housekeeper

hotel housekeeper

hotel general manager

cook

maintenance person

Element Hotel

To clarify, it's JUST this location.  I'm sure others are okay, but the problems with this place are pretty specific to here.
Management seems fine at first, but then you realize they're completely incompetent and don't respect you as an employee or as a human being.

You'll ask to go part-time and they'll keep you on full-time hours until you have to quit.  You'll tell them you can't work certain days because of school, they'll schedule you anyways because "you should be available, that's just hospitality".  You'll ask them for absolutely vital, necessary supplies and they won't order them, then when they fail some inspection they'll get up in arms like "why don't we have this??" as if we didn't ask over and over for those things!  They'll saddle you with additional responsibilities that make your job painfully difficult, then when you ask for fair compensation, they'll offer to cut your hours to make it "easier" on you.  There used to be a housekeeping manager, but after she quit, they never replaced her.  Instead there's a supervisor who isn't paid like a manager and doesn't have the power to write anybody up or anything.

They frequently send people home or shuffle around your hours in order to save on the cost of labor.  Several people have already had to quit because they can't afford their bills, or their hours became so inconsistent that they never saw their spouse or kids.  And yet they REFUSE to fire people who maliciously lie to sabotage employees they don't like.

There's an awful lack of transparency in management, and they frequently avoid answering questions directly or say that "we can talk about it later once we figure it out" but never follow up.  It's so frustrating because even if you try to just stick it out and do your job, things will go wrong because no one's in charge and then your job is ten times more difficult because you DIDN'T take on additional responsibilities.  It's a lose/lose situation.

An upscale hotel with above average amenities.  I enjoyed working
there for the most part of 5 years.  However, I have observed the
decline of excellence over the past two years, of the facilities'
general overall condition.  For instance, faulty aircon units were
not being repaired and repetitive problems with the elevator 
were not addressed.  A new manager was installed about three months ago and since then things have gotten worse.  Many employees have voluntarily left the hotel  In my case, the job
had become intolerable.  We were constantly short of workers
to clean the rooms and no visible attempt was made to hire more.
We went from 15 housekeepers down to 5 or 6 (depending on who
showed up for work that day).  I was required to take up the slack,
cleaning from 20 to 30 rooms a day.  I worked 10 to 12 hours every
day and had no time to perform my other duties adequately.  When
my physical condition deteriorated and I complained, no attempt
was made to ease the situation.  I felt it was time to look for a change and seek other opportunities for employment that offered
a chance for growth.  I gave a two week notice of my resignation,
effective Sep, 1, 2014.

I loved the way I helped change the whole food and beverage department. Within a few short months I was able to boost the moral and confidence of the staff, the guest satisfaction scores were at an all time high, and the taste, quality and selection of food was greatly improved. I loved the challenge to improve the food and beverage department using my creative touch. I worked so hard that within the first 3 months, I became Employee of the quarter out of all Inter mountain Management properties. The most enjoyable part of the job was hearing how glad and happy the guests became due to my changes in the department.

What is the best part of working at the company?
Nothing at all the management team does not know how to be professional and do their job right. A lot of favoritism 

What is the most stressful part about working at the company?
We got over 14 rooms and with the 30 min time frame was very stressful and the supervisor for housekeeping had favorites 

What is the work environment and culture like at the company?
Not good at all very toxic environment and when u would speak up about a situation they would hold it against you 

What is a typical day like for you at the company?
Stressful the supervisor for housekeeping would talk about me to other employees very unprofessional

What is the best part of working at the company?
Working with my co-workers, not so much the management, having pride in my work and pleasing the guests

What is the most stressful part about working at the company?
Dealing with being targeted in my dept, lack of true leadership, the discrimination and lack of concern for the safety of staff and guests

What is the work environment and culture like at the company?
Abuse of power and authority by the interim GM and HR. Unreasonable expectations, creating division within the staff and just the lack of respect for ppl and their dignity. 

What is a typical day like for you at the company?
Very busy with unreasonable expectations from management

The management here was awful along with the work environment. If you have any disabilities at all they will not accommodate them without making you feel awful about the fact that they have to accommodate them. My mental health has never been worse than when I worked here because of the negative work environment that management encourages. This is a big corporation that does not care about you as a person at all. They do not care of you have disabilities. They will try to convince you when they hire you not to fill out a disability form because they will accommodate them without it. That is a lie. They will not accommodate you in any way do not work here. 

What is the best part of working at the company?
Working Monday through Friday was the best part 

What is the most stressful part about working at the company?
Being the only food and beverage employee during my shift . Sometimes I needed help and never got it . 

What is the work environment and culture like at the company?
Management has no clue how to run a hotel. It’s stressful to watch and be part of it .

What is a typical day like for you at the company?
It was slow most days except for the days it was so busy I felt like I was under water. The worst part was the sitting around most of the shift . The most i moved my entire shift was at the end for the closing routine.

Basically the work environment at the Element hotel is excellent, basic routines are greeting guest with professional manner at all times, assist guest with any questions or in need of, clean lobby bathrooms, refurnish the lobby furniture, mop floor, collect garbage dispose at loading dock, assist houseman with towel bins to unload the truck, and respond to incoming calls from two way radio. The most enjoyable part of the job is everyone work together as a team makes everything go by easier, also the work place culture is very friendly, productive, competitive, and professional.

As a front desk clerk I was responsible for the intake and checkout of all guest. I performed many customer service tasks such as food service and book keeping. 

Management was a huge reason I decided to leave this job. In the 4 months I worked there they went through 3 sets of managers. I was only suppose to be a part time employee and I ended up working 50 hours plus a week. As a full time student I was not prepared to work that many hours.

Best part of this job was free coffee.

Hardest part of this job was doing other peoples work and not getting paid for it.

What is the best part of working at the company?
All the people there are fakes so really there is no good part

What is the most stressful part about working at the company?
Probably when no management answers the phone when you really need them and you end up working sixteen hours

What is the work environment and culture like at the company?
You will feel like you are the elements pitch lol

What is a typical day like for you at the company?
Horrible they will rob you at the end of the day

Top Job Titles	Average Salary
Housekeeper 1 salary reported	$14.75 per hour
Hotel housekeeper 2 salaries reported	$14.50 per hour
Hotel general manager 2 salaries reported	$82,500 per year
Cook 5 salaries reported	$15.45 per hour
Maintenance person 2 salaries reported	$19.88 per hour

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