practice nurse

occupational therapist

director of communications

marketing manager

sales analyst

EmpowerMe Wellness

1. When you first sign on, they give you an hourly rate, which may be high, but they do not tell you that you probably will not get your full 40 hours. You're likely to get 30 hours and will probably have to travel to multiple buildings to get your full hours if you want. This will not be told by your recruiter. Also before you sign on, know that there is productivity of 87% for physical/occupational therapists and 92% if you are an assistant. You will be micromanaged and told to clock out if you lose a patient due to refusal or scheduling conflict. If that happens, you will be off the clock without pay, which is also not explained when you are onboarded.

2. There are no growth opportunities. You will not be given a performance review yearly. If you ask for a performance review, they will hesitantly give you one but then give you average remarks on the review so they can keep you at your current hourly rate. They utilize catchphrases like "wage freeze, medicare cuts, your experience, you are already making more than your peers" to keep your wage the same. If you do go above and beyond in your role, they will still say you are just being a team player and that it is part of your job description to devalue your contributions so they do not give you a raise/merit increase. Expect that you will not get a raise unless you quit and move on to another role. If you ask to be promoted or look to move from staff physical/occupational therapist into a director position, you will only get a 3-5% increase which is nominal compared to current inflationary standards. This means you will only get your wage increased to inflationary standards and you will still be stuck at your current rate if they give you a promotion and raise.

3. If you report something to HR due to harassment from your DOR or feeling attacked and demeaned, HR will listen to what you say but will not act upon it. They will tell you they will look into it and get back to you, but expect to be ghosted.

4. The company tries to have "employee culture" but it is a joke. They offered $15 per employee for lunch for Christmas, but are so calculated that they want a perfectly itemized receipt from the DOR and you need to use the company card. This was not explained to the DORs clearly, and a DOR used their own card and was going to submit their receipt for reimbursement. Their reimbursement was declined because it was not placed on the company card even though it was never clearly outlined. However, they clearly emphasized it is a $15 dollar maximum multiple times.

5. You may think they give generous PTO with 15 days for less than one year or 21 days for 1-5 years. However, do know that sick time is lumped into this and you do not get paid for holidays. You will have to use PTO for these days. So basically, you can subtract 6 days from the PTO ( for the major holidays) and whatever sick days are required for your state (5 sick days in California). So in reality, if you work in California and you are hired on for your first year you will have 15 - 6 (major holidays) - 5 (sick days) = 4 days of actual PTO vs a company that pays you for your actual holidays and sick days.


Like many healthcare companies, EmpowerMe Wellness only cares about money. They give you ZERO training, you are lucky if you see your supervisor/ADO once weekly if you don’t work in one of their favorite facilities. This is a highly glorified SNF company. They put many facilities on the back burner and focus solely on the locations that make them the most $$$, meanwhile paying you nothing. You are micromanaged daily by the higher ups, they shove productivity standards down your throat but do not give you the proper training or materials to succeed. Management/supervisors/area directors have obviously had no training in managing people. You are promised full time hours but it is like pulling TEETH to hit 30 hours/week. You build your own caseload basically, so be prepared for whatever building you’re at to start with maybe 3 patients a week for a long, long time. But don’t worry, you are promised your caseload will grow! (It won’t). 

HR is a nightmare. If you have a concern, they take days (maybe weeks) to get back to you. They will close your complaint ticket without a resolution. You “stay on the clock” for travel but it goes against your productivity… no exceptions. You are expected to hit productivity despite all of the hoops you have to jump through just to see your patients. They ensure you not to work off the clock… but they basically tell you to without “telling you” (you will be placed on a “probation period” if your productivity is slightly below).

Run from this company. They will make so many false promises to you. I have been a therapist for quite a while and have never worked for a company so messy. Don’t fall for it. 

If it wasn’t for my coworkers, I would’ve left long before I did. 
I felt management had no idea what was going on half the time. Or they were just flat out clueless to anything their jobs entailed. Either info was not relayed to them from higher up, or they knew what was going on and didn’t want to relay info down. There would be CONSTANT changes. It was to the point you could not retain any more info. Or you’d be told one thing and the next day told another in regards to the same thing. If you would even try to move up to a lead, you don’t get much of a pay increase at all. And to move up to a supervisor position would be difficult. Yes,
People have, but not many. So there’s really not that much room for growth. If you love an inconsistent work environment, this is it. 

Benefits are not great. Yes, the PTO you get 15 days your first year, then after 1 year get 21. But if someone (yes, 1 person) is already out on a day you want off, you won’t get that day off. Also, when you leave, you don’t get paid out all of your accrued PTO. 
Insurance deductible is insane, per person. You don’t get paid enough to afford it. Not worth it. 
They also do not like to provide annual raises, or if there is, it is minimal. A slap to the face actually. 

They truly make their employees feel beyond under appreciated, especially for the work they expect them to do. They keep growing at an astronomical pace, but few and far between will hire employees to keep up with that growth. This causes a huge strain to the ones already there. The stress will truly make you physically ill at times. 

All in all, this place is/was just not it. 

I came to EmpowerMe Wellness/formerly ONR from another rehab company.  I was pleasantly surprised to find out how involved my ADO was in my hiring and training process.  She provided me with the guidance and support.  She was always available if/when I needed something and she still is to this day.  She really cares about me as a person and helps ensure I have the work life balance that I need.  I feel like that is one big thing that sets this company apart from the previous companies I have worked for.  At my previous companies, I barely knew the name of managers let alone saw them in person.  I love all the support that I get not only from my manager but from the clinical support team as well.  They are top notch and always available to help when needed.  
I also love the flexibility and autonomy I have been given with my job.  I always feel supported, but I also feel like I have the freedom to do what I love to do and in a way that I feel is appropriate.  EmpowerMe lets me practice the way that I feel best supports my patients.  They are not a company that mandates group and concurrent treatments, tells me how many minutes I can or cannot spent with my patients, nor do they tell me what frequencies I can choose for my patients.  I love that the most.  While I think group and concurrent therapy has its place, I do not want to be told that I must complete this on a daily/weekly basis.  EmpowerMe never does this.  I would definitely recommend EmpowerMe to anyone looking to work in the long term care field.  

What is the best part of working at the company?
The patients were the most rewarding part of the role, and I valued the opportunity to work with them. I also had a positive experience with my supervising OT, who was supportive, knowledgeable, and demonstrated strong clinical leadership.

What is the most stressful part about working at the company?
The organization and structure within my experience were inconsistent, which made it difficult to succeed in the role. At the time of my employment, a new contract was initiated without an established caseload, yet full-time therapists were expected to maintain productivity standards while also meeting a 32-hour requirement. This created a challenging situation where expectations did not align with available patient volume.

There was also an expectation for therapists to assist with building caseload through marketing efforts, which may not align with all clinicians’ skill sets or job expectations. Additionally, there were instances where documentation and billing preferences differed from my clinical judgment regarding appropriate use of CPT codes, which raised some concerns about maintaining best practice standards.

Resources and equipment were limited, which occasionally impacted efficiency. Benefits, particularly health insurance, were less competitive compared to other organizations I have worked with in my 13 years as a therapist.

Communication and support varied, and at times I felt there was limited guidance in navigating these challenges.

A typical day involved treating 6–7 patients for one-hour sessions while also managing clinic director responsibilities, including documentation, scheduling, compliance, and team coordination. Productivity expectations were extremely high, especially balancing 68% director productivity and 85% therapist productivity, making it difficult to complete responsibilities within a standard 40-hour workweek without overtime approval.

During my time there, I learned resilience, time management under pressure, and how to advocate for both patients and staff in challenging environments. I also gained valuable leadership experience and improved my ability to prioritize competing demands.

Unfortunately, management lacked support and flexibility. My request to continue working Saturdays to provide continuity of care to residents at the assisted living facility was denied, which negatively impacted patient access to therapy services.

The workplace culture felt high-pressure and at times toxic, with limited building maintenance and concerns about the physical environment.

The hardest part of the job was meeting unrealistic productivity expectations while trying to maintain ethical patient care standards. The most enjoyable part was working directly with residents and seeing their functional progress and improved quality of life.

I was hired for Eagle in a 20 hour position.  There was no caseload but I was building the caseload. My computer did not work on day one and it took me about 2 weeks of asking for help to get it repaired and not until I called IT and did the work myself getting a new keyboard sent.  Because of this my initial evaluations were started and never finished as I couldn't get in the computer.  At my 30 day review I was told by the regional, while standing up in the wine room, that  my evaluations were not as detailed as they should be but "everything else is ok". Well, I had not taken written notes, thinking that my computer would work - so after 2 weeks, I did the best I could from memory and the DOR said "just get it finished".  After 3 months, I was told that I they were changing my job position to PRN and what did I think about it. I said "Well, I guess I can't do anything about it." My regional said "We;ll, You don't need to work for us!". I have been a therapist for many years and have never had a regional who was so untrained, inexperienced and so unprofessional.  I loved the patients, but feel this company is growing so fast, they don't have time to train their management on how to provide the best high quality programs. I never received anything in writing regarding job changes, etc. 

What is the best part of working at the company?
best part of working at the company was their pay was competitive to other companies, flexible work hours, paid travel time. 

What is the most stressful part about working at the company?
the company requested at PTA also fulfill non billable job positions which included, front desk services, scheduling,  PT Aide, marketing & HR services while micromanaging productivity & documentation. 

What is the work environment and culture like at the company?
no company culture or environment. we worked remote or independently

What is a typical day like for you at the company?
scheduling off the clock to open facility on arrival to treating residences, taking walk in questions, leaving walk in messages, doing set up and clean up between each resident, creating HEPs for residents, teaching group ex. PRN,  documentation, sterilization, bring laundry from facility home (no service) bringing my own equipment for use (company discouraged purchasing) getting insurance info, checking when documentation was due for PT, communicating via email or text with 2 DORS, 2 SPT & 2 ADOR.  continuing scheduling on weekends and off hours per resident request (all except treatment times billed per minute were non billable hours).

I have worked for EmpowerMe Wellness for about a year. This is by far the best therapy company to work for. Prior to working here, I worked primarily in the skilled setting for several different contract companies that do not hold any value to their therapists. They all treat their therapists the same. Accepting this position with EmpowerMe Wellness has been the absolute best decision I have made.  This company is honest, values their therapists, cares about seniors and their health, allows for me to have work life balance that I did not think was possible, and has the most positive work environment. My direct supervisor is absolutely amazing! She will do everything in her power to help you succeed, she is personable, understanding, and at the same time I know exactly what is expected of me. She is the best!!! I have never been happier and felt more appreciated than I do with this company. They offer many amazing programs for seniors, and it's wonderful to work for a company that has our seniors' best interest in mind ALWAYS.   I plan to work for EmpowerMe Wellness for as many years as possible. I absolutely love it!!

I love coming to work everyday because it doesn’t feel like work. It’s my job to take care of the residents  I work with and give them good therapy however, because I enjoy what I do and this company values quality work and quality people to work for them, I don’t feel like it’s just a job. I appreciate the values of the company and it drives me to want to do even more for my residents. The work environment and my co-workers make coming to work that much more pleasurable. Everyone is on the same page as far as the level of commitment and dedication. The residents are motivated to improve and are pleasant to work with as well. The best part of the day at work is seeing the resident’s smiles and laughter knowing they’re enjoying their lives and getting the benefits of exercise and staying active. The hardest part of the day is sometimes feeling like you want to do more for the residents but, run out of time. 

Top Job Titles	Average Salary
Practice nurse 9 salaries reported	$140,000 per year
Occupational therapist 1 salary reported	$60.50 per hour
Director of communications 6 salaries reported	$95,417 per year
Marketing manager 5 salaries reported	$77,500 per year
Sales analyst 4 salaries reported	$100,000 per year

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