customer service representative

medical equipment technician

delivery driver

retail sales associate

medical assistant

Family Medical Supply Inc

Lack-luster benefits dwindle yearly. There are never actually options for advancement even though there is definitely a need for it. Poor structure, and absolutely no consistency across the company and that includes training. The job isn't necessarily complicated, however it is extremely fast-paced and you need a wide range of knowledge to not feel as though you're drowning. You accept that you will not receive fair pay for that which is required of you. You will not receive a raise no matter how much you learn or how hard you work. Regardless of what you think your job description is, read the fine print. Your job is whatever they tell you to do. This sounds dark but everything isn't bad. There are time flexibilities if you have a good manager. You will meet some nice, helpful people, maybe even make friends, but this review is about the job itself. It isn't for the faint of heart and you won't be buying any cars, or houses, or starting any families. Maybe this can be the job until you find the place that can make all that possible.

The store associates and managers make the money while you deal with the problems they cause.  No raises given.  You are even expected to clean the rest rooms.  The lunchroom is nasty, with a white powder, film everywhere.   They will lie about you, accuse you of not doing your job when you’re the only person in your department that’s actually working.  I saw my co-workers suffering from migraines, high blood pressure and other stress related illnesses.  Some people just walked out.   The supervisors are tattle tales and incompetent, disrespectful and rude.  You can say good morning and they won't even speak.  There is no lighting in the parking lot.  You get fussed out for not coming in when the roads are covered in snow and ice.   They approve your vacation then ride you when you get back because your work is behind, because they didn't give your workload to someone else to do.  I don’t recommend this place.

It's a good place to work at times but if you make a mistake that you couldn't help the Manager lets  the whole office know and lectures you for 45 minutes to an hour depending on their mood. I really enjoyed working here until I felt unappreciated as a person. U enjoyed helping patients with all their Medical Supply needs.  I always felt everyone was overworked and underpaid especially when the Manager hires employees making more than you are and your training them. Also I will say the Manager had a problem giving raises and appreciating what you do. 

If you need a job with good hours and weekends off but don't care if you get a raise, this would be the place to work. Manager can make it fun but avoids conflicts with employees or tells you to "figure it out". Training is awful and you are expected to make mistakes and learn from them *after* upsetting the customers. The demand can be stressful and the customers can be utterly disrespectful on a daily basis. Unless you are related to someone that works here in management, you have very little chance at advancement. Your hardwork will go unnoticed and unappreciated.

A typical day at work consisted of delivering equipment and supplies to different locations across eastern North Carolina. I learned a lot about different pieces of medical equipment, infection control, customer service, equipment maintenance, and organizational skills. Management was good at times and at other times it was ok. My coworkers were mostly friendly and fun to work with. Some were not as friendly or fun to be around. The hardest part of the job was the occasional late nights that you were never aware of till the end of the end of the day. The most enjoyable part was taking care of the patients and making sure they were happy and comfortable.

I absolutely love working at Family Medical Supply. I would not change anything. All of my fellow employees are amazing to work with that is including my Supervisor. They are very understanding of anything that you may have going on with work or home. My typical day includes working with faxes for facility's that may need equipment sent to patients, answering phones, as well as helping anyone that may walk through the door. Everyone here is like a big family and that's what keeps me coming back day after day to this amazing company!!!

The worst job ever. The stress level there is very bad. I literally stayed there because of the relationships I built with the patients, but the management is awful. They watch your every move, take your pto without asking, treat you like school kids. Load you with work, no raises. Managers befriend their employees. Managers talks about to you other coworkers. I quit I couldn’t take it no more. My mind is at ease, my stress level has went down tremendously. I can take care of my family. No PTO you get written up. Even if you have a doctor’s note and still no PTO that’s a write up. 0/0

What is the best part of working at the company?
To help the public in a time of need. 

What is the most stressful part about working at the company?
You never know what your daily tasks are and who will show up for work. You never can get your job duties completed and management doesn’t help. They just fuss at you. 

What is the work environment and culture like at the company?
Toxic and underpaid and over worked 

What is a typical day like for you at the company?
Answering phone calls that you must complete whether or not you have a customer in front of you or not.

The place is the epitome of the good ole boy network. It's not how hard you work, it's who your related too. I worked over 15 months with no review.  If you expect annual raises based upon your performance review  forget it. The only time you might get a raise is when you put in your notice. Management is a joke and makes decisions that benefit them personally. Not what is best for the employee/task at hand. If you are required to have overtime then manipulate your hours and you loose the overtime hours. They are only concerned with filling they're pockets at your expense.

What is the best part of working at the company?
The people in the office make the job enjoyable.

What is the most stressful part about working at the company?
Understanding insurance and the steps for processing orders.

What is the work environment and culture like at the company?
We all get along and work very well together like a family. We know how to have a good time but also when it's time to buckle down to get the job done.

What is a typical day like for you at the company?
It's is usually busy especially around the holidays.

Top Job Titles	Average Salary
Customer service representative 3 salaries reported	$15.17 per hour
Medical equipment technician 1 salary reported	$14.00 per hour
Delivery driver 6 salaries reported	$17.00 per hour
Retail sales associate 1 salary reported	$13.00 per hour
Medical assistant 1 salary reported	$18.00 per hour

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