director of human resources

demonstrator

associate

FAO Schwarz

A lot of the old reviews from before November 2018 are inaccurate, as these reviews are from the old location. The new location was opened November 2018, so please pay attention to any and every review from then if you are seriously considering applying for this job.

There was a lot of things wrong with the job a lot of us can mention. Costumes are always dirty and never clean, we are never given proper break schedules, we are always seen and treated as if though we’re disposable and don’t have any job security. There is an extremely high turn over rate for not only the associates and demonstrators, but also for managers, as they know how toxic it is to work for a company that genuinely doesn’t care about its employees. On the outside, FAO is a happy world of toys and wonder, but on the inside, the team is full of distrust towards the managers and are unhappy. There has been more than one instance where I and many other people have been left alone by ourselves and told “this is just how things are, bear with it, it’s going to get better”.  Many people were promised pay raises and promotions and were never given them even after months of promises. We are expected to do more than what our contracts told us our job responsibilities are, and punished if we fail to do it. Scheduling is a joke, we never know our schedules up until the 72 hour threshold and even had weeks where we would get our schedule for a Sunday-Saturday week on Saturday morning. This company does not value their employees and only cares about making money, willing to throw their hard working employees under the bus just to save a few bucks.

What is the best part of working at the company?
Eclectic coworkers made the days go fast.

What is the most stressful part about working at the company?
Talking tree music All Day Long combined with management that was not always present or good with communication.

What is the work environment and culture like at the company?
Casual to the point of problematic yet strict in things (like gift wrapping protocol) that could be more flexible and which are made harder by lack of flexibility 

What is a typical day like for you at the company?
Organizing restocking lots of customer care and very distinct self directed work

The ice cream parlor was a great place to work, my fellow employees and customers were all great fun-loving people. I met, worked and served some of the most amazing people I've ever met and kept some life long friends, The store was like magic, I loved going into work, i learned so much from that place, business, work & life. Amazing management. We all worked to make F.A.O the amazing place it was. Except for the self-centered, fresh out of college idiot they hired as the general manager who ran that place into the ground. What a tragedy, ill never forget the magic, life, work and love I learned from that place and I am forever grateful I am a much stronger person and a hard-working professional because of. Thank you

A typical day working at FAO Schwarz would include assisting the guests and working on the cash register. Working here has taught me how to communicate more effectively with the public. It also taught me how to go through a transaction successfully. The management was very helpful on and off the sales floor. Especially when one team member needed some assistance. My co-workers were fun to work with and very helpful as well. The hardest part about this job was dealing with the angry customers while there were no managers around. What I enjoyed most about the job was being able to make the kids smile after their day of shopping around the toy store.

This store closed in July of 2015. Was a CRS for five and a half years close to six. Enjoyed the atmosphere of being part of one of the most famous toy stores in the world. It can be a bit strenuous, especially during Christmas and Easter. I learned patience and understanding when dealing with a host of nationalities, cultures, languages, celebrities, all types of officials, dignitaries. Enjoyed giftwrapping and helping guests with orders and getting orders and shipping orders. It was a pleasure being employed at FAO Schwarz.

From the beginning of my shift to the end of my shift I get to enjoy demonstrating toys in order to see the smiling faces of children visiting from all over the world. FAO captures the essence of the melting pot. I am privileged enough to be exposed to cultural differences and other languages. 
Management is usually very accommodating with my scheduling, but is a bit hesitant to give out more work hours. This is the most difficult part of my job because I'm barely making it with the hourly wage I receive. 
The overall work environment is enjoyable which makes it a pleasure to go into work on the weekends.

A typical day at work was to ensure that all customers were tended with as much care as possible making their experience in our 5th Avenue Flagship store an unforgettable one. I learned to work with all types of tourists and most of all learned to appreciate the diverse cultures that came into the store. The hardest part of the job was not understanding the different languages. The most enjoyable part of my job was to see the children leave with their dolls and smiles on their faces. I loved my coworkers because we were like a family. We worked as a team.

What is the best part of working at the company?
Some staff can be fun but be careful, Theres a lot of fakes and ego for sure .

What is the most stressful part about working at the company?
The job it’s self isn’t stressful at all but at times management makes it seem like we are doctors curing some crazy illness.

What is the work environment and culture like at the company?
It can be calm and peaceful even when it’s super busy , depends on your tolerance. 

What is a typical day like for you at the company?
Working commission, friendly people … some times .

It was a small section of merchandise in a Macy's store.  It was in a small area of Coral Springs with very little traffic.  With that being said, it was only busy during holiday times.  Between stocking shelves and selling there was not much to do.  Management was almost never available.  As far as the hardest part of the job, I would have to say that there wasn't much that was difficult.  however the most enjoyable part of the job was the social aspect. Being able to talk to people was fun.

I restocked the shelves of the store before business hours and got the store ready for the next day. I learned how to effectively communicate with colleagues and customers in regards to their needs. The workplace culture was safe, enjoyable and fast paced. Management would often understand an employee's idea or point of view when it came to work. The hardest part of the job in my experience was the time frame to get stuff done. The most enjoyable part of the job was knowing everyone is a team player and would help to get stuff done.

Top Job Titles	Average Salary
Director of human resources 1 salary reported	$16.50 per hour
Demonstrator 1 salary reported	$25.00 per hour
Associate 1 salary reported	$91,444 per year

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