environment of it, it was welcoming and home like and I wasn't finding that at other company's. Management was very nice and helpful when I first started, but that changed soon after I started working. A lot has changed after I started working. I have strong communication skills and management does not. I've addressed a variety of issues, verbally, email, or even written and nothing gets done and if I asked about it "it's being investigated" but months go by and I begin to feel annoying because I am genuinely concerned and management doesn't care. They're isn't much to advance on as a RA, a peer mentor (train new people) but after that, they just suggest small amounted scholarships (better than nothing I know, but raises are awesome, incentives are cool). They removed the short shift from both AM and PMs due to budget issues, it's made work more stressful. Aides are always doing everyone's jobs and most of the LPNs and RNs ask aides to do super pety jobs they could do themselves. However job security is great, because they won't fire you, call in a lot, no call no show even. Lastly, they do start you off higher than most places, but you have to wait over a year to get a raise and at a previous employer of mine I received $100 for my first year with them, haven't gotten anything special yet from here.

I picked up many shifts at Ecumen through an agency and was encouraged to apply directly by the staff, who complimented my work ethic and performance. However, my experience during the hiring process was disappointing. I was left waiting for over 30 minutes past my scheduled interview time with no communication or apology. During the interview, I was told I would be offered a position, which initially seemed promising.

After not hearing back for several days, I followed up with a phone call to inquire about the next steps. Unfortunately, the response I received was unexpectedly rude and unprofessional. Shortly after that call, I was informed by my agency that Ecumen no longer wanted me to return to their facility for shifts—without explanation or prior discussion.

I expected a more respectful and transparent process, especially after being invited to apply. Based on this experience, I would caution others to be mindful of the communication and professionalism during their interactions with this facility. I cannot say for certain, but the sudden shift in treatment going from being praised to being dismissed and barred without explanation raises concerns about potential bias.

I worked here for 4 months I gave them so much time and was flexible , if they needed anyone to cover which is all the time I was there. Was forced to drive other co worker home while on the clock never compensated for my gas by the co worker or the company, then they play dumb like they didn’t know you were leaving site when they are the ones who told you to do so. Management is just on a power trip, RA’s are glorified house keepers. You spend more time doing janitorial work then actually providing direct support, there is no benefits to picking up shifts they are quick to give u attendance points (8) and ur fired for being tardy but give u nothing for staying or picking up. The morale is so low and you can’t trust your co workers . All the residents toe nails are to the point of beyond painful they are not well taken care of and the RA’s  who like me who actually do care and gave them the best care are fired over a mistake I made once and never had any other disciplinary write ups. I absolutely loved my job and am disappointed that the management here turned their backs on one of the most flexible and caring employee those residents had. It’s to bad. I hope State makes an appearance soon cause management would be scared of all the write ups they would get just from one residents room alone! Get place needs to really get it together and prioritize the staff and residents cause this place is horrible to both! 

I loved working here in the beginning, then it started becoming too much. you are unappreciated for all the work you do, rarely get extra pay, always short staffed, only get a free meal if you double, get made to stay even with school in the morning, they are rude, have many dumb rules, all have there meetings during work times then get in trouble for not being able to make it. mandated often, barely get breaks, short staffed, rude staffed, don’t enforce the rules on everyone like they do with others. residents are nice but start to pick up on things they see and here and become very rude. higher up staff who work here and have there aid stuff act like they can’t help us or put in effort and won’t stay to help or pick up a shift if needed. they make us work a weekend a month but they don’t even do that. they constantly text you begging you to come in and work multiple times a days. becomes very exhausting which is why a lot leave and no longer want to be in healthcare. I’ve had both my sisters leave, I will leave once I’m done with college and plenty of my friends (co workers) leave. we get underpaid for all we do especially compared to higher up staffing who get there break everyday, don’t come in early, don’t get made to stay late and plenty of more reasons.

you don't want to loose your license, or end up with a VA on your record, GO ELSEWHERE. Completely understaffed. They expect you to provide cares to residents but don't give the staff to do so and you are forced to end up working with 2 staff residents with only 1 person. say goodbye to your liscense. State comes and everyone is on thier best behavior. Shouldn't you be doing all the same things when state isn't there? You are constantly asked to work doubles. If you do make sure you make it the very next day to your scheduled shift or you will be fired due to attendence. You will work so hard here, think your doing a great job ND then get reprimanded for the most stupid things. Staffing coordinator can't fill open spots, but is willing to write people up . Even the residents complain of the short staffing. The staff they do have are terrible at thier jobs. And the ones that are good very real
Rely work because they already know that they are not appreciated. Everyone talks terrible about everyone. And union nurses are against the ecumen aemplyed office staff. This place would be amazing if they re wrote thier rukes, got a different DON and actually cared about the staff that do everything for them!

I was so excited to work at Ecumen. When I started, management and co-workers were so friendly and seemed as though they really wanted me to succeed. All training was virtual and for the first two weeks I met with wonderful co-workers for approximately 20 - 25 hours, then I was on my own to begin the role. I had some difficulty with my tasks at first and had some growing pains as all human beings should be afforded. Within 6 weeks, my manager asked if this position was something I was still interested in and told me that I was making too many mistakes and had 2 weeks to correct it. One of those weeks I was on vacation. I worked until midnight many days to make sure I was getting all of my work done. I was so anxious to make any kind of mistake that I was sick to my stomach all day/every day. I was let go at 8 weeks of employment on the day that I returned from vacation. No 90 day onboarding timeframe, no additional support offered and manager gave very disrespectful and demeaning comments in my virtual meeting. Looking back, leaving was the BEST for my mental health and careers.

Top Job Titles	Average Salary
Resident assistant 12 salaries reported	$19.26 per hour
Licensed practical nurse 15 salaries reported	$29.66 per hour
Physical therapist 8 salaries reported	$58.21 per hour
Nursing assistant 14 salaries reported	$21.09 per hour
Caregiver 22 salaries reported	$18.80 per hour

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