sales representative

carpenter

outside sales representative

field technician

assistant sales manager

Feldco Factory Direct

A typical work day for me at Feldco begins with me looking over services and installs that are in the process of being ran or have been ran already. As a part of my role I am responsible for providing a comprehensive service with setting appointments for our technicians and installers while ensuring that we are setting our crews up for success.  Throughout the day I am tasked with making sure things are being ordered, having a keen rapport with our technician's, Along with answering inbound calls that can range from a myriad of different things, that could be setting up customers for service  to assisting them with issues and concerns that they may have. Overall, I play a key role in supporting the company while delivering solutions to our customers. I coordinate with our installers and technicians as we strive for a common goal while executing our mission, which is to be the  Midwest Leading home renewal company, That's the Feldco Way. 
So Far working for Feldco I have gained a better understanding into the home improvement industry, especially in the areas of product knowledge,  services and installs. I have learned how to effectively communicate with homeowners, while addressing their needs and striving to assure that our customers are delighted. My experience here has also taught me the importance of teamwork, how imperative it is to pay attention to detail, and to also understand how to be patient because there is so much to learn in this industry. 
I am extremely proud to say that management has contributed to my comfortability with the open door policy that they  have always reassured me with. Management always lead by example and is willing to step from behind the desk and take on any role that is needed. When I think of the culture at Feldco I think of family, professionalism, respect, a care for customers, and a helpful environment that makes the job a lot easier. The hardest part of my job is the challenges that I am faced with when dealing with difficult or upset customers. When faced with this challenge its important for me to represent Feldco. It's important for me to  display patience, show the customer that we care, and at the same time finding solutions. The most enjoyable part of my job is that we are all a family. With that being said, it makes it that much better while getting our job done that we can still show a sense of humor, laughter, and have fun. That's what you call The Family Feldco Culture. 

As a newly retired employee of Feldco, I can honestly say it's been a great experience. 

At the on-start of my 12 year career, I quickly discovered Feldco’s embracing culture, their work-hard, play-hard mentality, the spirit of inter-departmental collaboration and excellent peer-to-peer teamwork; these attributes, along with Feldco’s strong leadership skills re-assured me that I had found a company I would fit into. That gut feeling certainly proved me right. 

Through the years, I have seen Feldco maintain their leading position within the home remodeling industry while evolving and growing into a state of the art organization. Throughout their growth, Feldco has increased their product offerings, remained consistent in delivering the best products for their value while ensuring customers continue to be fully delighted with their entire Feldco experience from start to finish.  Through the seasons, I personally have taken great pleasure in meeting our customers, providing them with home remodeling solutions and later hearing their satisfying delight stories of how well Feldco delivered on their project expectations. 

From a career perspective, Feldco is a performance driven company that continually searches for talented and passionate individuals who are motivated to help grow the organization. If this profile fits your interest, and you are driven by the  competitiveness, challenges and rewards of the job, Feldco welcomes your call. You should know the company also provides a very competitive benefits package, along with excellent training to ensure new employees are ready to hit the ground running. During my time at Feldco, I have congratulated many individuals on their well deserved promotions. When it comes to filling internal positions, Feldco is very keen on recognizing ones passion, hard-work, and achievements. It’s nice to know that Feldco cares and makes a difference in their employees lives. 

I certainly have enjoyed being an integral part of the Feldco team, and I hope you will find the same joy, success and recognition as I have. 


The training program that Feldco has set up prior to hitting the streets is high quality. They teach you comprehensive technical aspects of their products, as well as the competing companies and products in the industry. The sales training manager is great. Leads are generated digitally, as well as through the call center. As a sales rep, you can also generate your own leads. The company tries to provide high quality leads, but much as other companies in this industry do, it doesn't guarantee a sale. You must commute daily to the office in Rosemont for hour long meetings, then commute to your assigned leads, if you have any. Prepare to rack up mileage on your vehicle. Even though they divide Chicagoland into territories, you may still drive up to 100 miles one dorection for a lead. This industry is highly seasonally affected. Spring and summer is busy, fall and winter are dreadfully slow. Many sales reps either get 2nd jobs for the slow times, or leave altogether. Turnover for sales reps in painfully high. They pay a small base salary to cover gas, wear and tear, etc. Commissions and bonuses are where you're going to make any real money. With all of technology we have at our disposal today, they should really explore video meetings, i.e., zoom, instead of having the reps come in daily. The daily meetings are to cover sales trends, sometimes watching motivational videos, but are often negative. None of the reps felt great after meetings like they wanted to sell after just being told how much they suck. Also, senior reps, even those being in the company for 20 years, must still drive in daily for meetings. Overall, the support staff is great. The company puts out a high quality product, which makes it easier to sell. There is much competition in the Chicagoland area, so it can be difficult to sell. 

Feldco is work hard, play hard and the culture rewards those who rise to the challenge. Our offices were also just MASSIVELY upgraded, which has been really cool to see. Learning opportunities are everywhere and chances to learn new skills are all over the place, so growth and stability can really be found here.  The people are great, always enjoy speaking to my teammates and coworkers and we actually do spend time together outside of work. As mentioned We have a really cool new office in Rosemont with cool stuff like a golf sim , gym, café and it’s gorgeous. I have been with the company a while and I am super excited to see this new era of Feldco as we continue to grow

The work is very fast paced & challenging. Entry wages are not less than the market standard, but they are also not setting the market either. They are fair, but require you to contribute to get to the next level of comp and job responsibilities. They will reward people who stick it out like I have and it was well worth the effort I put in, but this is not a "get rich quick" role in Ops @ Feldco. There are uneven rushes of extra work given the seasonality, so work life balance can be tough to fine on occasion. That said, I have never felt overworked for any longer than was necessary to do a good job and Feldco always takes not of that extra effort.


To start, the company has a habit of trying to encourage employees to leave reviews to help bolster the overall company rating. 

This is a great job for someone who has little to no experience in the service industry. If you’re looking for amble pay for your experience, look elsewhere. The management is not ran very well at all and corporate will not address the issues of the individuals causing problems. Pay increases do not happen often and the company and management will look for every opportunity to hold something against you. 
As a tech the bonuses you can make are not all that great. Also, you are expected to provide most of your own tools. They do not provide any sort of tool allowance or tool consumable allowance for nails, blades, glue, etc. 

The turn over rate is quite high. I’ve seen over 8 coworkers leave in a 6 month time span. Ultimately, the lack of leadership and not having those who are competent and familiar with this industry is what is hurting the location I was at. 

If you are looking for a good entry level job in this industry and have a good work ethic to rise to the top to make change, then this could be a good fit for you. 

I re-entered the workforce after being a stay-home Mom for 14 years. Feldco gave me the opportunity to not only find my footing again in the working world, but also to advance my career.  My Manager has supported me from day one in a way where I feel heard, respected, and empowered to do my best work.  I'm given the autonomy to work without being micromanaged and I know my work ethic is recognized & appreciated.  I am consistently provided with opportunities to gain more knowledge as it pertains to my career goals.  Additionally, I can honestly say that I enjoy working with my team each & every day.  We not only work hard, but we support each other, have fun & truly enjoy each other's company. It's a wonderful work environment.

Management at Feldco recognizes talent and gives employees ample opportunities to advance in their career, whether it be in office positions, sales or a technical positions.  Several members of Management have worked their way up to where they are today.  Team members at Feldco work hard & play hard - Feldco consistently provides contests, challenges, & fun events to keep team members engaged.  I really enjoy working with the various teams here - you have the feeling that we're all working towards the same goal.
 

This position is an "as advertised" commissions based sales position. Honestly, the negative reviews I have seen disregard the fact that they are very and perhaps even too upfront about this fact.

The people who felt they were not treated fairly in this position either can't sell or did not listen to what the managers told them throughout interviews.

Monday thru Saturday you receive 2 to 3 well qualified leads that are much easier to close than what you would get from the average commission sales position. Management helps every way they can from the start of training until well after.

Their standards for closing are higher, but that is because of the amount of resources that they spend on qualifying those leads and trying to make the closes come easy.

If you are veteran sales rep that is comfortable working on mostly commissions and betting on yourself to close, you'll have good success here.

If any of that last sentence makes your nervous, then it would probably prove to be a poor fit. The position can be stressful to those not used to commissions based sales, but to those of us that are, this is about as good as it gets for sales.

A typical day at work usually includes. Inbound and outbound staging while leading my team to make improvements as we progress with the tasks. I learned a lot of technical material. Helping install windows an occasion. occasionally helping with building office furniture. Management is great at Feldco. They are always willing to help and make our jobs easier. The Culture here is great. Everyone is willing to give each other a hand if needed without any question. The Hardest part of my job is getting accustomed to the workflow of the warehouse. When I first started I was constantly tired. Though after a week or so it started to become easier. The Most enjoyable part of my job is the people I work with. The make the Good, Bad and Hard days easier to handle. 

What I did at Feldco as their Operations Intern was I created training videos for their Operations department. My typical day of work would be me coming in at 8am, work on a video or two, and then meet with a manager to go over the work I had created. After that I would incorporate the changes my manager and I talked about, and continue to work on other videos. Throughout my internship I would say I learned a lot about how the company operates. I would have to shadow an employee to learn their process, and then create a video on it, meaning I had to have a solid understanding of whatever process I was working on. Therefore, I received a large understanding of how Feldco operates and maintains their high quality of business for so many years. 

When you work at Feldco, you feel apart of a family. Everybody treats you with respect and they want to see you succeed. At first, I thought it seemed like it was all fake because of how nice the employees were, but that is genuinely the culture that Feldco has. 

The new office they have in Rosemont is a great place to work. There are things to do/eat in the surrounding area for your convenience, as well as a mini "restaurant" on the main floor. 

Company changed a lot in last few years. Managers are soo poorly trained, lots of turn over in the sales department. Good and juice leads are assigned to just selected few. Those reps will have good numbers as they always get fed with the best leads and go only to the best demographic areas. All others cover bad areas so they need to work twice as hard for a lot less $$$ They are also really good at finding ways not to be paying your full commissions by charging back the reps for additional work and extra materials many times the extra are not even needed. Other times they make measurements mistakes and materials need to be reordered or installers created the damaged  condition, no mater wat that gets charged to the sales reps so they will lose their commissions. They never show the real cost of extras charge backs. Reps are supposed to earn 5 or up to 7% commissions per job. Company pays  barely 2% or 0% in a lot of those jobs via creative ways to apply questionable charge back to reps. With no transparency as they never show what got paid or charge back. Reps are only told “Such and such job paid this x# percentage” that’s it
 Flat out, cheating the sales people out of their commissions. Sad but true

Top Job Titles	Average Salary
Sales representative 35 salaries reported	$111,143 per year
Carpenter 1 salary reported	$22.00 per hour
Outside sales representative 33 salaries reported	$124,091 per year
Field technician 5 salaries reported	$22.80 per hour
Assistant sales manager 35 salaries reported	$60,000 per year

Working at Feldco Factory Direct: Company Overview and Reviews

Feldco Factory Direct

Feldco Factory Direct Ratings

Popular jobs at Feldco Factory Direct

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected