assistant general manager

customer service representative

general manager

cashier

kitchen manager

Enmark Stations, Inc.

I currently work 3rd shift (10pm-6am) in an EnMarket in a small town and let me start by saying I love 90% of my job. I have amazing regular customers and my both my general and assistant general managers are amazing and even as an employee I still consider them friends as well. I was well trained which is not easy as I have severe ADHD but they were patient and walked me through everything and answered any questions I had even if I had to ask multiple times. I applied for a full time position and I am scheduled for 40 hours a week with frequent optional overtime possibilities.
That said, no place of employment is free of internal problems or drama and corporate decisions are very inconsistent. This is also one of the only companies I have ever come across where a no call no show is a write-up as opposed to immediate termination. There’s more I could add with that but as it is currently under investigation I can’t go into detail. 
Along with this it’s important to remember that as a customer service employee you sometimes have to be enemy number 1 and convince stores are no different. I do occasionally get cussed out by customers but when dealing with tobacco and alcohol the law and policy comes first. I definitely recommend taking the time to study city, state, and federal alcohol and tobacco laws as well as company policies. 
Something else I have noticed is that policy doesn’t always apply to each store (weird I know). Prime example is our rto, used for training, mentions the use of international id and reservation id as allowed forms of identification but our store doesn’t accept them.
One final point I would like to make is while day shift almost always has at least 2 employees present, night shift may not depending on location. Our location has me on my own at night but at the same time, I have police and county sheriff coming in and out at all time of the night as well as customers who have defended me multiple times so I don’t fear being alone and in fact prefer it.
To sum up, the job can be a little stressful, corporate is inconsistent when dealing with problems and employees, but it’s a job that can be very rewarding with awesome people!

What is the best part of working at the company?
The Eatery food is cheaper for employees.

What is the most stressful part about working at the company?
The schedule and management system is not easy to get information on, and there are a few things you can't fix when a manager is not present. At my workplace there was only managers present during the first shift despite the machines being just as easy to break during the second and third shifts. I worked second. 

What is the work environment and culture like at the company?
I am unsure of how to describe the work enviroment of Enmarket Stations. I myself was overprotective because it is a gas station. I can't speak on my experiences with the rest of my team because they were different every week. There was something the changed every week of my working there, so there was no getting used to anything. 

What is a typical day like for you at the company?
I would come into work, clock in, write my starting paperwork, count into the register of the Point of Sale system, check the foods and drink areas for spills, and interact with customers. Depending on the people that buy with you it can get tiring at the register very quickly. The list of tasks on the wall were not the tasks we needed to be written down, and they did not change them to tasks that actually have to be done everyday despite how many workers said they were not a good list of tasks. Time passes, it's time to leave, so check all the areas for spills and trip hazards again. Then I count the register down, say bye to my favorite coworkers, clock out, and walk home.

I mostly worked evenings and overnights. typical work was tending to customers, keeping fresh coffee and roller grill items on the grill, making sure cups were stocked and fountain machine drinks were changed out, and ensuring the store stayed tidy. I learned that regardless of the pitch HR tries to sell, at the end of it all, they don't really care about their employees. Made several complaints about how the manager was treating myself and my fellow hard working coworkers and nothing was ever done. The district manager always sided with the store manager and they made it very clear we weren't valued and that we were in fact expendable. I never got days I requested off even though I would request them 3 weeks to a month in advance. The manager was lazy and would not properly train newhires, but would blame them when they didn't know how to do their job. She would hire people with previous experience at other gas stations and tell them they should know what to do because they work at a different gas station before. For sure the hardest part of the job was dealing with the manager and district manager. they are buddy buddy and in the district managers eyes, the store manager can do no wrong. The store manager always takes credit for the hard work the employees put in instead of bragging on her team of few who do an outstanding job. By far the best part of the job was the customers and the regulars I would see every day.

What is the best part of working at the company?
The customers were the best part of my experience working at enmarket! The manager and others were not friendly at all, the don't train you throughly, then fire you when you don't know how the procedure is for certain situations. How do you walk into your place of employment and not speak to your employees but expect them to feel comfortable and speak to each customer that walks in the door? Lead by example! 751 Enmarket is the most unfriendly job I ever had! Always not enough people on a shift when there are a lot of pizza and wings orders coming and they expect you to make pizzas but also watch the store! The always need 2 people on 2nd shift. The only  thing I miss is my customers...

What is the most stressful part about working at the company?
Unfriendly Co workers, not all of just management

What is the work environment and culture like at the company?
Horrible conditions mainly due to staffing

I worked as a cashier where I mostly ran the cash register , stocked shelves , stocked and cleaned the different food and drink stations throughout the store, and cleaned floors and bathrooms.   I have a family and made it very clear the hours I could and couldn’t work, I was brought onboard assured that I would have a set schedule each week and would be able to put my son to bed each night , not 1, not 2 but 3 times I was there BY MYSELF for HOURS past my shift end time because of no call no shows.  Hard work is not appreciated at all, you will not get a raise no matter how much they talk about giving you one, and they will not enforce policies to help keep organization and thoroughly cleaned spaces maintained.  Cleaning and keeping a neat store is useless because they don’t ever give write ups or fire people unless they steal.  Just stand at the register and you can have a job for a longggg time doing the bare minimum. 

you will never be good enough in this company. When you find workers, which is nearly impossible because they don't pay well, they don't train them properly or give you enough hours to train them so the cashiers always end up quitting. So you are stuck with a workload enough for 3 managers. You work 50+ hours and are always on call. Even when your sick or on vacation. Upper supervisors only care about the numbers you produce and offer no help if you are not meeting their impossible standards. They are constantly changing the way they want something done and are very critical of you. They talk about you to other managers and dont let other stores help you. If you have a family you might as well not even apply unless you don't care about ever seeing them or you don't want to be part of their lives because this company could care less about you. This was the worst job I ever had and I don't recommend anyone working here.

A typical day at work was loading hot dogs and other food on the grills, and vacuuming carpets and stocking coolers.

I learned the cash register very well. I also learned how to fix gas pumps.How to front things up on the shelves and making sure the store looked nice.

Management was really good. I had a really good work ethic with my managers and they treated everybody equal.

My co-workers were nice and fun to work with. We all got along really good and as a matter of fact i also consider some of them my friends now.

The hardest part of the job was having to deal with rude customers but i handled that pretty well. Was always nice and said okay you have a great day.

The most enjoyable part of the job was stocking the coolers and chatting with some customers about sports and other conversations.

What is the best part of working at the company?
I like my job very much, but I especially love my manager she's sweet and will work with you. Overall Enmark is great place to start out.

What is the most stressful part about working at the company?
Sometimes the customers do give my coworkers and me a hard, but the work is easy and a little strenuous but in a good way.

What is the work environment and culture like at the company?
Mostly always friendly, the customers like to chat with us the cashiers. It's easy-going at the store. 

What is a typical day like for you at the company?
Busy fast paced and usually fun as long as you keep a positive mind even under stressful situations.

It was very strenuous work due to the fact that you had to stock the coolers. It was very cold in the coolers and there was a lot of heavy lifting. The store was very busy. At night we had to call the for the police many times due to customers under the influence of alcohol or drugs. People who had been in fights and were bleeding would come in and the police and ambulance would be called. 

I liked working with my co-workers and a lot of the customers were great. I loved helping customers find what they were looking for.

Management was nice and easy to work with.

I didn't exactly like emptying the heavy trash cans.

What is the best part of working at the company?
The pay was good. Working with the people was good also but dealing with the customers are challenging.

What is the most stressful part about working at the company?
The customers because they feel because your the employee, they are right.

What is the work environment and culture like at the company?
The environment can be dangerous, there was a time a car came into the building. Some people with no where to go during the day will hang around the store which isn't safe at time for me

What is a typical day like for you at the company?
The days where good if everyone did their work for the company and team

Top Job Titles	Average Salary
Assistant general manager 5 salaries reported	$17.40 per hour
Customer service representative 6 salaries reported	$13.33 per hour
General manager 1 salary reported	$48,000 per year
Cashier 1 salary reported	$11.00 per hour
Kitchen manager 4 salaries reported	$21.88 per hour

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