waxing specialist

center manager

cosmetologist

guest service agent

esthetician

European-Wax-Center

I began my experience with EWC back in 2018 and my time working for this location was spread out between then and 2023. During my time with this business, I enjoyed working with the team of wax specialists and the front desk, they are the reason I stuck around in this chaos for so long - *however working with the owners and management was always the worst experience, every single time.

They will promote you to positions with little to no training, and then get upset at you when things are not handled correctly in their eyes, to their standards. The owners expect perfect numbers for your performance week in and week out, if you are slacking in any area they believe you need to improve then you are immediately on the chopping block or known as the “hit-list” in the current assistant managers terminology (as of 2024), and your performance is monitored very closely. You are to push packages non-stop as the front desk, regardless of if you are seeing the same guest who has told you no countless times before, hindering their whole experience in the center. Your numbers are heavily looked at, and you will receive different treatment from the managers when your numbers are not where they want them to be. *Examples of this: they will speak to you differently than the other employees, they will have very rude and disrespectful 1 on 1 meetings with you, spitting very condescending things at you, they will not make eye contact with you when you walk into work, they will talk about you behind your back, they will cut your hours to practically nothing, etc.

I, myself was promoted to assistant manager sometime around 2021-2022 when the location did not have a manager as I loved the team and wanted to see the center thrive. I was promised all the training I needed to ensure I felt confident and knew how the owners would like the center taken care of. The months to follow I received very little training through Microsoft teams video chats and text messages. I made do and figured it all out as I went, learning as best as I could even while more tasks were being put on my shoulders. I was told this was not good enough and things were not being handled. The owners fired me, over the phone, the morning after they told and I quote “You are going to be such an amazing manager one day, you have a whole behind you who is supporting you.” and after working 7 days a week for months, doing my best to ensure not only the team was taken care of but trying to take care of the guests the best I could under the harsh circumstances and lack of training. 

By my mistake, and my greatest one, about a month later I reached out to the owners to mend things. I wanted to join the team as the front desk and work with the girls again! When I joined the team again, everything was so great. We had new managers on site. A center manager and an assistant manager. The assistant manager wanted me to work alongside them as the lead front desk and so I was promoted after a month or so of working there again. I soon learned that the store manager and assistant manager were a pair of mean girls who just wanted to gossip and hound the wax specialists and front desk girls. They constantly told me what they did not like about certain waxers, and we would discuss ways to approach the situation. It always seemed as though they wanted to take the harsher route. It was always made into a passive aggressive conversation where rude things were said to employees, ruining the rest of their shift and the trust they felt they had with management. As I stated, the assistant manager would always have a “hit-list” of associates she did not like, and she felt disrespected by. Yet, she never gave the same respect to anyone else. It was the most uncomfortable thing to talk about.

I became fed up and wanted to step down from the lead front desk. I was sick and tired of hearing all the bad things the management had to say about everyone. I did not want to be a part of this mean girl management crew they had going on anymore. I felt as though their way of handling things was making everyone uncomfortable - as multiple people told me they did not appreciate the way they were spoken to by the manager and assistant manager. A day prior to me stepping down I called in sick, I was feeling under the weather with a migraine. I had already been considering my position as lead. I was called in for a leadership meeting so of course I attended. Only to find out upon my arrival, it was a meeting to bash me, my performance, and the way I handle(ed) things/situations. 
I left that meeting knowing that stepping down was the right choice for me so I typed an email that I would like to just be at the front desk, and no longer lead. I explained why, and thanked them for the opportunity to join the management team once again. 
This email was ignored. I was then texted the following day or so by the manager reading “You are not needed for your next 2 shifts, they are already covered.” to which I replied and asked why? No response. I waited a couple of hours and did not hear back, therefore I messaged again and said to please consider this text my resignation due to the lack of communication. No response. I had to message the next day to ask when my final check will be mailed to me, no response. I then texted the 2 owners asking about my final check, and they let me know it would be 24 hours. Perfect, all the information I needed. I tried to leave on civil terms and state why I left, which was met with no empathy after being talked down to and treated poorly for so long during my duration of employment. They will call you family, until you speak up for yourself.

Early December, I have been gone and no longer working with EWC for about a month now. I booked a reservation for the end of month for myself and my mom. I got texts that it was confirmed and an email, it was good to go. We decided we wanted to go in to see our wax specialist sooner, so I booked for the next day. Confirmed and good to go, there was no problem. I grabbed presents for my waxer and was in the parking lot about 1:50pm for my 2pm reservation. At this time, about 1:50pm, my phone is ringing and I ignore it as I’m walking into the center with full hands. I walk in, to the assistant manager whispering to the front desk girl next to her then standing up to tell me “You are banned and can no longer be serviced at this location.” When asked why, I was told it was - “Because of the way you quit.”
Because of the way I quit? Because you absolutely degraded my character as an employee and all of the effort I have put into my time with this company? Or was it because I stated why I was quitting, and would not take the disrespect that was being spit at me? 
I was told I was banned, in front of a guest who was sitting waiting for her waxer - who looked HORRIFIED to be listening to this conversation. I see the other front desk girl running around in the back rooms like a chicken with her head cut off as if I was there to cause a scene, and not just get my eyebrows done.

I believe I was unfairly restricted from this location. I believe that everyone working here deserves better management who actually cares for them, and not just a paycheck that they think is too little as is. I believe the people working for the Sunnyvale location deserve management who does not think every single employee is disposable. I believe that interviewing for a job at this location will be the worst mistake you make, you will get roped into the most catty, petty, disrespectful, and degrading management team I have ever come across. And the owners do not care either. 

I have been attempting to be in contact with Corporate, who is unresponsive and does not follow up with concerns. Do not ever get yourself tied up into this company. 

I absolutely loved working at EWC. The best things were probably the staff and the management. When I got sick I had to take a leave for 2 months, and the manager said my position would still be available when I returned (although my hours would be up in the air since it was part time). When I returned, not only did I get right back on the schedule, they actually promoted me to lead/assistant manager and I got a raise. The management actually took what the staff said and suggested to heart (as long as it was reasonable) and even changed a few things about the store, including adding male bikini services after the staff requested it and had several meetings on it. 

We got lots of training, and the appointed wax trainer would do one-on-ones and evaluations regularly. Everyone who worked there got free waxes (corporate policy is employees get a 50% discount on services, but we used it as “training” for the waxers so it was free). Also, the wax passes, services, and products are all actually legit and everything they sell is backed up with ingredient information and actual training. The passes really do save you money, the wax services are actually less painful and better for your skin, and the products really do help with your skin care and hair growth. No one is lying or being tricky there.

My specific store was fantastic. That being said, there are plenty of issues with corporate. The mission and intentions are great, and the Coba family is awesome. But there’s some other stuff that isn’t so great.

One thing is they expect the service associates at the front desk to follow a certain procedure to follow for checking in and out guests, but they really aren’t flexible on it and it Is completely unrealistic to go through the whole process with every single guest every time, because it takes about 10 minutes, and by that time, their appointment is over.  I got the highest sales because I tailored my approach to each guest and actually tried to help them, and I got the lowest sales and rebooking any time I checked in and out a guest the corporate way, not to mention the guests never liked me when I did it. Being personable and friendly is key, but corporate wanted us to treat every guest almost the exact same way and use the same phrases and words all the time. Completely unrealistic. 

My biggest issues with corporate and the thing that makes me the angriest is their “Ax the Pink Tax” campaign in April. EWC originally made it sound like they were going to do something charitable and give back, but when they actually revealed and launched the campaign, it wasn’t donating or doing anything to help others. Basically, the whole month of April, every service is a certain % discount to “raise awareness” of the pink tax, like how women pay more for basic things and the tax on tampons etc. Except they expect employees to “educate guests on the promotion” when they give you NO INFO on the pink tax. There are no citations, no evidence, just a list of “statistics” which seem like random numbers. I have no idea where they got the numbers, and it says “learn more on our website” but their website is just the same “statistics” and information about EWC itself. 

Instead of doing some good, like maybe donating a certain percentage to an actual charity, they make it seem like they’re doing something charitable when really they are doing absolutely nothing. It’s somewhat deceiving. You can tell they’re trying to do something non-controversial, but plenty of people would ask for evidence or what specific items are “taxed” and there isn’t no information for employees on how to answer that. If they wanted to do something non-controversial that still impacts women, they could have donated proceeds to domestic violence victims or for education/jobs for women in third world countries. If they’re going to choose something random like the pink tax,  at least provide actual information and citations about where you’re getting this info and how it actually impacts people. It literally makes me so mad. 

Also, they make you wear this disgusting pink eyebrow tint for the entire month. At my store it was optional, or you could put it on your eyelashes (which was kind of cute), but apparently at corporate stores it was mandatory every day of April. 

One other issue is that employees are all considered part time, and their are absolutely no benefits, no health insurance, no retirement, no PTO, no nothing. One of my coworkers’ daughters had a horrible accident and was in the ICU, and management couldn’t give her FMLA or PTO or anything. I don’t know if that was a store policy or a corporate policy, but she had to take an unpaid leave she really couldn’t afford. 

My advice: if it’s an independently owned store, it’s probably going to be a good place to work, but if it’s a corporate store I would be very weary. If you’re thinking about applying to a store, go for a wax there first (first time eyebrow is free) and ask the waxer what they like about working there, etc. That will give you enough insight to figure out what kind of store it is and what the individual culture is there.

•A Typical Day at Work  
Each day involved managing a struggling store with minimal guidance or resources. I was responsible for addressing operational challenges, supporting staff, and attempting to drive sales improvements. However, a typical day was often overshadowed by a lack of support from district management and the need to handle crises independently.

•What I Believe I Learned  
This role taught me resilience and the importance of self-reliance in a difficult environment. I learned to navigate toxic workplace dynamics, advocate for my team despite limited support, and maintain professionalism under pressure. It also reinforced the critical role of effective leadership and communication in driving team success.

•Management  
Management was notably deficient in engagement and support. The district manager was largely absent from the store, offered no constructive assistance, and was quick to discipline without understanding the full context. HR showed little empathy, particularly during personal hardships, which created a sense of isolation and mistrust.

•Workplace Culture  
The workplace culture was toxic and unsupportive. Negative attitudes from leadership trickled down to staff, and there was a lack of accountability at higher levels. Attempts to improve morale or sales were ignored, and the environment did not foster collaboration or growth.

•The Hardest Part of the Job  
The greatest challenge was managing the store without adequate resources while dealing with an unsupportive and sometimes hostile management team. Handling personal loss without empathy from the organization compounded the difficulty. Additionally, being pressured to alter factual reports in facility incidents was ethically challenging.

•The Most Enjoyable Part of the Job  
Despite these challenges, the most rewarding aspect was working directly with the store team and customers. Supporting employees, finding small wins in sales, and maintaining a positive attitude in a difficult environment gave me a sense of purpose and accomplishment.




Working as a Center Manager for European Wax Center under the Miller Family Holdings franchise was a profoundly challenging and disappointing experience. During my six-month tenure, I encountered a level of unprofessionalism that was difficult to overcome, particularly as a new leader stepping into a struggling and toxic environment.

From the outset, there was a complete lack of support from the district management. I was assigned an underperforming store with no guidance or resources to drive improvement. On my first day, the district manager shared numerous negative remarks about the store but admitted to having no direct engagement with the team, raising concerns about accountability and leadership involvement.

Despite proactively seeking assistance and proposing creative sales strategies two months into the role, my requests for support were consistently ignored. Ironically, when performance issues arose, the district manager used my own communications as grounds for disciplinary action against me.

The lack of empathy extended beyond professional matters. Following the passing of my father, I received no support or understanding from HR or management; instead, I was held accountable for the time I needed to grieve. Furthermore, during my birthday PTO—my first since my loss—the district manager failed to support the store during staff callouts until I personally intervened.

Additionally, when a facility incident involving a ceiling collapse occurred, I was pressured to alter my official statement to remove references to the owner’s daughter, despite clear evidence supporting my account.

Overall, this experience highlighted significant deficiencies in leadership, support, and workplace culture within this franchise, making it a regrettable chapter in my career.

Here's the thing. Ewc is a franchise so really your experience is based off of the franchisee.Every center is different when it comes to management and how it's ran. Pay is also based off of franchisee. Most give you 5% commission off services but apparently Some do 10%. Also you start at minimum wage but you can also get raises or bonuses... once again each center will be different. I have worked for three different Ewc owners at several locations and states and it truly makes or breaks the experience. EWC's are popping up everywhere so it's kinda nice that you can easily relocate if your young and looking to do some traveling as I did. The clients are great and they usually love you and are very thankful for you ( if your a good waxer ) I made great tips!! the down side is that most centers are ran like a sweat shop. Literally. You have 15 min for a service but yet your guests love to show up and then ask to use the restroom once they enter the room, then they come back in and sit down to untie their shoes meanwhile your heart is racing knowing you now have 7 minutes to complete a Brazilian .... sure enough your pager goes off and your next client is waiting for you... your on the butt strip and your pager goes off again, now your walking your client to the front and you have to suggest products, meanwhile your next guest is giving you the death look because she has now been waiting 4 minutes and you know your going to keep running behind till you have a no show or an upper lip appointment. Basically the stress level is at a 10 hands down 75% of the time. But that's also only once you get busy, takes a bit till you build your repeat request. Also the tables don't go up and down so you bend over a lot. There is no padding on the floors in any location that I am aware of so your lower back kills by the end of a shift. Waxing 10-25 people a day does serious damage to your shoulder and body, I highly recommend stretching as much as possible throughout shift. Lastly the products changed in the last year. They USED to be GREAT, now they are pretty BAD. The packaging looks like Victoria secret and they reek of floral bs. The company went cheap, they got rid of the effective ingredients and switched them out for cheaper less effective  ingredients. Bold move if I do say so myself. The industry is changing and people now have the internet and they know what they are putting on their skin, so for the company to change the products the way they did and at such a time was really just a way of saying it's not about your skin at all and all about our pocket book. Many of my clients stopped buying the products and started making their own via Pinterest and coconut oil fads. If you can't sell you won't hit goals, you don't hit goals, you don't get raises... so basically you bite your lip and you sell something that you as a professional would never actually use on yourself! The real question is.....are you someone who is comfortable with the human body? All shapes? Sizes? Genders? And hygiene!?!?!

I worked for this comapny for a total of 4-5 years over a 10 year span of time....I've transfered and worked at 5 locations and it's all the same. I started off at the 2 corporate and original stores in Miami and Ft Lauderdale. I've worked Orlando, And 2 locations in Tampa....it's all the same. Poor management, low pay, and pushy sales techniques. You are no longer an esthetician you are merely a ,"Waxer" which in not even a thing...anyway, As a, "Waxer," at EWC You are a salesman. Push those products baby...Now, Once you start just realize you will never do anything besides waxing, and drawing on eyebrows on oily skin, with subpar products, which by the way, are impossible to clean properly. It's all about number here. How fast you can wax. Time is not taken in to consideration. You have 15 minutes from the time you walk you guest back to wax them, regardless of if they undress slowly(brazilian), or if they need to use the restroom, the clock starts from the moment you get paged and walk out your guest. You are expected to sell products REGARDLESS of if the guest needs them or not. The room, bed and implements are impossible to clean according to OSHA'S expectations because of how fast you have to wax and how quickly they book guests back to back to back. So, get used to unsanitary conditions and get used to pretending things are cleaned like they are supposed to be. Building relationships with my guests was the best part however, when you leave you cannot tell anyone you are leaving because the moment you put in your 2 week notice they fire you as recommended by corporate...this way you don't have a chance to, "steal" their clientele.  The pay is so low you literally have to depend on the tips, so if you are in an area that has more middle class working class folks rather than upper class working folks, good luck. The ad they use to trap you is misleading. They say you can make $40,000, (that's a huge lie)but they don't tell you that is based on the volume of guests you see.In actuallity,  You get to keep 5% of all the services you do. 5%!!!
 You get10% of products( it used to be around 20% then deopped to 15 now it's)and you get your tips....if the guest tips you.The pay caps at around $9/hr here in Florida after that you have to beg for a raise. No break rooms, eat in the same nasty room you wax genitalia in or if your center is lucky enough to have a storage room you can eat back there.
Managers, estheticans, and front desk employees are a revolving door with this place. No insurance or other benefits unless the franchise owner see's fit. I worked corporate and anyone who worked in the centet dis not receive insurance however those that worked in headquarters did...I was told, originally, there were not enough people for us to be placed on company insurance policy but when corporate and headquarters began expanding those that worked in the center still got nothing. This place is scam and a rip off. But don't take my word for it...see for yourself🤷🏾‍♀️🙅🏾‍♀️🤦🏾‍♀️

This place is terrible. Low pay, greedy owners and people getting away with pretty much everything and anything. 
State board, health code and OSHA violations galore. Safety and fire hazards/safety violations. Management was never there. Rasicm amongst guests and coworkers. Physical harm and threats inflicted upon the Waxers from guests and fellow co-workers. Tip stealing. Property damage. Most Waxers are unqualified. Pay scale changed twice in 2 years and never beneficial to part time workers. The pay is just awful. Minimum wage to start no matter how much experience. Then your own job is held above your head based off commissions or now a point system. In what world?! It's just to line the pockets of the owners and company more. You are pushed as hard as possible so they get paid the most. Usually the more you work the more you get paid. Here it works against you and can actually cut your commissions all together. 
Guests don't tip properly. If at all. Towards everyone. 
Ridiculous expectations of reaching goals set by the company. Written up for not selling enough product. Are we Waxers or retail employees...Employees have to buy uniforms and supplies which are super expensive. We accept women on there period and unshowered with fecal matter yet we are not allowed to wear nor are we provided protective masks, disposable aprons or medical grade gloves. The supplies we use are not sterile. There's been many times the sticks have mold on them. 
We are foced to work with threat of being fired even if we are sick or have an emergency situation. This is Illegal. There's no break room or place to sit comfortably or eat. The music we played never changed in 2 years. There's no cancellation policy so guests can just no show or change there appointment at the last minute. There have been many days that I've only had 3 or 4  people in an entire day. There's never any consequences for guests abusing the late policy or no showing. I guess the company doesn't care about pushing over their employees or losing out on money. However there would be days I was forced to speed wax and cram as many people in as possible with no breaks. The heat and air conditioning was always broken. Either it's freezing or sweltering. There's no paid time off, or benefits for part timers and the benefits for full timers are garbage. Nearly half your paycheck goes to healthcare. Absolutely no job advancements. There is no such thing as moving up. Human resources...What's that... Here call this number or write an email and you'll be lucky to hear back from someone or not have your manager confront you about it. Really confidential. Pfff
Overall we are treated like garbage through and through. Overworked and underpaid and more so underappreciated. 
Do not work for this company. You're better off finding a salon, another small business that just waxes or opening your own place.

I've worked with EWC going on almost eight years. I've stayed within the same franchise for that time. I feel extremely lucky to have started with this company when I first became a licensed esthetician. Training is incredibly thorough when you first start of how to truly learn your trade and learn it well. They continue to provide training throughout your entire employment. They give you ample training opportunities and give you room to speak up if you're struggling with any issue to better yourself as a professional without any embarrassment. If you don't feel strong in speaking about add-ons or products with guests, they will provide you with coaching on how to feel more confident. They even do personal coaching on how to interact with your guests or how to highlight your own personality to make it a better guest experience all around. They don't expect cookie cutter associates who all seem the same. The celebrate diversity in everyone but also proper education and techniques. All the promotions, services, and products they offer genuinely benefit the guests. Whether is saves the guest money, time, or helps their skin. I always said, as an esthetician, I could never work for a company who doesn't truly care about the guest or their skin. Where they just want to get a dollar and move on. Everything EWC does is ethical for the guest. Privacy and respect for the guest is vital in this company. Helping the guest have healthy happy skin is a value of this company. This is a company that cares about their guests and will offer competitive pricing with high valued skin care products that are affordable. The pay is competitive for the industry. Not only are you getting hourly pay but multiple types of commission, which is extremely hard to find in the industry. There are multiple ways to make bonuses with goals that are very realistic as well. In my experience EWC wants their associates to succeed. Professionally, financially, and personally. I've been incredibly lucky with my franchise to have different bosses over the years who genuinely care. Who celebrate my wins and coach me through my failures. This is a company who is always striving for a positive, healthy, fun work environment, with happy associates. I'm now a center manager of a EWC location. My bosses are once again coaching and teaching me how to run the business aspect of the industry. I'm extremely grateful for everything I've learned with this company. I've never felt so appreciated at a company before. They don't just see their associates as machines who are replaceable. They invest in their associates and care. I only have the most positive things to say about EWC and encourage everyone, whether they are a licensed professional or not, to apply for a position. You learn so much here and it's such a great experience all around!

The good: you can somewhat make your own schedule. Kind of. 
The job itself is fun and you get to talk to a lot of people one on one and make relationships. You have your own room so when youre bored and have nothing going on you can just be alone and read or do whatever. 
You can make friends with the people you work with very easily. 
The training was really good. 

The bad: 
This might vary from franchise to franchise, however i work at one of the busiest locations in all of arizona (3 million dollar store) and the general consensus among the employees is we do not feel cared about. On the surface is seems like an ok job, and the job itself is fine. But the company only cares about the bottom line. It’s evident every step of the way. We just found out from the dept of labor that we werent even getting paid the minimum what we were supposed to be making (management still has yet to verbally address this) We have to find coverage for our shifts months in advance, when they could easily just take you off the books. But instead you have to beg your coworkers to work your shift to be able to go on any vacation or have any day off. The bonus structure is impossible to hit unless you are a full time seasoned waxer who also has a regular clientele. We used to have a breakroom but they turned it into another wax suite instead so they could make more money. Our fridge is in the already overflowing stockroom, directly under barbicide and other chemicals. The service commission is actually laughable, we get about $2 for a $70 brazilian. Naturally the clients think we get more of a cut of that pie i think, so i rarely ever get 20%, especially on a service like full legs. They dont have really any penalties for no shows, so someone could have an hour long service scheduled and then no show and then youre sitting left doing nothing, making less than minimum wage. And then they can call and schedule with you again and no show again. 
Because they pay us so little, your books can be dead except for maybe one or two services at the end of the night and they will keep you on doing nothing for 3 hours to wax an eyebrow and make $5. 
And these are just a few examples, there are many more specific to me and other people who work here but the overall theme is that they do not care about their employees at all, we all feel it in a multitude of ways unfortunately. 

All in all, i would not have taken this job had i known all of this in hindsight. Its ok to get the training and some experience but its absolutely not a career or even a job that someone would want long term unless your self esteem is so low that you willingly accept to be treated like a cash cow. 

On boarding was super easy, they give you a week of paid training, and then they throw you to the wolves. To start out all services are 45 minutes long because you're new, 6 weeks later they will level you up even if you feel as if you aren't ready. If you don't level up when they want you to, they will let you go. If you tell them you aren't comfortable waxing a certain part of the body, they will tell you too bad, or get over it because that's mostly what you do. At first I really wanted to work here but honestly, management is garbage, the centers can't seem to keep management at all, everyone talks about everyone. The front desk and wax specialists are paid the same amount, or at least they were when I was there a year ago. They don't actually care about the employees it's all about money. If you don't sell enough wax passes, they let you go. If you don't walk someone to the product wall, you get written up even if in the treatment room you guest said they didn't need anything. They tell you that sugar scrub is the WORST thing you could use... But then have some on the shelves... So... It's only the worst thing ever if it isn't our brand? Got it. The only reason I stayed for as long as I did was because my coworkers were the best! But, they will make you work alone a lot of the time. And if you have a medical reason that you can't do that, they won't do anything about it. For the amount of work you do, it's really not worth the pay. They tell you to get there at 8 am because first appointment is at 8:30 yet your wax is never ready in time... They need different wax pots that are on a timer so that way by 7:30 the pots are starting to melt and then it's ready by the time guests show up. 30 minutes is not enough time for the wax to be melted or cooled enough for use. You could burn someone with how hot the wax is to melt it. That's a lawsuit waiting to happen.
It's a good place to start if you're fresh out of beauty school or you are doing something new, but if you ever want to go out on your own, you can't. They make you sign a non compete. They also will get mad at you if you don't wax the way they are taught even if it's better for you as the waxer. 
You get free products when you start working, and then discounted product after that but to be honest, the products they have are pretty sub par for what they claim to do. Do they actually work? No idea. I never noticed a difference. The uniforms are cute and very comfortable. However, they only give you two and it takes a while to get more when asked. 
Overall, the company itself is pretty nice, usually it's clean but sometimes there's wax everywhere. The staff is nice too (sometimes). Just not worth the hype in my opinion. 

I worked for EWC for over 3 years. 

EWC's are ALL about SALES and NUMBERS and less about the employees and customers.

Our particular owner micro-managed you 100% of the day. Cameras and microphone on you at all times. So if you even THINK about making a mistake, forget about it. Everything you do and say was on tape.. lobby, breakroom, hallways...

 You want a day off as a waxer?? You need a 30 day notice! You want to call out sick?? Well you can just forget about that too! 

You will make GOOD money as a waxer but you must HUSTLE! All day long. On your feet for 8 hours a day with MINIMAL breaks. As a GSA (guest service associate) you will also make great money if your manager/owner has a good incentive program.

I hope you like memorizing over 50 scripts as a waxer or gsa. Every single thing you say to the customer will be scripted. Your sales pitch, your check in and check out, even the way you explain the products and technique, will all be scripted. Granted, some of the owners are not as forceful with the scripts as other owners. But remember, you are working for a corporation, so it will all be very similar.

As a GSA you will have to give about 6 rebuttals anytime someone says NO to you. Oh you don't want a wax pass? Well that is too bad because you are going to purchase one before you leave the building. Oh you don't need the ingrown hair serum?? Well those ingrowns on your bikini tell me something different. Oh you don't have the money to buy an $800 wax pass? No problem, we will split the payments up. Just give me your credit card and we will take care of the rest.

Again, SALES SALES SALES. If you live for selling and demeaning customers so you can make more money, then this is the job for you!

I know you are probably thinking "well you were there for 3 years so it couldn't have been that bad." We had a joke at our EWC.. "EWC is like a bad relationship, it somehow manages to pull you back in every time you are ready to leave." So yes I stayed because I was making the best money I could at the time. 

Personally, if you are an ethetician, you can find a much better job where they value you. Sure you will make great money, but is it worth your soul?

Indeed says I should mention the most enjoyable part of the job. Funny, I can't seem to recall any enjoyable moments.. oh wait, now I remember. The most enjoyable part of working for EWC was the day I quit. 

Go ahead and take the job. Just know when you realize what a disaster it is, I will be in your head saying "I told you so"...

There is a reason that all EWCs have a constant swinging door and a HUGE turn over rate.

Good luck but I hope you keep on looking!!!!

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Working at European Wax Center: Company Overview and Reviews

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