customer service representative

construction laborer

laborer

service technician

customer success manager

Entrusted

Overall assessment: I do not recommend. Employees are not only rated on job performance, as they should be, but there’s an inordinate scrutinizing of your company culture buy-in that is both toxic and suffocating. Always hard to figure out if you’re in the “in club” or you’re “out”. 
There’s also a constantly changing performance metric and company restructuring that creates tremendous uncertainty and instability as well as affects team morale. If you’re of a very specific and particular religious affiliation you will be most welcome but if you’re not, you’re always held suspect and your “character and integrity” questioned. They do compensate you well, however, upward mobility is not clearly delineated and there is no honest and objective process to move forward. What is communicated in the mandatory company meetings is typically not followed through down the hierarchical chain of command. Meetings are pointless and sophomoric in nature, resembling more a middle school pep rally than a professional environment.
If the job seeker is familiar with the restoration industry and wants to pursue that is one thing, if not, please stay away. 
I will summarize it by saying that although it proports to be a customer service minded company, employees need to know that it would serve customers better if the caveat “buyer, be advised we’re entering an arms-length deal” be stated.


Bi-weekly company meetings are a waste of time, with hints of brainwashing. They have an unhealthy obsession with motivational books and enforcing company culture with what’s written within said books. 

There is a lack of diversity within the leadership team, leading to an extreme level of like-mindedness that will ultimately prohibit the company from growing and improving in much needed areas. 

Growth opportunities are nonexistent for hard-working team members unless you attend their church. Management likes to hire “yes-men” as they do not want to be challenged. 

There is lots of favoritism towards team members that attend their church or if you are directly related to the CEO. 

A core value of Entrusted is “Team Member Development”. However, upper management consistently overlooks employees that have shown excellent work ethic, are team players, etc but don’t fit within their desired “mold”. 

Leadership has unrealistic expectations and the metrics for success are changed on a regular basis, making it incredibly difficult to know if you are successful in your role.

Another core value of Entrusted is “Integrity”. There have been several discussions held about how team members need to exemplify this trait, but there appears to be a lack there-of within the management team.

All in all, please do yourself a favor and seek career opportunities elsewhere.

Entrusted is not a typical employer. They truly care about the employees on a personal and professional level. Management from the top-down is humble and always looking for ways to positively impact the entirety of the lives of all employees. The culture thrives on the quality, personable, positive people that make up the workforce. All jobs out there pay differently and I think most working people usually feel as though their pay should be more based on how hard they work, but this is rarely the case here. Entrusted goes the extra mile to provide comfort by offering bonus programs to try and enhance compensation in many departments while still maintaining the ability for the company to grow as a whole, which in turn is great for employees. One of the best things about this company is the transparency. You always know where the company stands and what they’re working on, both big picture-wise and the new ways they’re looking to positively impact the employees. If you’re looking for a fun, professional, supportive environment where you can make a positive impact in the lives of others, this is definitely the place for you.

Opening up the business at 8:30 AM. Bring up computers for the work day which ends at 8:30 PM. Working with team members and visitors. I have learned how to manage a staff and taking different classes at the hospital to make my job more important. My employees are very loyal to me. They will do everything that I ask because they know I'm the first one to tell them I wouldn't ask them to do anything I wouldn't do myself. I have 5 employees that I manage. I also have 12 volunteers that I am so thankful for. The hardest part of my job is lifting boxes that are 50 lbs. I enjoy my job very much because my employees have been with me for 8 years and they are like my family away from my family.

Entrusted stands out as the finest workplace I've ever experienced. Its infectious atmosphere and welcoming culture make you feel like you belong from day one. The ample room for career advancement and the opportunities for personal growth are extended to all. Having dedicated two years to this company, I can confidently say that I intend to make it my lifelong career. I hold deep admiration for this company, its leadership, the abundant opportunities, and the vibrant culture. When it comes to employers, you won't find a superior choice.

What is the best part of working at the company?
Team work, company values, training, support, they take care about employees.

What is the most stressful part about working at the company?
Normal. Nothing to worry. Peaceful work environment.

What is the work environment and culture like at the company?
High values, respect and take care about customers, comercial partners and employees.

What is a typical day like for you at the company?
Installing mitigation equipment, checking the equipment, doing some demolition and supervising and driving.

There is no communication between management and staff. Calling into the office is dreaded due to the impatience and lack of friendliness from office staff. If a client is verbally inappropriate they only tell you to say that is not appropriate. However if that does not work they do not follow up with client or have your back. 

Pros: Best people I have ever worked with. Each person loves to work hard, cares about serving and helping one another, and wants to help the team succeed. It is a company driven by its mission, and I appreciate how often we talk about our core values. The company genuinely seeks to apply them consistently. 

Cons: Hours can be long at time, and the environment is very fast-paced, due to the industry as well as how much change there is. 

Entrusted is the BEST. Leadership cares about you and genuinely wants what's best for you career wise and personally. The company culture is unlike any other job I've ever experienced. People working here actually enjoy their jobs, which made it a joy to serve our clients together, and serve one another. This is a one of a kind company. 

Truly the best company I've ever worked for.  The leadership cares deeply about my growth and has provided excellent career opportunities for me.  The culture is unmatched!  I look forward to coming in to work everyday because the people here have a commitment to working hard and caring for each other.  I laugh everyday and I'm challenged in my growth everyday.  

Top Job Titles	Average Salary
Customer service representative 3 salaries reported	$23.00 per hour
Construction laborer 15 salaries reported	$18.13 per hour
Laborer 15 salaries reported	$17.73 per hour
Service technician 1 salary reported	$19.00 per hour
Customer success manager 8 salaries reported	$19.50 per hour

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