it support

it support specialist

low voltage technician

field technician

information technology specialist

Flexible IT

The place had promise but no more. It is no better than any other place to work. Insane amount of work and expectation and little to no appreciation. Everything is a priority leaving no time to learn when you are constantly having to scramble to keep up all day, everyday. Management cares only about their clients and making the almighty dollar. They preach a BS line of lead with love and the employee is our most important asset. It is all lies. At the end of the day it's all about the money and sucking up to anyone willing to pay. Starting at the top, there is no experience in managing people. Many of the employees have only ever worked there and have no real experience managing or leading. The turn over is ridiculous and understandably so since most people will not tolerate mistreatment and negative enforcement. Skip this place you will be much better off in the long run.

A typical day at Flexible IT is fast-paced but rewarding. There’s always something new—whether it’s troubleshooting a client issue or diving into a project. I’ve learned how to manage my time, communicate clearly with clients, and work through problems under pressure. Management is approachable and genuinely wants you to succeed; they provide support without micromanaging. The workplace culture is collaborative—people are smart, helpful, and always willing to lend a hand or share knowledge. The hardest part of the job is balancing urgent cases with ongoing projects, but that’s also what keeps things interesting. The most enjoyable part is the sense of progress—knowing you solved a tough issue or made someone’s day easier thanks to your work.



This place is a good place to come in, keep your head down, do your work and leave. If you are fresh out of school and are desperate, this is a great place to start, if you have more flexibility, you should consider the city as pay is higher and this company is very unpleasant. A lot of people leave so it is hard to find a group of friendly colleagues. Some managers have weird affairs with each other making it uncomfortable to be around them. The company is not modern in any way, no ability to work from home, minimal benefits, does not follow ANY modern IT guidelines for internal or clients.

Working at Flexible Systems has been a great experience so far, I continuously learn new systems and processes and I am on a great team with a wealth of knowledge that consistently assists when needed.

With the company's current policies, I am able to travel to client's businesses directly from my house with the majority of hardware waiting for me after being shipped from the main office. This has saved me the unneeded travel time of going back and forth to the office multiple times since I live 45 minutes from the office. 

The office breakroom is fully equipped with a 2 lane bowling alley and golf simulator room, which I absolutely take advantage of when I go into the office. 

What is the best part of working at the company?
Unlimited PTO, great learning environment 

What is the most stressful part about working at the company?
Managing work load, leadership issues 

What is the work environment and culture like at the company?
Office is nice, but not what I would have called “employee focused” was more a showroom for clients. WFH was in place but now seems gone for no reason other than for justification of their office space. No reason for everyone to be in office

What is a typical day like for you at the company?
Either remote or onsite work, troubleshooting and repairing equipment or deploying new hardware.

I was there from 2018-2019 on the help desk. I learned so much and it was the perfect place to start my career. The building was chaotic, work load was insane at times, had some issues with management. 

I know people that have moved up and liked it. You'll learn a lot, but it can be a tough place to work. Pay wasn't great at that time.

Flexible is great for IT minded Sophmores and Juniors. At flexible I severed as a IT Support Engineer, Field Engineer, Builds Engineer
Supported client networks both remotely and physically. Provided an array of IT solutions from voice and data cabling/jacking to user account and domain management.

What is the best part of working at the company?
The staff was great to work with. 

What is the most stressful part about working at the company?
Not being able to work fully remote at the time.

What is the work environment and culture like at the company?
The culture is not very diverse.

Flexible was a nice place to work. The people for the most part were very nice, with a few bad eggs that were particularly good at ruining the bunch. The compensation was very poor and I desire to work in new york city which is why I am looking for new employment.

Owners are nice but not geniuses, common sense sometimes doesn't reign supreme. Typical stuff that can hinder the success of a small business of their size. Like to think of themselves as innovative as they switch things up internally but this happened a bit too often. Good place to start though. 

Top Job Titles	Average Salary
It support 8 salaries reported	$48,625 per year
It support specialist 3 salaries reported	$61,667 per year
Low voltage technician 1 salary reported	$26.38 per hour
Field technician 9 salaries reported	$50,000 per year
Information technology specialist 7 salaries reported	$60,714 per year

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