medical assistant

patient services representative

technician trainee

medical administrative assistant

laboratory technician

Eye Associates of New Mexico

Learned a lot, always busy, pay is good, great benefits, management has pros and cons, most co-workers are good, some are difficult. There is a problem with favoritism and trustworthiness among some of the supervisors. Rules don't apply to employees who are favorites, but will be taken to extremes on other employees if a supervisor decides they don't like them. Some supervisors/ team leads cannot be taken at their word. What they tell you to your face is quite different from what's being said behind your back. They are the worst about gossiping and revealing info about employees to other employees. Very unprofessional. It's a large company and the good/bad ratio can vary quite a bit depending on what job you do, which location you are at, and who you report to. The work in and of itself can be very enjoyable if you can avoid the other issues.

What is the best part of working at the company?
The team and the incredible opportunities they create for staff development are truly remarkable. It’s rare to find companies that prioritize on-the-job training, and it makes a world of difference!

What is the most stressful part about working at the company?
We’re facing a significant challenge: there simply aren’t enough providers to meet the growing demand for healthcare in New Mexico. Like many other healthcare organizations, we’re striving to improve access and ensure that every New Mexican gets the care they need. 

What is the work environment and culture like at the company?
Continuously evolving and growing, always striving for new heights and experiences to enhance the job experience. Aim to make it a fulfilling job.

The doctors change their minds constantly about services they provide to age groups/patient specialty needs if not typically routine. Schedules can be created or cancelled at very short term notice with no reasonable time frame to reschedule, most patients are pushed to “next available” dates for “routine” exams which are at most times 6+ months out. 

The 3% raise was nice especially since the company I'm at now doesn't give any raises or bonuses. I totally agree with the 1st review on here. The management does play favorites and if you were unliked they will treat you differently from other employees. That's the reason I left I enjoyed the Christmas bonus every November the day before Black Friday that really helped, but who knows if that still applies today the management was not fair by any aspect and really was judgemental they allowed patients to yell at you demean you and treat you bad and still made you accountable for their bad behavior. High volume of patients very hard industry to keep up in

Training was horrendous. After 90 days they expect you to go all out on things that aren't properly trained. They expect you to bring up question out of thin air of what you have no idea of. You get written up, even if they didn't properly train. Management is weak. They play the power game. If you get on someones bad side expect to be there forever. They are very entitled because they think they are the best. After all the troubles I've witnessed with staff that loves bullying and being depressed. Go to work in a good mood and lose that good mood to staff that are always in a bad mood because they have at home issues or have to work. The ones who bully are the ones training. 

What is the best part of working at the company?
The culture. Everyone is great to work with from employees to supervisors.

What is the most stressful part about working at the company?
I have worked in surgery scheduling for over 15 years. They have the best run program. Patience and physicians can always be challenging.

What is the work environment and culture like at the company?
They were like a family. Supportive of one another.

What is a typical day like for you at the company?
Going to work scheduling patients dealing with other employees. enjoying an hour long lunch break with other colleagues and heading home at the end of the day.

They say they were voted best place to work yet they have terrible employee reviews and the management is awful. Current Employees refuse to train/ help
You and they are spiteful, clicky, and untrustworthy. They will stab you in the back first chance they get and try to
Get you fired. The management plays favorites, employees aren’t treated equally, certain employees barely work , constantly going to their car to get high, but never held to any standard. They don’t care if you’re  a favorite among their patients either nor do they care about current patients satisfaction. The management only care about their favorite employees, and will only protect them. 

I’ve worked with the company for 5 years, and have held different titles throughout that tenure. The opportunities for learning and diversity in your career path at Eye Associates are impressive, as is the support and resources they provide for such endeavors. As with any company, there are weaknesses in some management structures, and some areas of workplace culture. However in a broad overview, it’s an incredibly rewarding place to work at, it’s a place that fosters growth and education, and the overwhelming majority of employees enjoy what they are doing.

Overall, the job provided a comfortable and supportive work environment. Management maintained a good balance—oversight was present but not intrusive, with reasonable check-ins to ensure accountability, especially in a remote setting. There was a clear respect for employee privacy, with no use of invasive monitoring tools like cameras. One area for improvement was in scheduling, as occasional miscommunications led to some disorganization and unnecessary stress. Despite that, the consistently high call volume helped the days move quickly and kept the work engaging.


What is the best part of working at the company?
That I don’t work weekends . if it weren’t for that, the atmosphere is very toxic management is horrible. It’s not a place you wanna be there

What is the most stressful part about working at the company?
Dealing with management poorly run there’s favoritism in a toxic environment.

What is the work environment and culture like at the company?
I don’t like it. I’m about to quit because the toxicity.

What is a typical day like for you at the company?
I prefer not to respond.. too much politics and unfairness in the company

Top Job Titles	Average Salary
Medical assistant 28 salaries reported	$14.53 per hour
Patient services representative 20 salaries reported	$14.83 per hour
Technician trainee 18 salaries reported	$14.59 per hour
Medical administrative assistant 2 salaries reported	$16.50 per hour
Laboratory technician 6 salaries reported	$15.10 per hour

Working at Eye Associates of New Mexico: Company Overview and Reviews

Eye Associates of New Mexico

Eye Associates of New Mexico Ratings

Popular jobs at Eye Associates of New Mexico

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected