team member

site manager

membership sales

sales associate

car wash attendant

Express Wash Concepts

They would schedule us 10-13 days in a row and get away with it, 8 hour shifts in the blazing heat, can only be inside for so long. They promise flexibility with school or other jobs and they do not. Yes the money is decent and the commission is beautiful, raises are typical but it’s also a very stressful environment. They do not care about personal matters. I put my two weeks in because of the crazy scheduling and it didn’t fit with my school hours, my grandmother had passed away a few days later and we suddenly had to leave to a state in the mid west region, pretty far from va beach, so we left for the funeral and i let my manager know previously that she wasn’t doing well and that this may be the case. Early on in the career they have you sign a paper that basically states the day you quit is the day you quit, no matter the notice. So therefore it wasn’t a problem with their system. He then went behind my back and was rude about it and told the team that if i were to come back i would have to apologize. Point is, they manipulate you into thinking work is the only thing that matters, but it’s not. we are human, we are supposed to live. It was ridiculous how much we worked, especially in certain conditions. Professionalism is not working your employees to a dreadful exhaustion. Working that much pulls them away from family, friends, hobbies. I loved my coworkers, but the management could’ve been better, we learned a lot about the system, we are able to fix the systems, the team is like a family we built it from the ground up, literally. But the management treats you like you’re nothing to them, and if you are planning to be part time, expect it to be full time with some cut hours, they will make you feel like you’re forced to come in if you’re sick. One time i was vomiting all night and all morning and day, my manager made me come to work because the point system would’ve caused a penalty for me being sick. It’s unfair that we have to work when we feel at our worsts. granted the car wash is great, the people behind the company are really money loving selfish people

Even as somebody confident in my abilities and the value I bring to the team, I find it particularly hard to feel accepted, appreciated, and valued by my superiors. Instead of making the effort to pursue professional and mature conversation, I have found it increasingly difficult to feel heard and to be given the opportunity to prove myself. I perform above the rest at my site and have good relations with my immediate peers, but lack respect and consideration in regard to my basic wants and needs. I believe I have patiently earned consideration as a loyal, dependable, and valuable asset to the Express Wash team. I do not feel like I am taken seriously. My presence, as well as any dialogue I offer, feels dismissed and unappreciated. I feel that as a person and employee, my efforts are taken for granted. I am discouraged to express my viewpoint on concerns that I have. I feel intended to keep my mouth shut and stay in line. There is no room for dissent or the exchange of ideas. I feel as though my agency as an individual is disregarded and I am meant to serve my purpose for strictly the company’s sake apart from what I hold to ring true. I feel nothing more than a number at times and have been overlooked and disrespected in many ways. I have missed out and been denied opportunities and benefits I have worked strenuously for without clarification as to why. I value the people I work closely with and care about their wellbeing. I show up and I perform with honesty and integrity. I value communication and the ability to speak on things objectively as they are above all else. With this, I struggle to clearly see my value noticed by others at this company. I know what I am worth and have utilized my abilities in the areas of perseverance and discipline to continue to work towards the goals I have for myself outside of the workplace. I believe a company should want even their most subordinate workers to succeed and feel a sense of importance. To be denied such things makes me question my place here.

Overall, the work isn't terrible to do. If you can get along with customers and learn the equipment, you can get pretty far. Most of your work from entry level to managerial positions is based in equipment upkeep and sales numbers. General retail stuff.

The problems come with customers often being aggressive. You may receive support from your team and Site Manager, but good luck getting anything above that. Worked here for years and was constantly looked down on, blamed for customer interactions that involved customers almost becoming physically aggressive with myself and other team members, etc. Corporate will not care, regardless of policies, and will hand out free merchandise to the customers instead of understanding or communicating at the site level. Put me in a good few uncomfortable and emotionally taxing situations that simply do not make up for the higher pay than average. Add the constant smothering of sales goals and often passive aggressive behavior of those above you, and you have a recipe for disaster. 

If you work closer to the EWC Home Office (Columbus area), you may have a better experience. Working further down south with their newer sites was a mess from start to finish, and you will never be recognized for anything you do unless you suck up to the people above your site level.

Just make friends with someone in Home Office or something. Gossip, talk about people behind their back, whatever. Worked for a bunch of managers I had met in my time here. 

Customer service is our main focus on a daily basis, and I have met and worked alongside so many great people throughout my years here. It's very rewarding seeing people come in with dirty vehicles and coming out so satisfied with the outcome of a 3-minute express wash. I love conversating with customers about the different types of vehicles we see come in, old and new, and hearing all the things people love about our wash and the team at my site. I have gained so much knowledge about the mechanics of the wash as well as customer service, problem solving, task management, managing people. The culture is so family like and you truly feel that your opinion and input matter. I would say the hardest part of my job is managing people. We start hiring at 16 years of age so the various different situations and age groups you come across can be difficult at times to manage. The most enjoyable part of my job is the customers and how we get to interact with them and truly get to know them just from coming to the wash on a frequent basis. Building a team of people who work great together and are willing to help in any way is also something I love about my job.

This is a horrible job if you’ve ever had a job before micromanaging every aspect your expected to get reviews you’re expected to get memberships and they say you get commission on this. This is only after three months 90 days of you gathering commissions will they ever let you actually collect them so on the 120th day you will receive your commissions going from 0 to 120. They are going to keep them their selves. They will literally hold back your progression if they feel like you were advancing through their mediocre program too fast to keep you from being able to collect commissions $16 an hour with a promise of 17.50 once you complete your certification the trick is you will not complete your certification in a timely manner, four or five months down online they’ll allow you to complete it and then you’ll receive everything is broke constantly We have four incident reports in one day due to the lack of equipment, readiness and preparation. The majority of time is only two people working because people are smart and recognize how this company really operates.

A typical day at work brings a mix of tasks that keeps me engaged—from collaborating with my team on logistics, to problem-solving for our sites, to coordinating with vendors. I always feel like I’m making a difference and helping things run smoothly.

 Management is one of the standout aspects of this company. They are supportive, approachable, and always willing to listen to new ideas. 

 The workplace culture is incredibly positive and collaborative. Everyone works hard but also makes time to help each other out.

The hardest part of the job can be managing multiple tasks and tight deadlines, especially when unexpected issues arise. However, I’ve learned to adapt quickly and prioritize effectively, which helps me stay on top of things.

The most enjoyable part of the job is the sense of accomplishment and teamwork. I love seeing the results of our efforts, knowing we’ve helped sites and vendors resolve issues or improved processes. It’s also incredibly rewarding to work with such a supportive and driven team.

As long as you have a good full staff work days can be smooth. If you do not have the help it can become overwhelming some days. The hardest part of the job is not taking “No” for an answer when selling EWC passes. Also with  big company that is continuously growing, you have more stuff that you have to learn that are added to your job.  I have an amazing Team. I learn something new everyday. This career has helped me learn patience. Ive had it before but woking at a car wash gives a new level of patience. I started out as an ASM, then was offered bench site manager and barely a month later I already had my own site. 
I’ve learned that as long as you’re open with the above supervisors about “life” they’re understanding and are there for you. You put in the work it benefits you in the long run. I enjoy my job not matter how hard it can get some days. 

I was hired as a help desk specialist roughly a month ago and I have enjoyed every moment of it. From day 1 I felt like I was a member of the team! I work 8-5. I come in and check my email and ticketing system for anything I need to get done. I usually reset some passwords, create active directory users, and some other things here and there. By noon I take lunch and continue to monitor the ticketing system and get anything done that my manager requests. By 4 I usually have everything done and with my downtime I study or do schoolwork. I've learned a lot about the systems in the company and how the business operates. Management and workplace culture are simply phenomenal. The hardest part of my job is getting used to not being micromanaged by a manager and working independently. The most enjoyable part is getting to work with such wonderful people every day.

fear driven “corporate is watching” vibe. Company growth is too big too fast and all sites are typically short staffed, rules constantly added and bonuses changed frequently nearly impossible to earn. Managers are expected to work 42.5 hours and overtime without compensation if short staffed. The pay is high compared to other Carwash jobs. PTO is on the lower side of company plans. Benefits are average compared to most companies today. Upper management is not there to support because they’re spread too thin. The closer the company is to the corporate office the more brainwashed the employees (they’ll all say how perfect the company is). EWC owns around 10 companies and you will definitely know who the favorites are. 
The company used to have a great family/community feeling to it, but culture has taken a backseat to the company growth and wouldn’t stand out as a great place to work like it was in its past. 

A typical day at Clean Express Wash is fast-paced, especially during busy hours, with a focus on customer service and keeping everything running smoothly. I learned how to work efficiently under pressure, communicate with customers, and be part of a team. Management was generally supportive and kept things moving, though it could get stressful at times. The workplace culture is team-oriented, and everyone helps each other out when it gets busy. The hardest part of the job is dealing with long lines and staying on your feet all day. The most enjoyable part is working with a solid crew and the satisfaction of getting through a busy shift together.

Top Job Titles	Average Salary
Team member 224 salaries reported	$14.99 per hour
Site manager 403 salaries reported	$21.71 per hour
Membership sales 481 salaries reported	$18.00 per hour
Sales associate 255 salaries reported	$18.00 per hour
Car wash attendant 189 salaries reported	$20.87 per hour

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