underwriter

underwriter trainee

claims adjuster

adjuster

senior developer

FCCI Insurance Group

FCCI uses survey results as a marketing tool to claim what a great organization they are.  The truth is employees are "encouraged" to respond favorably on surveys because mgmt "drllls down" the results and then confronts us with them in dept. meetings.  I've seen employees singled out for their response, so everyone just answers favorably on these surveys. 
The biggest issue with FCCI is their employee turnover.  Their management policy is to "eliminate positions" because of frequent reorganization - leaving long serving employees (especially older women) out of a job.  In 12 years I've never seen them try to place an "eliminated" employee in another dept.  Firing someone suggests misconduct or incompetence, but it is very common here - especially for women over 50.  The company now favors millennials, and you have to fit the FCCI "profile" (young and attractive) to have any job security.  I've seen people succeed for their looks much more often than for their skills  
To add insult to injury, the fired employee doesn't get to return to their desk and their co-workers in charge of cleaning out their desk! So any personal items are exposed to the whole dept.  The atmosphere now is who's next?  FCCI lures employees in with this "family/teammate" culture, but that is not the reality.  As the CEO calls it they want to have the "right people on the bus".  So even if you are supposedly part of the "family", you'll be kicked off the bus very quickly.

A typical day at work includes daily virtual team meetings, simultaneous production support and project work, a cumbersome documentation and approval process for promoting code changes as well as frequent errors in production applications with slow turn-around for fixes from vendor(s).

The workplace culture preference, for upper management, is in person collaboration however teammates are often split up in different regional offices and rarely have face to face contact, outside of virtual meetings. Some new hires and certain teams are fully remote but long-time employees are required to be in the office 3 days per week.

The most enjoyable part of the job is the onsite amenities, including a café and gym as well as periodic company events like the annual Fall Fest celebration.



While no company is perfect, FCCI is one of the best places I've worked. The majority of employees care about each other and doing a good job, and most of management is well intentioned. I think some people who say there aren't advancement opportunities just aren't taking advantage of the extensive training programs and opportunities that exist. It won't be handed to you; you have to take responsibility for your own career growth. The CEO often asks teammates to act as business owners. If you have an entrepreneurial spirit and are willing to work smart, the opportunities are there. Overall, it's an ethical and caring company.

They say they care about their employees but they don’t. No advancement can be made unless you are a part of the in crowd or you know someone or if you are young and pretty. It’s like you are in high school again! All the older employees are getting pushed out of the company! You have to participate in all the activities they have and if you don’t then you are seen as a pariah. The problem with participating is you still have to do your job which is actually the job of 5 people because they are understaffed. If one person leaves or gets fired then they just distribute their work across the department.  Don’t work there unless you are related to someone who already works at FCCI!

FCCI preaches family with accountability, however, only workers are held accountable.
Managers can lie, cheat, steal & are praised.

They talk about their culture. It is not culture, it's a cult. 

The expectations are unreasonable. Employees are working 50+ hours per week, then, management wants to pick the meat off of their bones.

Manager & Director of my department had no experience doing the job we were doing, however, were trying to tell others how to do it.

The Director used to be the supervisor & when everyone threatened to walk out, they took her out of the position.

RETALIATION IS RAMPANT

VERY disorganized and ran like a personal lines non-standard TPA. 

Managers and Supervisors are a JOKE, disrespectful, inappropriate loud conversations from certain managers are common

They have unrealistic expectations for employees hard work is not appreciated instead you are ridiculed, and made to feel inferior. Too much work to handle properly.

Far too many chiefs 

Very Very Very Stressful environment 

HR SUCKS!

Plan on being set up for failure if you work here.

-Responsible for managing and coordinating all activities supporting the underwriting process for the company’s commercial lines of business
-I was expose to learning how to be a leader; develop a good understanding of people and how to motivate; all areas of management and billing, etc
-My initial management staff was the best I had work for...created nothing but succes
-the environment was great to be apart of
-enjoyed training individuals sharing the knowledge I acquired there

A fun atmosphere for collaborative working, held back by its clinging to a sunk-cost fallacy.  Some of the new computer systems that have been adopted in the past 1-2 years are ABYSSMAL, with no sign of improving and no sign of tossing them out and going back to the older systems.  We just get monthly software patches that will fix 1 or 2 problems, but then break 3 or 4 other things that used to work.

Review workload on online task system. Prioritize work load. Process New Business, Renewals and other transactions as needed. Receive emails from Mgmt on a regular basis on any urgent items needing processing attention and process as needed. There is a lot of work and the day goes by quickly. I like to stay busy. I enjoy processing the different types of transactions as it challenges the mind.

I worked with this company for several years.I saw a lot of people leave because their managers don't care about them. Managers get rid of good, hard-working people because of reasons not related to performance.Other people get promoted because of reasons not related to performance.This is a toxic work environment hidden behind the bells and whistles. I'm now looking for a new job. I've been lucky to stay this long for the money, but it's no longer about the money.

Top Job Titles	Average Salary
Underwriter 22 salaries reported	$104,978 per year
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