software engineer

senior software engineer

market manager

data scientist

account manager

Expedia Group

Evidence based excerpt of actual events during my three years in Fraud Ops.
Management devoid of soft skills and leadership qualities.
Promotions based on office politics
Lack of transparency and support
Verbally and psychologically abusive management immune to consequences
Reported my boss to HR for abuse. Nothing was done.
Unfair; mid year review: Exceeds expectations; End of year review: Meets expectations This in spite of weekly 1-1's where I was never told my performance was slipping and thus not given the chance to improve
People selected for training are brain damaged as are those who selected them for the task.
Lack of integrity, honesty, support at all levels.
Management covers for one another, making sure any abuse or dissatisfaction is swept under the carpet.
The 10 year anniversary was marred by an expletive laden narrative and Q & A session with the CEO and the SLT. At one point in time and employee asked the following question to the  CEO and the SLT: "Hello, would you consider re-instating merit based stock options for FTE's in the future? Thank you.
Answer: "Why would we want to do that? What makes you think you or anyone else is good enough for that?
Cheap; below average salaries.
I have worked 32 days without a day off to cover for a Senior Analyst. My boss only said:"You messed up, I found 5 mistakes! You are 99.95% accurate; how do you plan to improve on that? Hmm?
Never any good feedback. They are snipers, looking to flame mail anyone they can and only focus on the negatives. Never acknowledge good work or great results except for themselves and those that are in the "inner circle". Highly political and unprofessional organization.
I accrued five weeks of vacation, but my boss would not let me take it.
Morale was so bad, they  started doing morale boosting events.
They ask for a lot, but pay very little.
They do not appreciate hard working, loyal employees that deliver results improving the company's bottom line.
Needs to be cleaned from the top down.
Do not believe their job placement ads where they portray themselves as a great company to work with, where everyone helps everyone else. That is a monumental, faceless lie. Everyone is at everyone's throat fighting for better KPI's so they can get a bigger share of the bonus pie at the end of the year. Annual bonus is mostly allocated according to office politics, not performance.
Their job advertisements are misleading and presenting their sick company as a nice place to work at. It is not. 
If you want to be overworked, underpaid, unappreciated and abused, then this is the place for you.
If you play office politics, are of the right heritage, have problems with  facts and play fast and loose with laws and regulations, then you will do well here.

What is the best part of working at the company?
I honestly can't say there was anything I could list as positive, except that it was a job when I needed one, during a time when jobs were scarce.

What is the most stressful part about working at the company?
It was extremely micromanaged. I was a highly productive and self motivated individual who had never, in any job, needed to have someone breathing down my neck to produce quality work. But this company was just over tge top in every department. People were continually stressed and anxious. 

What is the work environment and culture like at the company?
I can't speak to it now, as they closed operations in the city I worked in and relocated all work to a main campus in another state. Possibly it's better there. But, where I worked, the culture was not good. It was very much a situation of favoritism, stress, and always a "watch your back" feeling. I personally was older, had cime out I'd management in a prior state and company, I was used to working at a high level so I  just stayed out of the fray. But people were not promoted according to merit, and most had no training or clue what made a good supervisor or manager. It made for a very difficult environment.

What is a typical day like for you at the company?
You were expected to be at your desk and clicked un at exactly your start time, not a minute before or a minute after. Work was not collaborative, you were not supposed to talk to coworkers. There were expectations about how many high-level cases were to be resolved per day (or calls taken in other departments), every moment of your day was accounted for, including timing your bathroom breaks and tallying them at the end of the month for your meeting with your manager when you would go over all your stats for the month. I was usually close to, if not the highest producer each month so I'm not complaining about the workload expectation, just the pressure and feelings of being isolated while in a crowded room.

Expedia Local Expert could be one of the best jobs I have ever had.  Working as a concierge, I have had the opportunity to meet many other fellow concierge as well as network with many partners in the hospitality and attractions field throughout Orlando.  Expedia takes pride in making sure its employees feel they have the best job around, and most of us truly do.  I've been able to experience some of the best restaurants and attractions Orlando has to offer due to my amazing job.  I've also had access to travel and health & fitness reimbursement and great benefits.  Our HR management does a really good job at selecting fellow concierge, because everyone seems so much like a family and generally gets along pretty well.

Management and leads are all supportive and there to help when you need them.  A typical day at work could vary depending on your desk.  Some desks act as the full hotel concierge, where others act solely as a ticketing desk, and some are a good mixture of the two.  The most enjoyable part of the job would be helping families to create their vacations and get the most value out of their time, and also all of the fun perks and events we have access to. 

My only con would be that the pay can be inconsistent due to having a commission based pay structure.  There is a great hourly base compared to other companies in the area, but it can be difficult during slow seasons when you aren't selling very much.  Some people are more aggressive than others in sales, or located at desks with higher traffic/more morning shifts and there is definitely potential to make a lot of money so it's really hit or miss. ELE is a great company and definitely one of the best places to work!

I was there from 2005 until just recently.  When I started, and for much of the time I was there, it was a fantastic experience, working with smart people in a cooperative environment.  Great opportunities for advancement, fair pay even though it lagged other local tech companies, great benefits.  Friendly culture, supportive but less so than in the past.

I feel the main problem has been that top management have a great understanding of the business, but not a great handle on technology or a vision on how to use tech to make Expedia more than just an online travel agency.  That's not to say it's not engineer-driven, but there is a lack of overall coherence with regard to engineering.  Past decisions weighted toward cost savings caused an exodus of technical domain expertise, causing a large increase in defects which took time away from project work.  There was much internal communication about customer focus, but decisions are much more based on ROI and other business priorities than on customer value.  At least on the teams I was working.   

Much effort has been put into transitioning to a lean 'start-up' culture, with most of the groundwork in place (agile/cloud, CI-CD, etc), but not so sure about top management's real commitment to lean principles.  I also noticed an uptick in turnover - not large, but experienced people hired after  the aforementioned exodus tended to leave much sooner than in the past.

A typical day at work consists of miscommunication on policy and process from multiple different members of leadership. Major, job-impacting changes are handed down weekly from top-end corporate entities that have never performed the work to which they are making changes. 

While the pay at this company is among the top in the local market, the company doesn't like paying its American staff fairly and is constantly looking for ways to cut entire teams and outsource those jobs overseas to countries where they can pay 5 or 6 workers per 1 U.S. Employee to do the same job for the same amount, but poorly. 

The corporate leadership at Expedia Group has not hesitated to openly malign their own workers in company meetings that were meant to raise the morale of those very employees. 

Workplace culture used to be fun and energetic pre-pandemic, but has shifted into a "gotcha" environment where leadership and other co-workers are constantly trawling the general workforce for reasons to report, reprimand and ultimately terminate employees in order to make themselves look better. 

This company hides behind the guise of lots of "benefits", free soft drinks, and a never-ending carousel of unhealthy food handouts to distract from the absolute dumpster fire of a company you will work for by taking a job with Expedia. 

Employee morale is non-existent among the hourly teams, and anyone who feels secure in their job at this company is delusional.

The most enjoyable part of the job is packing up and leaving at the end of the day. 

I like working for Expedia. As with many corporate environments it has its issues (do we ever think we're getting paid enough?) but the management I've been fortunate to have has been excellent. If an employee is independent and strongly motivated to find solutions to problems, they will excel here. There is very little micro-management for responsible, smart and assertive people.

There are many true opportunities to work globally in the different industries that Expedia employs, from technology to sales and account management. Employees do not get much benefit from internally discounted travel, but there are some minor discounts and payback benefits for travel taken. It's not bad.

I have seen very fast upward mobility for people who understand corporate politics, who are very smart, and very passionate about doing a job well. Good is not good enough at Expedia. The people I work with are obsessed with doing great, as am I.

I have seen some stagnancy if someone is so good at their job that they are almost "irreplaceable", or if they've reached the cul-de-sac of their expertise. They have a harder time finding traction for mobility.

This company is diligent, in whichever global office a person works, to stay solidly in the middle of the road when it comes to compensation and benefits.

- salary: low salary, does not matter if you have diplomas or not, they make no difference
- Management: extremely poorly managed. Management will force the company decisions on you. You either comply and say nothing or you'll be pushed to the door. Management is hierarchic, you should be seen well by the right people if you want any promotion.
- a culture of taking every day a decision that will make your daily work worse. When you think it can't be worse than it is, it will be.
- poorly working systems
- almost no opportunity to grow in the department. You can pretend to a senior position, which will basically be being handled the tasks supervisors no longer wish to do.
- insane pressure put on employees: headcount shortage. They will always give you more work, and tell you you have to be a team player
- no consideration for teams and workload
- poor communication: decisions forced on you, no room for feedback from employees
- workload is unmanageable, unrealistic targets
- absolutely no consideration nor gratitude for your work. The best employees are pushed to resign.
- high turnover: they prefer to replace people rather than valuing them
- extremely toxic atmosphere in the office: gossips, unprofessional behavior
- high percentage of people in depression or burn out
- absolutely no consideration for partners, irrelevant decisions made, unreliable processes, badly affecting business

HORRIBLE workplace

Expedia Group Cons: 
-Few advancement opportunities with too many people internally vying for them.  Many manager level hires are made externally, exacerbating the problem.
-Promotions given based on seniority, Big 4 experience, or ability to brown nose.  At EG: Favoritism > Egalitarianism 
-Low pay, 15-20% lower than other Puget Sound Fortune 500 companies for Finance Analyst, Senior Finance Analyst, Senior Accountant, Accounting Manager roles (HR/management will deny this until they're blue in the face, flipping the script and making you seem greedy for wanting to be paid market rate.  They'll tell you the shiny new campus makes up for your sub-inflation rate raise).  
-Stagnation within accounting/finance: people don't move around much, especially at higher levels.  Seems directors+ are more concerned with maintaining their status/status quo and growing their headcount, rather than making the company better.

Expedia Group Pros:
-Positive people 
-Collaborative environment 
-Very flexible work hours 
-Good parental benefits 
-Regular parties and morale events  
-Strong camaraderie on teams
-Managers/direct reports have mutually respectful relationships
-This is a place you enjoy going to work each day. 

Expedia is a great place to work if you want a steady, not-too-stressful job while you have a young family.  If you're ambitiously looking to grow your career (and income!), you might think of heading to that online bookstore in South Lake Union that's currently hiring everyone and their mom...

I worked at Expedia Canada, when I was in my second year of college. It was very hard to have a full time job, where I worked 9 hours and had to go to college everyday. I had to take night shifts from 5 pm to 2 am, and I had to plan my college schedule around my work hours. I got home at 4 am everyday, but I was happy. It felt like my day was divided into two days. I was productive. Literary, it was like I lived two different lives with different people. It was exciting and enjoyable. I gained lots of problem solving skills, and learned how to work on saber program, which is a ticketing program used by airlines, also I documented calls and received quality ratings. I learned how to turn ones anger into satisfaction and to read people just by listening to their voice. Tuning ones anger into satisfaction or even joy was one of the most important things that work taught me.
Dealing with customers from Canada while I was in Egypt was great. Customers would be surprised when I told them I was in Egypt and one of them even asked me if I belly dance! Expedia Canada had a very friendly environment that motivated me to go to work everyday. I loved working there, everyone was helpful from co-workers to supervisors, trainers and even the CEO. The most enjoyable part was when I received thank you calls from customers. Also, when my manager would use my calls to show others how the job was done.

For the first time, I experienced how significantly poor leadership crushes morale, erodes productivity, and workplace trust. In my time, Expedia went from a supportive, transparent, innovative, rewarding work environment where diverse points of view were welcomed, to a disorienting "inner circle only/need to know basis" flow of information, only worsened by a new top-heavy leadership structure without the resources to execute.

Ask anyone who was there between 2020 and 2024 under the tenure of CEO Peter Kern. His incomparable leadership and laser-sharp vision shaped some of the greatest years to be at the company. (Which says a lot considering we were getting demolished by a global pandemic.) Transparency, innovation, creativity, craft, care and clear decision making flourished. We were treated like talented working professionals worthy of dignity, respect, appreciation, and opportunity. Unlocking the power of travel wasn't a means to cater to privilege, we were part of a shared mission to make travel accessible to ALL. Those years felt like a Phoenix rising - there was so much investment in charitable giving, brand, product, app, marketing, advertising. For a minute, Expedia Group was a very cool place to work, no matter what part of the business you were in. And then it wasn't.

Top Job Titles	Average Salary
Software engineer 67 salaries reported	$146,762 per year
Senior software engineer 20 salaries reported	$171,663 per year
Market manager 16 salaries reported	$88,000 per year
Data scientist 12 salaries reported	$157,292 per year
Account manager 9 salaries reported	$80,910 per year

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