technical support

helpdesk technician

project manager

infrastructure engineer

senior engagement manager

Fit-Technologies

Met some great people and very bright individuals. Was able to build my support skills in my technical support tech role. I had about 3 years of networking experience from the military. The company is very strict with in office collaboration days. In which brings me to my next point of why I was laid off. 

Company lost one of their biggest clients and had purchased a large office space. Company was leaning on this client heavily. That leads to the first batch of their lay offs 8 employees were laid off. Management promised this would not occur again. 6 months later I was a part of the second batch of lay offs. 10% of the company was laid off in a year. On paper mine was labeled "reduction in force". Fast forward months later when talking with current employees my lay off was due to Absents. I was rarely "Absent" but required to work from home due to a sleeping condition that leadership/management knew about. 

I can not be rehired at this company due to this. Leadership needs a lot of work especially in the locked in C-level roles.

Culture was very good when I initially was hired. Then the first batch of lay offs poisoned the culture. The second batch was a lot of employees that made the culture what it was. Since then hearing from current/former employees things have went down hill entirely.

Hardest part of the job for a tech was gaining access to things you specifically had training to do. They compartmentalize permissions in which is understandable, but when someone actually knows what they are doing it can be frustrating not being permitted.

Hardest part for Project Coordinator was getting work. This might sound weird since their is work everywhere. During weekly One on One meetings I was begging my supervisor for more work. I needed to reach out to technical team managers to audit systems or address helpdesk tickets.

The most enjoyable part of the job was supporting my clients. I take pride in my work and love helping people with what I can. The technical teams were awesome and met some very intelligent individuals that I am still in contact with today. This apparently  has went down hill with the companies pay cuts and needing fresh/zero experience employees for the lowest price.

Final Rating 3.5/5

What is the best part of working at the company?
Great teamwork and a positive supportive environment. Regular meetings where you are able to bring up any issues you have and they are taken into consideration. 

What is the most stressful part about working at the company?
There is a somewhat high workload but you are supported and you can ask for assistance if needed and you will usually get it.

What is the work environment and culture like at the company?
You aren’t micromanaged, you know your job and are allowed to do it. Just put in the work and treat it as you should any job and you will do well. 

What is a typical day like for you at the company?
Develop processes to manage your time and schedule what needs to be accomplished and carry that out. Some days will be in your office and some days will be traveling. You are allowed to work some days remotely from home as long as you are getting things done and don’t do it too much and take advantage of it. They really are pretty open to what you need and you are able to schedule your work.

Job is a bit stressful, but rewarding. I did feel like I was working with a great team that had my back if necessary but that doesn't make the work much easier. Just know what you're getting into because at the end of the day you're on the hook for your work. Specifically, how much work gets done. I felt very pressured to complete as much work as possible every day. If you fall behind, you'll hear about it. Occasionally, client requests had to be set aside in order to keep the boss happy.  All things considered, everyone at the company is very approachable and everyone knows everyone so there is a "family-vibe" here, which is hard to find. I would recommend this company but be prepared to work 10 hour days if you're in the field.

FIT Technologies is a fantastic place to start an IT career. Everyone is a potential mentor and they each do go out of their way to help each other out. No one is working for their own benefit but more so the benefit of each other and the clients. It is hands down the best company environment that I have personally experienced. The owners of the company interact with all the employees and have passed along generous benefits.

Great culture with people who help push you to succeed, make you feel like family, and being apart of a growing company. 

Pros: 
- Team leadership has your back whether it is work related or issues in your personal life.
- Overall communication between teams to help finish tasks. 
- Great positive environment to grow and get a start in the IT industry.
- Work/life balance.

Cons:  
- Responsibilities for 24/7 On-Call support for a week which will hinder any activities occurring. (But can be flexible if needed)
- Documentation for clients needs improvement


FIT Technologies is a wonderful organization. They continually give out bonuses and rewards to all employees. They allow for people to walk into multiple projects. FIT is an organization that continues to grow and looks to increase size and capacity over time. If you are looking for an organization that is willing to invest in it's people, FIT Technologies is the right organization for you.

What is the best part of working at the company?
The culture the company continues to foster.

What is the most stressful part about working at the company?
Lack of work life balance, insufficient PTO.

What is the work environment and culture like at the company?
Absolutely incredible while in office.

What is a typical day like for you at the company?
All the things! Whatever helped the organization move forward as a team.

I love working for FIT. I have not been here long, but everyone treats you like family and truly care about your advancement in your career. They are flexible with personal issues and if you need to work from home for a few hours (without abusing this power).

Having worked at FIT for two years through COVID, the company has been very supportive of employees through this trying time. Supportive, communicative, and open from the top levels of management all the way down. 

Employer that cares and tries and succeeds at providing an enjoyable work environment.

I am a field tech so I am generally not privied to all of the office fun.
Ping pong tournaments
Office parties and tournaments
Quarterly training's

Top Job Titles	Average Salary
Technical support 21 salaries reported	$50,810 per year
Helpdesk technician 3 salaries reported	$47,667 per year
Project manager 3 salaries reported	$67,500 per year
Infrastructure engineer 7 salaries reported	$78,571 per year
Senior engagement manager 3 salaries reported	$77,500 per year

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