runner

senior software engineer

account manager

support specialist

software engineer

Favor

I have been Favor Running for about a month now. I quite my job delivering pizzas and have been delivering for Favor in the Houston Metro area full time for like like 5 days now. The only issue I have is when a particular neighborhood is full of runners it get locked and you can’t run in it. This is a good thing for the runners that are currently running there but it stinks when you drive 45 mins to run and all the neighborhoods worth running in are locked. I really love that Favor is partnered with HEB to do their deliveries as when you get an HEB Fleet Favor you just have to pull up to curbside and they drop the groceries in your trunk and you are off. This partnership with HEB makes Favor by far the best Delivery “gig” service to drive with in my opinion. I get some pretty amazing tips delivering groceries. You also get more deliveries from beer, wine, and cigarettes that people tip really well on. Anytime I have had an issue or concern and I text support they answer in seconds to just like a minute. The promos they offer driver can be pretty sweet. Right now they have me on a 12 run $130 guarantee for Monday, Tuesday, Wednesday, and Thursday. It is super easy to get 12 runs if you run during peek hours and pretty likely that once you do you will have made more then $130 anyways. Last weekend if I did 70 runs combined on Friday, Saturday, and Sunday they guaranteed $850!!! 70 runs is a lot though, I would have to run my but off to hit that number but I do not doubt it is possible. On the weekends I typically get my next run while walking back to my car from the last one. If I didn’t get tipped well it would really blow but they do so it is awesome. The pay Favor gives you for the run just makes it that much better. I wouldn’t recommend quitting your job like I did if you have a family to support or something but for me it works and I am happy with the decision. 

I am currently sleeping in the Walmart parking lot to make myself get up early and get in the neighborhood I want before it gets locked so I can run a full 12 hours from 7am to 7pm. I hope to clear $200. I have come close just running 7.6 hours one day. It just takes one big order with someone who tips generously to make your day. My best tip so far was $31.10 with $2.10 paid to me by Favor for a $33.20 run but I have a lot of others runs that come close. I’d be set if everyone Favor Requested masses of expensive sushi. Lol

I have issues sometimes with the app loading and getting Google Maps to route me where I need to go but this is a regional problem due to overloaded cellular networks. Not much Favor can do to fix that problem but it is a real annoyance. 

I really like the customers that use Favor. They are all super nice and don’t get all bent out of shape when I can’t find or the store is out of whatever they requested and are pretty reasonable about accepting substitutions while still tipping me well for my efforts to get them what they want. I would have to say my favorite part of running for Favor is interacting with the customers and how genuinely thankful they are for me making their day easier and more relaxing. 

I have been working at Favor for a year and a half. Its perfect if your looking to make extra income.  I do not recommend as a full time job or main source of income. 

Pros
Pick your hours you want to work
Cancel shift anytime
Easy way to make extra cash, not recommended as a full time job
Job is easy and should be fun if you're doing it right. 
Majority of customers tip well in my area. 

You make your money mainly from tips
You can have Favor reassigned if it is too far from you or a customer that you prefer not to work with again. 
You do receive a rating percentage when you reject Favors but saving gas and not driving across time is more important for me than a rating.

You do not have to wear the Favor Shirt, which can be a good thing because some food establishments workers do not like Favor because we are not allowed to tip the servers and this will affect how they treat you and how fast they prepare your food.

If you cancel your shift within 24 hours,  you do not lose access to early scheduling.  Scheduling hours fills up fast for guaranteed pay of $9 an hr. 

The amount you make in an hour depends on how many Favors you complete or on how much the customer tips you.

One you get a great routine going and learn all the tricks for a successful delivery. It's a great way to make extra money. 

Cons
Some customers don't respond in a timely matter or at all and it's a challenge when trying to place their order.

Some customers will tip you only $2.0 and you basically just worked for free after you minus gas, mileage,  and your time. I always take note and do not deliver to that customer again. 

You pay for your own gas and not reimbursed for mileage. 

Customers are allowed to rate you. This hasn't been a problem for me but if you pick up the order from another driver and it's late, you get the bad rating,  not cool or fair. Favor needs to work on this format.

You are basically a contractor that work with Favor,  not an employee. You are responsible for 99 percent of everything, except paying for the order. Favor provides a company credit card.

You receive a 1099 during tax season.  You will receive a form stating that you made all this money from Favor because the 1099 includes the cost of each Favor the customer paid and was delivered by you and  not what you actually made for the day. 
This will influxuate your income substantially.  You have to keep track of all your expensive so you don't end of owing on your taxes but you can write off what it cost you to deliver for Favor.
  Example: I made $10, 000 working part time  for Favor but receive a tax bill that I made $28, 000.

When I first started delivering with Favor, a few years ago, the pay was higher. They had guaranteed pay hours on their schedule ranging from $11 to $18 per hour. They also passed through 100% of the additional fees charged to customers when the maket was too busy. In the beginning, I averaged about $20/hr 
As time went by, they started cutting and cutting pay. They reduced ALL hourly guarantees to $9/hr, and they now keep 80% of bonus fees charged to the customer (which causes the customers to not tip the driver, as they are already getting gigged).  They also require you accept 90% of all orders offered to you, or they remove your eligibility for any bonuses or gurantees. Their current plan is to just mass-hire people to maintain the cheapest labor cost possible. 
Towards the end, it was hard to make $12 per hour (average of a full 40 hour week)  Once you subtract out having to pay uour own taxes, vehicle maintence, etc.., that is less than minimum wage.  They pay $2.10 per delivery whether it takes 10 minutes or 2 hours. My last 1000 deliveries took 38 minutes each on average. (Compared to 24mins per run with an average of $9.19 per drop that I make with a very similair app locally) They rest is tips. Sometimes thay are good, usually not. Most students (the majority of Favor’s business) tip the minimum $2. They do not pay for excess wait time or mileage like other apps. They require you to order every single order yourself, complicating and delayin progress.  They also do not provide the additional insirance REQUIRED to operate a vehice for deliveries. The additional cost of commercial insurance is 100% the responsibility of the Runner. (Again, unlike other apps) 
Further, they don’t even put any efffort into doing your tax forms. They have their credit card processor send you a 1099k which indicates that you made 100% of the amount of money that they charged on all of your orders for the year (a tiny % of which was actually you wage).  You then are burdened with researching how much the entire years food cost was as an expense on your taxes. The worst part of which, is that the extremely exaggerated figure makes you an IRS target for audits. 
In my market, there is a lot of on-demand and delivery opportunities. All that I tried pay better and are more flexible. I run on 2 other apps now and average $22/hr. So Favor is just not competitive. 
They pay less, ask more, and play games with the taxes. It is totally not woth messing with.

I worked exclusively with Favor for a year while I was going to school. It was a very easy and flexible source of income making it desirable to me at the time. However, the minimal guaranteed $9/hour means that you are responsible for your own gas costs as well as the wear and tear on your vehicle. Hours were often very hard to come by due to Favor's self-scheduling system. Schedules open once a week at 9AM and are a free-for-all among runners. Hours are typically gone within the first few seconds, so if you are a second late you might not be able to get ANY hours for the week. However, they do have schedule incentives. If a runner completes all of the hours that they are scheduled without 'dropping' any within 24 hours of that hour, they will qualify for "early access". This can be good and bad depending on the week. Of course there are circumstances that cause runners to drop hours at the last minute, condemning these people to a week of minimal income and making Favor a super unreliable job. The pay is also super inconsistent and difficult to keep track of. Favor 'tops off' their runners on a supposedly daily basis with the tips that runner made exceeding the $9 minimum. This can be great as it means that you can be paid more often during the week. However, it is unclear how Favor accounts for all of the money you have earned. Ideally, a runner would be critically adding up all of the tips they made for each shift to determine how much they will be topped off, but I never bothered. The amount you are paid once a week, I guess, accounts for the minimum $9/hour X the hours worked that week. This is not usually well explained to runners causing a lot of confusion. It is even still a little unclear to me. Also, from what I have heard and seen, there has been a large downgrade in management. When the College Station market first opened there was always a manager that was eager to help, as well as mentors who trained and answered questions for new runners. However, now that the market has been established, there is no official manager and no mentors, leaving us with insufficient and confused runners.

I drove with Favor for almost 3 years, and delivered thousands of orders. I can confidently say that they as a company do not care about you as a driver. The promos they offered were quite good once upon a time, but they've declined significantly and Favor changes them on a whim making it difficult to predict how much you'll be making that week as you won't know until the first day of the week. They will not fix issues affecting drivers even if you tell them multiple times spanning months. If you show up to a restaurant to pick up a pre-placed order, and the restaurant already sent it out, did not receive the order, or is out of the items necessary for the order, you will NOT be compensated for your time or gas. Orders can straight up disappear from your app once you've driven to the pickup location, and you will NOT be compensated. Order volume is high, typically, but orders worth running are few and far between. Most of the time, it's someone who wants a Blizzard from the DQ across town, and will tip you the bare minimum. In order to get better driver status, you have to run 175 orders a month and the details on what that higher status means for you as a driver is unclear. Running for years on end means nothing to them as you're still just another driver unless you're running those 175 orders a month. They keep you largely in the dark on how the algorithm works, as the support staff themselves don't seem to know. Often, that algorithm will want to send you across town just to immediately send you right back where you were to begin with. Sometimes, it genuinely feels as though it is trying to raise your mileage per order by only giving you orders on the other side of town. If you're here, it'll give you orders there, and if you're there, it'll give you orders here. Not a company worth working for as they do not value your time or effort.

You don't get 100% of your tips, only if you're NOT on the schedule!
If you're on the schedule, you get a guaranteed $9 per hour, & that's only if you get the one day (advance) "Early Access" to the Schedule, which very few drivers have access to! So, if you're NOT on the schedule, then you do get all of your tips, & 1/3 of the Delivery Fee($2), plus a minimum $2 tip, (since this is the minimum tip customers have to leave, which is Ridiculous)! So you might make $4 in an hour! If you're lucky, you'll make more than $4 an hour.

If you are on the schedule receiving the guaranteed $9 an hour, & say the customer leaves you a $6 tip, Favor will calculate the $6 into your hourly pay ($9 p/hr), & then charge the customer another $2 from the Delivery Fee, & calculate that into your $9 hourly, & then Favor only has to pay $1 of your hourly pay! So they basically screw you, & the customer, without either one of you realizing it!

Then at the end of the year, they try to make you pay taxes on ALL the Favors you ran for your customers, which is totally ILLEGAL & Fraudulent!
Not to mention ALL the wear & tear on your vehicle! It's not even worth it!
That's like me working at a restaurant as a waitress, & my Manager telling me that I have to pay taxes on ALL of my customer's meals. That's insane!

Plus, Favor makes 30% off of all Restaurant orders customers make!
A Restaurant Owner told me this! Which is one of the reasons some restaurants won't do business with Favor! 30% is A LOT!

Favor puts ALL Liability on it's contracted Drivers. That way nothing is on them!

Don't waste your time! There are way better driving jobs out there! And they pay a lot more!

The only good thing I can say, is that it's easy, and anyone can get hired.
They hire anybody! They don't care if you're 100yrs old! The minimum tip should be $4-$5 at least! Favor usually charges customers TWICE the cost of their meals! We should be receiving the majority of that charge!

The biggest thing I learned from being a Delivery Driver, is to ALWAYs Leave a CASH tip for Delivery Drivers! Cash is KING! Most of these companies take the majority of our tips, if not all of them, like Favor does!
Treat your Delivery Drivers right! They deserve it!

So far so good working as a FAVOR runner.  Customers are nice and understandable (when a runner COMMINICATES with them regarding issues out of runner control (heavy traffic, road incidents, restaurant closes early due to holiday, etc...).  

The keys are PATIENCE and COMMUNICATE with your customer.  Treat and respond to your customer the way you would want someone else do to you - in return tips will be higher - period.  

Now I have heard college kids spend a lot on their food order but tip low.  Some do tip low yet others tip high.  Most of the time in this case it’s luck of the draw - yet overall it works itself out.

In a usual 4 hour week night shift I will make $60 or so on average.  A full 7 or 8 hour weekend shift will earn me close to $200 (or more) per day.  

You got to be willing to WORK.  In my location the area delivering in is more or less a 10-15 minute drive from pickup to delivery.  Multi tasking deliveries will earn you more.  

As a FAVOR runner it is my 2nd job.  So far I’m bringing in good supplemental income.   

My only other suggestion is to maintain a positive attitude - it also pays off!  My boyfriend is an over the road owner operator truck driver - as long as you are running you WILL make money - same with this.  Like with him there are slow days yet it all evens out in the end.  Like with him and his dispatcher for loads - in this case your
Dispatcher is the FAVOR customer.  

You are basically a local driver in the sense.  

Like I said before the keys are PATIENCE & COMMUNICATION.  Don’t get frustrated or stressed.

What you want to earn is all up to how much you are willing to work for it.

I love being a FAVOR runner!!!!!!!

Favor is great as a side gig but I wouldn’t advise taking it on as a full time gig. I think the “up to $15/hr” is a little misleading because much like the restaurant business it’s only really lucrative during meal times. It’s truly not worth gas or wear and tear on your car to try to do it any other time. I guess they guarantee $10/hr but only if you get on the schedule which is very competitive! You also have to be very strategic to be successful (thinking about time of day, delivery area, size and prep time of order, etc). What stands out the most to me about Favor is that while it may be more work than other companies, they suggest a 25% tip to your customer at checkout. I’ve found that 80% of customers will just go with this suggestion (speaking for the Austin area). So it’s truly easy money if you are kind and communicative with your customer when there’s an issue and you are strategic. They also have promo guarantees during busy hours that are sometimes scammy but mostly helpful(ex: 5 favors for $30 bonus on top of tips which can be done in about 3 hours). It’s also pretty easy post-pandemic especially bc majority of places have become more accommodating in the takeout dept. All in all, it’s fine for a little part time job if you’re trying to save or build a nest egg, no more than that. 

Working with Favor is fun, we clock in for the hours we signed up for and drive around completing orders until we're finished with the hours we promised to complete. 

In my year of working for Favor I learned how to solve problems with customers and speak to companies to correct orders that may be not what the customer expected and correct the issues. 

Management is there to help us succeed, if an order is very far away and you know it'll cause a negative experience for the customer you can ask them to give the order to someone closer and I get an order closer to me, which is a win win.

To get hours you need to sign up for them the week before, and they fill up very very fast. Every month or so there's a Favor Meetup where Favor Runners and the Managers can come together for a night of food and fun at a location that we all vote on in the Facebook group of our assigned city. Having gone to a few I can safely say they're fun and it makes me happy to work with such cool people. 

The hardest part of the job is when you get the monster order where the capital asks for 6 individual 24-pack cases of bottled water and the closest parking is 2 blocks away.

The most enjoyable part is coming with a single case of water and having their interns help you carry the remaining 5 for the second trip. But really what makes me happy to be a Favor Runner is being able to make peoples busy lives a little less busy and a little more relaxing by bringing their orders to them, saving them time.

I've been working for Favor for almost 3 years now for extra income, I'm an overnight stocker at HEB for my "main job" and if you put 40+ hours in a week you'll make some good money. The only thing is keeping up with maintenance on your car, if you don't have a car you won't make money, unless you have a bike and live in the zone which I just dont recommend if your trynna make GOOD $$.  If your on the schedule they will guarantee you $9 a hour, although I usually average between $13-$17 somedays more than that. So if you were too average less than $9 an hour they will "top you off" so you meet the guarantee but I'm telling yall if you knock the orders out quick, call them in as soon you get ! you get to choose which delivery zone and area of the city you want to work in and the distances of the zone at least where I live aren't to far away. Also if you schedule a shift and you need to take off for some reason you have 24 hours to do so before that shifts start or it will affect your early access to chose available shifts for the following week and you want early access to get access to more hours before the schedule drops for all employees and you get early access by just clocking in on time and finishing your shifts on time super easy. The good thing now is there are more openings so if you have to unschedule yourself last minute its not a big deal at all your a 3rd party contractor not an employee so its almost impossible to get fired from this job.

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