associate designer

sales associate

office manager

flooring installer

retail sales associate

Floor Coverings International

I’m sure each experience will be completely dependent on branch owner. My location is owner by a retired military man with no business sense, provides no structure or leadership and can be counted on only to make poor decisions. Hired a salesman, yet continued to run most the sales calls and couldn’t understand why his salesman was disgruntled. Wanted to hire more salespeople as if the few leads we were getting were enough for the salesman we had. Expects installers to do free work. Doesn’t like confrontation. Doesn't respect employees right to life outside of work, Disorganized, Doesn’t know how to do any of his own admin work,  It’s like they hand these franchises off to anyone with the finances to do so, but not the acumen to actually be successful. He would go to owners meetings and comes back with grandiose ideas, unclear vision with no groundwork to achieve. It’s was painful to watch as he continued to make bad decisions after bad decision and sink his own ship. I project the demise of this branch within 12 calendar months. I did actually like my job and would have loved to have stayed with the organization under different “management”. If you could even call it that. When your employees are having coming to Jesus talks with you and nothing changes, I think it’s time to reassess. Lost and will continue to lose really good employees. 

Being part of a small, start up business is challenging. I wore many hats in the beginning with varying degrees of responsibility. Overall I love the challenge and am motivated by the success of growing the brand. Typical work day consists of rechecking the days appointment schedule and adjusting the schedule to reflect any needs left from the day before. Then a touch base call with the owner to discuss that days plan and review previous days appointments/ results. After that running any and all appointments for the day. Any space in between is used for Open proposal follow up and/ or open lead follow up to schedule new appointments. As with any sales, the hardest part is to ensure that I am training as much as I am running appointments. The best part is definitely selling a job and following through the installation process to completion and seeing the home owner happy at the end. Management is amazing!! Never have i felt so supported.

Floor Coverings International is a great company. I trained under their franchisee program, featuring new franchisees from all around the U.S. I interned with the company from May 2013 until January 2014. I helped boost sales and revenue by coordinating appointments, making mostly residential sales.
I was offered to stick with them after graduation, however I am seeking experience with a company that allows for further career development (the average cost of setting up as a franchisee is $500K)

The experience gave me valuable sales skills and improved my overall collegiate experience through applying what I learned in the classroom. These skills include prospecting and making calls to set up leads, gaining networking experience through establishing business-to-business relationships (with property management companies)

I start my day very early organizing the mobile showroom to ensure the correct samples were on the truck for the customers I had to see that day. 
I review my schedule for new appointments and cold call leads I received from lead generation sources. If I had no appointments I would develop my own marketing strategies to promote and grow my business. I spent a lot of time networking with other business leaders in the same industry. 
I also spent a lot of time doing business to business cold calling. Built relationships with home builders, remodelers, designers and flooring suppliers. 
The hardest part of the job was taking a new business and carving out a niche in a very competitive industry. As a small business owner competing against multi-billion dollar corporations made it very challenging to be price competitive. 
The most enjoyable part of the job was seeing how happy people were with the selections they made and the new décor that I was able to help them design.

The focus of this company is to train people how to sell as design associates. However, those that work in the office, such as the office manager is not trained, which to me puts an owner at a disadvantage should they need help on jobs. People sell these franchises because they are unable to make it alone, without hiring other design associates which I feel is a disadvantage to the owner. If the manager of the office was trained as a person to help with sells and working in the field I  think that would be more beneficial to the owner for a while until the company is up and running well. Most of these owners have to rely on family, but if the family is not available then the owner has hire outsiders.  The one person they hire should be a person that can handle a dual position.

I’ve had a great experience working at this flooring company. What really stands out is the strong values-driven culture. Leadership consistently communicates clear expectations and leads by example, which creates a sense of trust and accountability across the team.

Management is supportive, approachable, and genuinely invested in both the success of the business and the people within it. There’s a strong emphasis on teamwork, professionalism, and doing things the right way—not just the easy way. It’s refreshing to be part of a company where integrity and quality actually matter day-to-day.

The work environment is positive and collaborative, and employees are recognized for their contributions. If you’re looking for a place with solid leadership, clear direction, and a culture that values hard work and respect, this is a great company to be part of.

Everyday I get to meet and work with wonderful people or businesses who are looking to upgrade their floors. I go to the home and measure the project area then make flooring recommendations based on lifestyle, color, texture and light. Once a floor is selected then I in charge of the order process and project management. I arrange for delivery and installation. 

The hardest part of the job is customers don't realize how expensive flooring can be and educating them on the costs and labor involved to install a new floor can be a challenge. 

The most enjoyable part of the job is to help businesses or homeowners pick out a new look and see their satisfaction when it is complete.

The business is supported by a strong franchisor providing a wealth of knowledge, training, and guidance. The products are top quality and the leadership emphasizes strong core values, such as quality, customer service and doing the right thing. This helps you build a robust business.  I like the freedom to set my own hours and to truly "run the show",  All of the locations support each other without being judgmental. I always feel like I have someone to talk to about any issue or opportunity that may arise.

The corporate team makes it seem like the opportunities for sales are fruitful. Every poor lead and tool for selling has a large cost associated with it and the cost for goods are super high, making it nearly impossible to close sales in a competitive market. I am a seasoned salesperson with a proven track record and was unable to gain any traction and was let go for it. This is a franchise I would stay away from. Every conference call and interaction I had with the corporate team felt skeezy. As a seasoned salesperson, I could read right through them.  They turn and burn franchisees and profit from it. 

What is the best part of working at the company?
I would say the pay but, after having to take on the role of multiple positions, it was not worth it.

What is the most stressful part about working at the company?
This is a franchise, I was working  for a new start up. The owner couldn't keep the doors open. I was worried and stressed about not having work.

What is the work environment and culture like at the company?
This depends on the franchise you work for. Some have an office/warehouse location, while others work from home.

Top Job Titles	Average Salary
Associate designer 2 salaries reported	$105,000 per year
Sales associate 1 salary reported	$12,500 per month
Office manager 3 salaries reported	$20.45 per hour
Flooring installer 4 salaries reported	$60,000 per year
Retail sales associate 2 salaries reported	$57,500 per year

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