licensed practical nurse

nursing assistant

caregiver

medication aide

cook

Enlivant

Horrible place. In my brief stay I witnessed repeated med errors,neglect of dementia residents, bullying of 2-10/10-6a shifts(i worked dayshift & witnessed this daily), staff high or inebriated,documents destroyed altered or "created" to hide serious med errors. Therapists from outside the facility(and hospice nurses) are BEYOND frustrated at the lack of integrity & support from the current mgmt.

Residents are either ignored or openly taunted. They sit, soiled for 8 hours in wheelchairs & when 2nd shift reports residents soaked w/urine(through their clothing, mind you) they are accused of bullying the shift responsible for the neglect. Management refuses to address the neglect of residents & drug use. 

Enlivant's "core values" are the funniest joke of all because those that follow them are systematically harassed by management & dayshift. Activities are ONLY for the same 8-10 residents daily(the remaining 38 residents get ignored).

The main goal here seems to be to give care ONLY to the few residents whose families visit DAILY. All the others suffer neglect,verbal taunts & seclusion. I have never witnessed such horrendous occurrences in my life as I have at Woodbourne Place.

After only 49 days, I handed in my manager keys because it became insanely clear to me that I was expected to ignore the neglect. No empathy whatsoever. At Woodbourne Place, patients are absolutely placed at the back of the line! However, kudos on the show mgmt puts on in front of families!! This "show" is truly a delight to behold!!!

The positives? Residents,families,2-10p/10-6a shifts(RCPs & techs on these shifts put residents 1st and strive to give them affection and respect), the cook & dietary aide,the food,concierge, community relations/marketing,housekeeping and maintenance.

Dayshift hides in rooms all day or leaves facility without permission & mgmt allows it. Dayshift ignores residents' call-pendants and mgmt allows it. "Harmonious" at Woodbourne(and at Enlivant in general) means turning a blind eye and allowing all of these horrible things to fester. Shame on the management at Woodbourne. 

One of the last things I heard/saw the ED laugh about was a corporate gathering where corporate "execs" dressed up in costume, singing "R.E.V.E.N.U.E." in the tune of Aretha Franklin's hit, "R.E.S.P.E.C.T." Because revenue is what it's all about at Enlivant. They could have easily sung, "R.E.S.I.D.E.N.T.S.", but they didnt. This fact speaks VOLUMES! 

Do you enjoy your professional license? And did you work hard for it? If so? Protect it and stay away from Enlivant Corp & Woodbourne Place! I will not EVER include this place on my professional resume because to me, that would be a total embarrassment to my career in nursing!

All you need do is read through all of these reviews to see what kind of atmosphere exists at this place.

I worked for this company for over 2 years. It started out ok but it quickly went downhill. The regional and corporate leadership want you to do everything with a skeleton crew. If they could legally get by with just a nurse, sales person, and executive director, they would. They want their direct care workers to work for bread crumbs, refusing to be competitive, by trying to sell you on their CHIEF core values, which are a joke. Turnover rate is unlike anything I have ever seen because they expect the RCPs to work as direct care, housekeeping, kitchen staff, and whatever else is needed in the building because they have absolutely gutted every department. The kitchen consists of just a cook. You have to sacrifice care on the floor in order to send your aides to the dining room to serve meals. 

Regional and corporate management are alarmingly out of touch and highly, highly unprofessional. They don't hesitate to bring personal relationships into the fold even when it has nothing to do with the job at hand, just because they might not like someone. They will sacrifice the care and customer service aspect of the job because someone does not fit in with their "group."  This does nothing but promote toxicity and constant backstabbing in this company at unprecedented levels. When you forward the issues to HR they fall on deaf ears. You are constantly discriminated against and harassed, all for nothing, other than the regional leadership has decided they don't like you because you get along with people they don't.

Things are constantly being cut, while the prices are constantly going up. The residents are forced to pay thousands of dollars a month out of pocket to live here, and they are getting less than what they would at a homeless shelter. The company knows this, they just don't care. The families are aware and when they try to talk to someone, they are just ignored because the leadership believes "They'll eventually go away." That was an actual quote from an RDO. 

The care these people get in these buildings are a joke. The staff is stretched so thin and so overworked that they couldn't provide the type of care that is needed. Again, management knows this and won't allow you to hire anyone because they are sacrificing care at the expense of the residents. I feel like this company is basically a scam against senior citizens. I would not put a family member in this place. 

I would definitely not work here.

I worked for Enlivant as a Community Relations Manager for a year and a half.  If you want to be micro-managed and work 7 days per week, be my guest and apply...  They enforced a 4 day, 1-2 hour phone blitz, which included weekends where you are watched by regional managers while you are actively making phone calls on Zoom.  They want to watch you the entire time to make sure you are making the phone calls.... yeah, weird and super creepy...  You will have between an average of 10 to 15 hours of your work week being on Zoom meetings to either be watched making your phone calls or to discuss how the other 60% of your time hasn't been spent bringing in some Move-Ins into your assigned community.  You are only allowed to work 40 hours, however, that will Never Ever be true.. I can't remember a time I worked 50 hours or less except when i was in new hire training..  You are REQUIRED to call any lead that comes in by email within 15 minutes before 8pm.  That RULE changed to 5 minutes before I left the company. It doesn't matter if it's your 5 year old's birthday, on a date night, or attending a funeral, the call must be made immediately and accepted on their lead tracking program or you will be be in some serious trouble with regional managers and home office in Chicago.. You will honestly gift this company your livelihood in order to make them happy.  Another thing is their "Great Place To Work" certification.  They require 100% of every employee to participate in a survey, and the staff is scared about retaliation if they are honest.  The scare tactics that the Regional Teams use to fulfill 100% participation from each community and daily gripe out calls with community management is embarrassing and should disqualify this company from "A Great Place To Work" certification!  The Regional Team will harass the management team so bad that it is incredibly hard to accomplish anything on a daily basis when this survey goes Live!  I'll wrap this up.  The only good thing about the job was thinking you were helping families.  The bad, working for an out-of-touch, greedy company only worried about the bottom line, money!

One of the most disheartening aspects of Enlivant is that senior management says all the right things, but their actions do not match their words and rarely does it trickle down to the regional or community teams.  You will be severely overworked, weekends, holidays, nights, when you're on vacation, you are always expected to be available.  Yet somehow, you will be significantly underpaid for the work you do, especially in facilities and maintenance.  They will pay other region leaders okay but you will be grossly underpaid in facilities, compared to the span of control.  Other region leaders are in charge of 10-12 buildings, but facilities will be in charge of 25+ buildings.  The communities are poorly funded and there is not money available to upgrade or replace broken equipment.  The company is hemorrhaging money and is reflected in the fact that the buildings are falling apart and the funds are not available to repair them.  

There is zero opportunity to grow, develop, or promote from within as favoritism is rampant and the company does little to support education and training.  Also, don't even think of bringing new ideas or questioning to improve processes, they do not allow free thinking as a company.  Many staff at the communities and even on the regional teams do care about the residents and want to do a good job, but they are so overworked and overwhelmed by an unrealistic workload and lack of support that they end up hating the company and leaving.  Senior management just doesn't get it.  They live in a make believe world and talk about how great it is to work at Enlivant, but they are so out of touch with the communities and regional teams and offer no support.  Do yourself a favor and look for employment elsewhere.

Upper management concentrated the vast majority of their time on sales and marketing efforts.  Sales staff at the community are being harassed constantly about move-ins. Other important community operations were  mostly ignored. There was little emphasis on keeping residents happy once they moved in.  This caused a high number of residents to move out so it was difficult to gain traction in occupancy.  This is a serious flaw in their business model.  Considerable discounts in rent are given to build occupancy instead of adjusting rates permanently to the market.

Hourly wages are quite low for caregivers and food service staff.  These folks keep the operation running and are the main face to residents and family members.  Daily food budgets are insufficient for the residents food and dining supplies.

A typical day was putting out fires and dealing with issues.  Overview of the community from above was poor and when new ED's arrive there are so many issues to be deal with since the last ED didnt do their job or wasn't managed properly.  Many regulations were not followed or ignored.  

Several issues sent to corporate were ignored or you weren't notified if something was fixed or not.

The community level staff work very hard.  They make things happen for the resident.

Corporate talks about culture but it is sales and achieving high occupancy across the board for investors.

The hardest part of the job is meeting staffing needs due to low wages and the time it takes to bring a new person on board.  Staffing ratios to residents is low and overall training needs to be improved greatly.

The most enjoyable part of the job is meeting resident and family needs.  Many families are in crisis when they come to you.  It is satisfying to assist these individuals.

.

I worked as an Aide for nearly 9 years. Constantly asked to work on days off and to come in early/stay late. Management doesn't care about work/home balance, unless it is their own. The care is substandard given the absorbent amount of money residents pay. The food budget is a joke, when they are budgeting only about $10/person for the 3 meals a day. Offered pickup pay, which never received (others had the same complaint). Went a year and a half through the pandemic without missing one day, given no thanks for the dedication. But missed a day due to extreme weather conditions where the road was snowed over, and got a condescending note left about "being mindful of others when calling off". Definite favoritism shown to other employees who brown nose with the management, despite their work ethic being poor (tardy to work, avoiding job responsibilities). And it doesn't matter to bring issues up to HR, they pretty much brush off your concerns, despite serious harrassing behavior from management. I dedicated myself to the well-being of the residents of the facility and always tried to make sure that when my shift was over, everyone and everything was in better shape than when I arrived. What did I get for my dedication? Not even a thank you for your years of service in my last two weeks. Staffing has been a serious problem, which the pandemic hasn't helped, but neither has the overall attitude of the employees. Health care can be a tough career choice, but it also can be rewarding. But you have to have the right people leading the charge and whether it is willful ignorance or just stupidity, this company has not. I would HIGHLY recommend AVOIDING working for this company and to double down on that sentiment, there is absolutely zero chance I would ever put my mother in a facility owned by Enlivant nor recommend anyone else. 

Management would always expect you to do their work on top of yours. Always asking for assistance with answering phones and the doors but when it came time for you needing assistance with providing care to the residents it was always a struggle. Management would talk negatively to all their employees about other employees. Constantly ridiculing employees when they are not able to work when other staff calls off and making comments like "we are not hiring anyone else that has kids cause it seems like they can never work." They always made sure that you knew, in a derogatory way, that management had to cover the call off. Would send nasty replies back when you told them no. You could always work hard and never get credit for anything. Management is very poor and even if their is a complaint filed they push it under the rug and it disappears. 

The most enjoyable part of my job was the residents. You build a great rapport with them and they just consider you family. The residents want to talk to you about what is going on with their lives and then they want to know about yours. The residents families are also the greatest. So many families are there day in and day out spending every moment they can with the resident. 

The hardest part is when some residents families place them in a home and never come back. I understand it is stressful for them but residents need their families and want familiarity. Families need to understand how stressful it is for the resident. They want that sense of love. Seeing residents having no one by there side for a big life change and when it is time for them to pass on just hurts me so much. Knowing the last voice they will hear will not be their families is so upsetting . Losing residents, whether it be to death or they move out, is also another hard part of the job. When you become so close to them it really does hurt.

Higher management had no integrity. Will lie to you every day. Will fool you into lying to patients and their families. 

After six months of submitting my expense vouchers and receipts, I had not received any reimbursement. This was for over $500 to $700 of my own money per month. I learned that this was common problem for other sales team members at other locations in the company. After I raised a stink about it, I was let go. I had to get a lawyer involved to get my money!  But I finally did. Other sales managers did not... Thankfully I kept better records. 

I had also raised issues to higher management about care incidents that were brought to my attention (Most notably: a visiting family member found an Alzheimer's patient--not related to her--standing in a snow drift outside a door that was supposed to be locked--the door was being used by staff or other patients to sneak smoking breaks). It was brought to my attention when I arrived to work and I immediately reported it and took a statement from the visitor that found the patient. When I reported it higher a normal investigation was begun and I was continually berated for causing problems. THIS WAS SOMEONE'S LIFE!  Higher management denied the incident--even though there was a statement by the visiting lady that helped the patient out of the snow. Deny and hide is the way this company deals with problems. 

Company has traded hands multiple times in the past few years. That creates certain understandable problems. But worse part of it is knowing you are working for the equivalent of slum lords. High expense for customers, but tight grip on providing quality services. The line staff in my house was generally good people. Sadly we were the lowest paying care facility in the area--so was hard to keep good staff. 

Run away from this company!!

I worked here for approximately a year as a 2nd job.  In that time the community went through 3 wellness irectors, none of whom stayed more than 2-3 months. High turnover with executive director, marketing and axtivities,as well as caregiving staff. Georgia allows caregivers to be unlicensed to work in personal care homes, which results in poor care of the resident. The building is ran down. The company never spent money to fix it up. Mix match furniture, filthy carpets, peeling tile and laminant floors. Constant plumbing issues in the memory care department that caused excessiveflooding of resident's rooms. No cleaning supplies or gloves, kitchen ran out of food often. This place is horrible abd disgusting. I was in fear of losing my license every day i went to work due to incompetent, neglectful staff. Facility had bare minimum nursing staff and would force you to stay and work doubles if the oncoming nurse didn't showup. They would threaten to report your license as abandonement if you left. Low wages, inappropriate residents who belonged in nursing homes, horrible staff who had no clue how to take care of them. I've been a director myself and it's disgusting to see companies so desperate for revenue and move ins that they would take any resident with a pulse and a checkbook inspite of them not being appropriate by state guidelines. Staff would clock in, leave the building half the shift and then come back to clock out. This particular location is awful, as are most personal care homes in the ATL area. Don't waste your time. Good staff is not taken care of. Bad staff run the place in the ground. Run! Run! Run! Lowest wages I've ever been paid as a nurse.

Management shows no compassion for its residents or employees. They are only concerned with maintaining 100% occupancy and themselves. Managers will cover each other, but have little to no care regarding residents or "lower level" staff. There are no consequences for management playing favorites with certain staff members. Treat the good employees bad, while the lazy ones get treated like gems. They have zero common courtesy or respect for staff. Treat them like they mean nothing. Turnover rate is extremely high. Training is a joke. When you ask questions about something you are unsure of, they make you feel like a complete idiot instead of helping you out. You are required to do more than just cares. You are expected to help in the kitchen, housekeeping, activities and do the RN's job. Facility is delusional and does not uphold their stated mission/values and is very unethical in their practices. They do not care about being their for the residents. Most residents at the facility where I worked had no idea who our ED and RN were. They never bothered to spend time getting to know our residents. It was all about maintaining their own personal image and making sure the community was maintaining their census. The hardest part of my job was dealing with all the two-faced, lying, back stabbing people I dealt with. What I enjoyed the most was coming to work and seeing the residents and knowing that I was putting a smile on their faces, laughing with them, and sharing stories with them. I will miss the residents dearly, but not the management. There is no love lost on my part. Its extremely sad when management is only there for the money and not for residents or staff.

Top Job Titles	Average Salary
Licensed practical nurse 5 salaries reported	$26.20 per hour
Nursing assistant 1 salary reported	$15.50 per hour
Caregiver 9 salaries reported	$14.50 per hour
Medication aide 1 salary reported	$22.00 per hour
Cook 1 salary reported	$22.00 per hour

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