fitness manager

personal trainer

fitness consultant

assistant general manager

kids club attendant

EoS Fitness

Eos fitness is a typical public gym. It has the basic amenities that a gym would have, with some decent janitorial and engineering services that keep things running smoothly... sometimes.

The business has a salary that can be barely livable for some young people- especially those who are just getting out of high school, or are looking to get their foot in the door with the gym business... sometimes.

The company cares very little about their employees, unless they are good salespeople. They couldn't care less if you were their best front desk/club attendant/ kids club/facility management. Only the best of the best employees would have any recognition- and that recognition is disgracefully low. I knew some incredibly hard working people that were shoved down the drain because of their "low work effort" and "lack of value" to the company- even though they made the work environment a much better place, and brought smiles to so many people.

The employees here are all wonderful people... most of the time. I have made some lifelong friends here, and have met some truly incredible people during my time. Most of the managers were genuinely great people who did the best they could to help everyone- even if it put them in a challenging position. However when poor management comes into the scene... things get truly terrible. Lack of communication, refusal to take responsibility, refusal to do their job, refusal to listen to employees about concerns, lack of ability to express issues with employees, and lack of leadership ability.

The pay is abysmal. It is truly a terrible place to work if you are planning on getting a decent job to pay bills, or to simply have some freedom. Every position except those held by the District Managers had terrible salaries. Every position except the managers got paid 10 dollars an hour, with the kids club being paid 11.  There isn't a way to communicate with corporate about any issues about anything.

If you need a job, no matter how bad or good it is- this is the company to go to. Simply put, you will be hired here, unless you are really terrible at interviewing. It is extremely easy to get a job here, as the turnover rate is extremely high. No matter when, no matter the kind of person you are, you WILL get a job here if you want one.

Daily tasks at this job can range from standing at the front desk doing nothing (not being allowed sit or do anything to pass the time), to dealing with three customer service issues at once, a broken toilet, broken machines, broken computers, all while being by yourself. And you are expected to maintain the gym, on top of all those things at the same time. Simply put, it seems like a job worth the 10 dollars an hour, however under the surface you will quickly learn that is absolutely not the case- and don't expect a raise anytime soon, you will never get one.

Unless you are a manager, you will not get any employee benefits worthy of being called a benefit. Employees get two extra "free memberships" that only work at one gym. Employees cannot bring a guest under their free membership, and are forced to contact a manager in order to get a 10% discount on a drink or snack. Employees are not allowed to eat at the front desk either- with varying degrees of restriction on cell phone usage, and taking breaks from standing. Employees are also not allowed to be paid for overtime, unless they are in direct contact with the higher ups to approve their overtime. There have been plenty of times where employees have been threatened with termination for taking overtime without asking first. Employees aren't allowed to rest during their shift- even if that is leaning on the desk or taking a seat at the front desk.

Employees are also expected to know how repair IT issues, plumbing issues, machine issues, and software issues on all devices without any prior training- and if employees claim they are unable to solve these issues, they are demeaned for their lack of experience and knowledge on the subject- no matter how small or large.

In conclusion, if you want to despise your very existence, whilst also being forced to pretend that you enjoy your suffering (while being paid of course) then this is the job for you. I highly recommend you search for other jobs, unless this is the only one that accepts you. The people are fantastic, the management is pretty terrible, with some exceptions. Please, don't work here- unless you need friends.

Thank you for reading this- and I hope it guides you in preventing this torture of a job

PS - assistant managers make 11 an hour :)


I'll be as fair as I can. A big-box gym like EoS is a good place to start out as a personal trainer if you're looking to get a lot of experience fast. Depending on where you live, you'll be thrown any kind of client you can think of. Seniors, 20 somethings, people recovering from injuries, regular people who are just de-conditioned, semi-fit people, etc. Putting in a solid year at a place like EoS can give you valuable experience - IF you really do the work and program for your clients and don't just dial it in.

It is not a place for people who need to make a living. The pay is abysmal - at $10 per half hour session. They'll say you can make $20 an hour. Not only would an experienced trainer laugh at this rate - you'd have to do 50 sessions a week at a half hour per session (which is the majority of sessions) to make $500 a week before taxes. This will pretty much destroy any trainer - even one who's really conditioned. 

Trainers are forced to sell supplements. IMO this is a terrible idea. I absolutely will never recommend any supplement to a person who doesn't need it, and I will never, ever, sell supplements just to make sales numbers. 

Most any EoS location is very busy. Packed from open to close. (Probably because of their prices.) This can be a positive or a negative in terms of training clients. On the one hand, training clients in a war-zone busy gym can be a drag. On the other, it teaches you to be on your feet in terms of programming and choosing substitute exercises when machines are constantly occupied. 

In my very brief time at EoS, I thought the other trainers were very nice people. And my immediate manager was a good dude, It's just that everyone is under a lot of pressure to make sales numbers, and that adds an unpleasant edge to things. 

I accepted a trainer position at EoS because I was between jobs. After only a short time there, I was offered a position with a company that pays trainers 5 times more per session. Guess what decision I made lol! 

A good thing about EoS is that they don't make trainers get their own clients. The managers feed trainers clients. Unlike Crunch, where PT's are essentially sales people. 

I truly believe that EōS Fitness is, hands-down, the best commercial gym around. ESPECIALLY at their reasonable and affordable rates. Yet to find a gym that can compare.

I joined EōS Fitness as a member in 2017 before becoming an employee in 2018. They were, and still are, constantly growing, developing, and expanding. Because of this, opportunities are constantly becoming available to employees for them to grow, develop, and move up in the company. I earned my first promotion, into a management position, within my first three months of employment. After 2 1/2 years of learning, developing, and mastering my skills in that department, I sought out and was given the opportunity to transfer into a different department. I then spent three more years with the company learning, developing, and mastering the skills in that department. The only reason I chose to leave the company was so that I could begin my journey into the field of my long-term career choice .

You may or may not have already heard, but the turnover rate might be considered by some as high. But, should this really come as a surprise? Most companies with minimum wage paying positions have high turnover rates. Lol.

Whether or not the fitness industry is your chosen career field, EōS Fitness is a great company to work for. The experience you’ll gain, the relationships you’ll build, and the skills that you’ll develop will be valuable additions to your life.

If you are a responsible, adaptable, hard-working, or reliable person, then it’s likely that you’d have a positive and successful employment experience. In other words, don’t expect results of work you don’t do… or flat out just don’t deserve.

Overall, I consider EōS Fitness to provide a fun, exciting, and uplifting environment for their members and staff. I don’t, at all, regret the time I spent with them.

I enjoyed my time at Eos Fitness greatly and felt that it advanced my skills noticeably, but the guidance for promotion/advancement is severely lacking. Requirements were unclear and subject to change and I was given the impression that certain favoritism was at play behind the scenes, hidden behind a vague guise of company culture. Executive behavior tended to be somewhat professional; given the environment, that is somewhat understandable, but it was stressful at times to have superiors in the company who seemed not fully committed to being professional.

The pay at Eos Fitness was reasonable towards the end of my time there, though the starting hourly wage is quite low (I was given several raises over two years). As with all commission-based jobs, paychecks tended to be inconsistent yet generally acceptable. Bonuses tended to be fairly generous and common but were again inconsistent.

Hours are consistent in the sense that you are assuredly going to work at least 40 hours a week, but given that the majority of the locations are open 24 hours a day, the opportunity for work-life balance is very narrow and shifts frequently continued for an hour or more after they were scheduled to end.

I have worked at EoS for 10 months and I would not recommend it to others. At first it was my favorite job, made a lot of new friends, managers were laid back, free gym membership is a perk. I even got promoted super quickly (the one good thing about this job is there’s a lot of room for advancement)... which brings me to the con of that. They promote/transfer people so often it doesn’t make sense. This company has a very high turn over rate. Even though I am fairly young myself, I had to deal with management that were never ready to be promoted. The maturity level is not there. They don’t take the time to make sure the individuals are prepared, they just have to fill the position quickly and you are left with super young people “managing” you but don’t have a clue what they’re doing. They hire people that are NOT team players even though that is one of their core values. Very shady people. The higher ups mostly care about memberships sales/numbers. Due to the extremely high turnover rate, I would be left alone to do everything by myself every shift. Not even the managers enforce the gym policies. In a matter of 10 months I had 5 different General Managers. Everyone I know that was a former employee said it’s run like a high school and it truly is (not just one particular club, all of them). The pay is minimum wage, the only good thing is you get to work out for free.

It is the fitness industry. This job should be fun talking about health and wellness with members, but there is absurd amounts of pressure from the top to sell, sell, sell. Sales absolutely are necessary in adding new business, but there is so much sales pressure put on Managers who are supposed to run their respective departments. With all my responsibilities including handling difficult customer service situations, managing staff, payroll, tracking sheets, training and developing staff, and making sure my department hits sales goals, I am expected to sell the amount of deals as someone who works strictly sales full time. If I focused on sales 100% of the time like they want, all other aspects of the business and my responsibilities would suffer. There is no balance. They expect you to stay way outside your hours and almost guilt you into staying longer if they find you've been working your schedule and nothing extra. They wave the core value "fight hard to win" in your face for everything, yet there are 4 other core values that matter. But "fight hard to win" is always thrown in your face to blame lack of sales or anything else. Let your managers run their clubs, and if the business is growing (positive net change) let them be. Fitness should be fun, but with the current management, it isn't. 

Great place to work. Lots of room for promotion; however, the senior upper management is disconnected. They'd like to think they aren't though.
On the fitness side, the club managers who were promoted in 2021 were not qualified to oversee 5 clubs as Area managers. They were not consistently successful at running their own clubs without assistance beforehand. They were promoted simply by being reliable "yes men". People put in place to do what they're told, a delegation from the VP. These individuals do not support their clubs like they are supposed to and managers I am still in contact with str relieved when their Area Managers leave.

The VP of fitness is a stand up guy, he was over worked for years before being granted his promotion. You can always trust him if you have any issues.

There is relatively high turnover rate on the base sales side due to lack of support from Area management, and bad habits from senior club managers on membership and fitness sides.
This stems from an inability to properly/efficiently teach staff how to do their jobs well. Goals are not incentives to do better, it is a reflection of following the process of doing better. The focus is more about production than process within the company, though.
Being a great teacher is the most valuable part of being a manager, so know your job, be the example, and support your staff above all else, don't expect the area managers to help in depth with those elements.

I've worked at EOS for almost 2 years now and at first I genuinely loved working here. I loved being apart of the gym community and I loved working with the kids there. AFTER covid the company went downhill, and honestly it still is. There's so much micromanaging and especially in childcare they literally don't care about us.

They want us to follow ridiculous rules and have unrealistic expectations for their employees when we are still paid MINIMUM wage. It's a literal joke. Companies that require the bare minimum literally pay more than EOS. Even as a manager you can't even work over 40 hours, you get paid barely above the minimum, and the rules you have to enforce are ridiculous. 

I love my coworkers and the members that come through daily but the expectations that higher ups want from us is a literal joke. I'm not bending over backwards for a company that barely does anything for me. The expectations are just absolutely dumb. 

Pre-Covid this company was so fun to work for and I thoroughly enjoyed working here every day, but now its just higher ups micromanaging us when we're trying to do the best we can with all the covid restrictions still in place for childcare. 

This company is great for quick promotion, I became a manger not even a full year working in the company. Which is awesome if you're looking for a company that allows that for you. 

For starters they advertise 50-80k for fitness managers and that is FALSE. The base salary is for 36.5k/year. You can earn commission through the sale of personal training, however they want you to resort to sneaky and aggressive sales tactics to trick people into buying it.  Most fitness managers are making closer to 40-45k. No benefits till 90 days, and the benefits package is very poor quality. 

This is a customer service position where you will constantly be dealing with angry people that were weaseled into purchasing personal training on a 6 month contract and can't cancel. You will be forced to work 9am-8pm (but also get in trouble if you do not show up early), they promise you a 2-3 hour break in the afternoon, which is also a lie. The whole time I worked here I was lucky if I got a 45 minute break. If you are under your sales goal you are forced to work weekends. They have no understanding or flexibility for family emergencies and needing to leave to take your children to the hospital and are expected to make up any time that you have to leave, or be written up for it.  The typical work week at best when you are at sales goal is 50 hours, easily closer to 60 if you are behind sales goal. 

Don't care about their employees, if you aren't earning them money you are expendable to them 

I quit and it was the best decision I ever made, all other management left shortly after my exit too. Hopefully they start changing there ways. 

I was hired as a kids club associate in 2022 and became an assistant kids club manager in 2023. I will say this company is great it helping you move up in the company and it’s a great job for someone in school, who wants part time or even full time depending on the position they apply for. From 2023 to 2024 I worked some too many shifts in the front desk, so I built up that experience as well which was nice. I will say though the cons are management. Especially higher ups. They say they care, but they actually don’t. Even when we reach out for help, they have no sense of urgency for their employees, they fail and lack at communicating. There’s obvious favoritism that goes on. When asking for help to cover in our department, our supervisors are not quick to help us and leave it up to us, even though we’re reaching out because we need help. When we’re so short staffed that we start pulling doubles every day and work on the weekends and still even we ask for help so that we can get a break no one is willing to step up, even if you did so much as cover multiple shifts for your location. They just work you like a dog and hope you stay a good one. The moment you growl or show your teeth they decide to want to get rid of you. 

Top Job Titles	Average Salary
Fitness manager 138 salaries reported	$50,334 per year
Personal trainer 107 salaries reported	$64,589 per year
Fitness consultant 88 salaries reported	$37,184 per year
Assistant general manager 68 salaries reported	$50,222 per year
Kids club attendant 54 salaries reported	$13.69 per hour

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