bartender

parking attendant

sous chef

line cook

room service server

Edgewood Tahoe Resort

I highly recommend that you do not work for this company. Edgewood is known for its public relations and the face it shows to the public; unfortunately it’s unwilling to show the true workings and its underbelly. This is NOT the company you want to work for. They do not value their workers or their staff. As a former employee it was made very clear to me in the first couple weeks that I was not valued or what I could offer. They overwork their staff while asking them to work off the clock to keep their numbers in alignment with reports and upper management. This company is so well known for their abuse of employees that it is a known fact in the community. When I left there I would tell locals in South Lake Tahoe that I use to work for them and they would give me pitying looks and ask “how bad was it really”? The reason I am writing this is because of two reasons 1) I am 100% sure that the Parks family is being kept in the dark about the inner operations at this hotel 2) Prior to the furlough the hotel had a rating of 1.9 on Indeed; however they received over 100 reviews in a three week period, more than they ever had in 2 years of operations. I documented the responses. They had 107 reviews of over 4+ stars in the three weeks between April 9th and April 30th while their entire hotel was closed and everyone was on furlough. If that isn’t suspicious I don’t know what is. I implore indeed and other outlets to please look into this. All of the reviews before this were never good. Please follow the trend! I not only know this is statistically impossible but when I worked there I was asked to falsify documents and go online and make fake accounts to up their ratings. The reason I write this is because I want to warn those that don’t know. The local community knows their reputation; however an outsider doesn’t and I do not want them to jeopardize their future career or waste their time with this company. I have no ill intentions against the Parks family as I believe they are to be an upstanding company; however I believe they have turned a blind eye to the travesty that is happening to this property. To end this on a statistical note in one year 300 employees and 27 managers left the company in 2019. If that doesn’t speak volumes I don’t know what does. Take this for what it is, but please be advised.

Going in as a front desk agent can may get very stressful at times but you learn overall through time. Prior to learning front desk you need to be persistent, comprehensive, have a a strong attitude when dealing with colleagues/ guests. You need to think ahead and have the right mind set while being etiquette or and proper through your shift. You must learn how to manage time in a kindly manner, while having the proper management and communication through every team. The hardest part about the job is honestly the lack of communication and employees there are overall. At times the shift may be difficult when you don't have anyone on shift with you. Things will get a little stressful when there is no one on board half of the day. When you're assigned a task and you have a deadline, most times you will not get it done. Management can use more training but I will say that over the past years we have grown to better and more comprehensive upper management. There are times where we will need more supervisors to weigh out the amount of managers there are but it's a work in progress. The best part about the job is honestly working in such a massive place right on the lake! You can't get any closer than you are now. With the no smoking policy it has been the most amazing time not having to contract or worry about second-hand-smoke. Everything is so nice and clean almost 24/7. For a luxury resort everyone does try their best to put the effort when in actually comes to luxury.

When you first start employment here you would think that it would be fun you would think that management listens you would think you will get the sense of purpose working here this is not the case it is by far the worst job the worst company I think I’ve ever been a part of we are in the food service luckily we don’t have the other departments to worry about but talking to other employees in other departments we all feel defeated we all feel horrible we wish there was something else but per the pandemic there’s not really any jobs out there so we’re all stuck and getting everything ready for a daily Cluster of things. We have lost numerous people in the food industry by leaving because they’re unhappy working here , then we fill there positions within 2 to 3 weeks we’re hiring more people no one at all is happy no one at all likes being here. I wish my manager upper management can see this , if they can open their eyes to see what’s going on but nothing nothing is ever done to make things better. I was having lunch the other day and I heard three employees at the table talking about how unhappy they are being here. We have lost some good
Management over the last month , why I have no idea. It is a revolving door here for management since the first day we opened the lodge. 2 years seems like a good for employees. Don’t make this job your career as it is not 

No matter how desperate you are for a job, or how annoyed you may be at your current gig, there are some companies you’re better off not working for. Even if the money is good, the role seems irresistible, and even your friends say it’s worth a shot, accepting a role at a bad company can set your career back and even jeopardize your future success.

So how do you know which companies to steer clear of? Here at Glassdoor, we don’t like to point fingers because all companies have the tools to change. Nevertheless, here are 7 types of companies that might as well have “Do not apply” flashing on a neon sign in the window.

1. The High Turnover Outfit

Red flags: Key roles pop up consistently on a company’s job site.

How bad is it: A company should not be on the hunt for the same important roles in management or leadership every six months, and if they are that means that they have fallen into a hire-and-fire cycle. This can indicate a few things. One, leadership may be very fickle; unable to land on the specific qualities they want in a candidate. Two, the company may have a bad internal culture which makes retention nearly impossible, no matter how talented the new hires may be. Three, top level goals may be as fleeting as the talent.

What to do: Companies with high turnover won’t deliver on their promises and may just be a waste of time.

It is clear within a week to most new employees that this place is falling apart at the seems due to upper management failing in every way possible. They hire and fire highly talented people without training them properly, do not give them the resources to succeed and blame the newest member for all failures even though the same issues have been constantly happening and other employees share this information as a comfort tool. When people ask for help, tools to succeed to improve the exact problems they are complaining about or training in the areas they are failing, they fire them or shame that employee so much that upper management starts to believe that the newest member is better off gone instead of giving them what they need to fix the problem. 

I HIGHLY recommend you do not apply. You will get worse working here and waste your talent because even the GM of the property does not care about changing anything. She is on property maybe 3 days a week and actively avoids talking to employees. 

Please read, this is from Edgewood

About Edgewood Tahoe Resort
To work at Edgewood Tahoe is to be part of something bigger than oneself. There’s a spirit here, a connection borne of both our wondrous surroundings and a genuine love of people.

To belong to this team is to see the world through earnest and exuberant eyes, to greet every new day with open arms, open hearts, and open minds. To rise to every occasion and strive to be of meaningful service to all ­– both guests and colleagues – who surround you. Ours is joyful mandate to share the astonishing secrets of Lake Tahoe, to elevate experiences big and small, and foster the creation of precious memories.

If all this sounds like your idea of a great career, we’d love to explore the possibilities for the positions we currently have available. 

This is completely false statement that is on the company introduction this company does not stand for this, please take this into consideration. Upper management does not create memories , all employees are stressed and not a single employee is excited to come into work. Everyone is so unhappy it’s very sad. 

Working in the Outside Service department at the golf course was pretty great! The morning shifts were convenient because you'd get in really early in the morning around 6 AM and you're out by 1 PM and have the rest of the day to yourself. The closing shifts weren't too bad as well, but you'd better make sure that you're able to keep up with greeting customers coming off the 18th hole to get that extra bag if you know what I mean. Closing shifts do carry the overall tips that are in the pool for the day so make sure you're willing to put in the work. 

I worked at Edgewood for 2 months.  They offered me the job right away in the interview and signed me up for orientation before I even knew what my pay would be.  Later I realized since its Nevada, the wages are much lower.  I worked as a hostess at the restaurant getting paid $10.50/hr where as in California a half mile away I got 13$/hr for the same position.  When I first got hired I mentioned wanting to train for other positions that get more tips (busser, food runner, server) and they never followed thru with having me trained, but they hired new people constantly.  The restaurant can't handle any volume so its near impossible to make any tips as support staff.  They would only allow 12 people to be seated every 15 minutes.  So even if the restaurant was almost completely empty they would make people wait to sit down at their exact reservation time, not a minute early.  A few night servers are the only people who make money, but the rest of the staff are constantly turning over.

Edgewood Tahoe Resort is an elegant park with expanses of forests, lawns, lakes, streams, an architecturally significant clubhouse and lodge on the beach of the largest alpine lake in North America surrounded by towering snow covered peaks.  Top of the list for everyone whether the budget allows Black & White Ball/July 4th, room, massage and ski/golf, wedding/reception or happy hour with views.

The company substantially expanded operations with the addition of the lodge, full service spa, and bistro only three years ago.  Management has gone from being an under-qualified group of individuals to a trained and experienced team dedicated to being the best hospitality property in the industry for all guests both employees and visitors.  Employees all over the world would be amazed with the opportunity to walk thru a beautiful park in a safe community for an appreciated, challenging and heuristic day of work.

I am proud to work for this company.  They are motivated to be a leader in the market and genuinely care about their team members.  I am trusted to do my job and provided the resources to accomplish my goals and tasks.  As an independent luxury hotel we are blessed to have a team with a varied background.  There is a high degree of ownership- everyone knows what their job is and they ensure it gets done.  We have a strong culture of people wanting to help others.  There is a misconception by some in the local community whom consider us "going corporate" because we used to be a local golf club, but it's mainly because they don't understand that luxury is a brand and we have high expectations to provide world-class experience and service to our guests.  At the end of the day, we are still an independent hotel and not part of a large corporate brand.  Ownership is local and involved.

Top Job Titles	Average Salary
Bartender 5 salaries reported	$13.00 per hour
Parking attendant 7 salaries reported	$18.91 per hour
Sous chef 5 salaries reported	$28.54 per hour
Line cook 5 salaries reported	$21.00 per hour
Room service server 6 salaries reported	$15.33 per hour

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