physical therapist

medical assistant

physical therapist assistant

front desk agent

x-ray technician

Florida-Orthopaedic-Institute

First of all I would like to say that I worked quite a few years for this company. Typical work day extends far past an eight hour day and the concept of "lunch" for many of the clinical positions is non existent. They will make you salaried if you accumulate too much overtime. Office conditions, staffing, and outdated equipment does not make for a desirable work environment( especially when patients comment to you about it). Average clinic sees 70 patients a day with some clinics hitting close to a hundred. Raises were the worst I have seen yet in Florida. High staff turnover within the company and far too many management and supervisor positions with far too little actual staff to care for the patients. This company has quite a few excellent surgeons to be proud to work for but very few who respect their staff. You are required to travel sometimes to offices over an hour away. Even though computers exist far too much daily handwritten paperwork/charts are completed daily by the Medical Assistants. Little training and every clinic position varies greatly from location to location. Some employees have extremely easy clinics while others are non stop yet they are often provided with the same amount of staff. Human Resources does not function as the entity it should be as a staff resource. Inappropriate medical decisions are often made by untrained staff.

What is the best part of working at the company?
I got to meet some great people, staff and patients.

What is the most stressful part about working at the company?
Management and the doctors. 

Management has changed so much since I started, I cant even keep up. There are people in positions that don't know what their jobs are. The have made employees into leads, supervisors, managers and they don't even know how to do the job they have been transitioned into. Pay/Salary/Compensation not worth the headache that comes with, management, patients, staff, and PROVIDERS. 

Doctors/Surgeons/Providers/Physicians: 

Don't get me wrong some of them are great (some). If you find a good one, keep them, but if you are not apart of their team, you don't exist. Rude, cold shoulder, nonchalant, and you are there to help their team. The providers are hit or miss, they expect you to read their minds, cater to them, the whole team and the patients. NO WORTH IT. 

What is the work environment and culture like at the company?
MIXED, depends on your preference. I personally kept to myself, too much gossiping, and drama as with any work environment, but nothing gets addressed until, someone is resigning. 

What is a typical day like for you at the company?
Easy going, I knew how to do my job, so I never had a issue. Until someone bothers me.

FOI is your typical outpatient physical therapy clinic, with many locations across the Tampa Bay area. The pay is decent and it's a stable, full-time position. But there are far more cons than pros. One of the biggest drawbacks is the lack of flexibility. Most of the year you will have to request time off about 3 months ahead of time since there's very little coverage available. There's almost zero communication between management and those in the clinics, and this only worsened during the pandemic. Management was very misleading at the height of COVID-19, promising deep cleaning, entry screenings, and one-on-one patient visits, none of which ever occurred consistently. Positive diagnoses of therapists and patients within the clinic were withheld from highly vulnerable patients. There are no longer annual raises, so with the increased rate of annual inflation you're essentially taking a paycut every year. Senior clinicians are leaving and typically replaced with recent graduates willing to make sacrifices. 

This may be a good way to get your foot in the door as a PT/PTA/ATC, but I advise against considering this for a long-time career.

Devoted 16 years of impeccable service to FOI. Resigned from company several months ago due to high-risk pregnancy in addition to relocating out of state with husbands new job. In return for 16 years of service to this company, they refused to pay me the bonus for work completed and earned while still employed, claiming that employees who leave the company are no longer eligible for bonuses even though I EARNED that bonus prior to exiting the company. They routinely deny time off requests citing short-staffing issues which is not an employee problem rather an administration problem. The benefits are laughable with only high deductible insurance options which employees must pay a portion of the monthly premium in addition to funding an HSA (the company contributes a measly  $25/mo to) as well as paying 100% out of pocket for medical care until the deduc is met. Raises are flat-rated at 2% company wide, no matter said employees performance. I for one busted butt 5 days a week as the sole employee for my clinic & only got a ridiculous 2% raise each year which didn't even come close to cost of living increases each year. Bottom line, apply to FOI only out of desperation for a job. Do yourself a favor & look elsewhere.

What is the best part of working at the company?
You meet lots of patients, get good hours 

What is the most stressful part about working at the company?
Some of the doctors are incredibly rude and difficult to work for. The management is unorganized and terrible at helping staff. Even if you are settled working with one doctor you can be constantly pulled to work at clinics very far from each other, only finding out the morning of. Management is nit-picky and you may get written up because one set of business cards was forgotten to be put out one time and was remedied before patients came to the office that day. 

What is the work environment and culture like at the company?
Chaotic, unorganized, management did not treat staff well at all

What is a typical day like for you at the company?
Every day you drive to a different location, set up charts that need to be printed beforehand, set up the clinic, check patients in, complete their intakes, draw up injections, set up for procedures, take out stitches, order prescribed medications and therapies, clean rooms, and stock.


Working in the Managed Care department is an exercise in micromanagement. The supervisor lacks both competence and a basic understanding of leadership, as evidenced by the complete absence of training materials. Their behavior is consistently rude and disrespectful. Asking questions is met with belittlement from management, which stifles any opportunity for growth or learning.

Employees are required to inform management every time they take a break or lunch, and when they return, which underscores the controlling environment. The company itself is far from ideal; benefits are not provided until after 90 days, and there are no sick days offered. Payroll is processed on the 15th and 30th of each month, which may be inconvenient for some.

If management happens to read this, it’s important to be aware that your supervisor in Managed Care explicitly instructs credentialing specialists not to communicate with the director. As a result, the director remains unaware of the fact that employees are not being properly trained.

I would not recommend. Management is demeaning, micromanages and controlling. You have no voice or opinion, I recommend if you work here to just clock in and do the 30 claims and clock out. If you are good at job they will make you do 3 peoples job and expect you NOT to burn out. Once you do, they will start micromanaging you and making you feel like you did something wrong. But they themselves could not do the jobs they gave you to do on your own. Manager and supervisor constantly talks over you but could not do your job as well as you if they tried. Too much stress for the low pay, not worth it. High turnover rate, everyone there is basically new all the time so the AR is never caught up ever. If you are good they will expect you to CLEAN up any area that lacks DUE TO THEIR BAD MANAGEMENT and how they treat us people drop like flies. Cant take a break after being burnt out without them repromanding you. 

I have been an employee for a decade, and my pay has only increased very minimally. Like barely a difference. There’s no room for advancement in this company, and since employee appreciation isn’t a thing any longer, the company is suffering greatly from a massive loss of staff. Since the pandemic employees have not gotten our 2% raise, it just stopped. Hours were also selfishly cut at the beginning of the pandemic even though business remained the same. Ironically, new locations keep popping up every year, so the finances are definitely there, just not for staff. Every department in the company is currently in need of employees (check Indeed to confirm) and the patients are suffering because of this. 

To say something good, departments that were customer service-based were allowed to WFM during this whole covid situation. Management is pretty supportive/ present. Most of all, job security is what has kept me so long. 

Organizing team of nurses and making a plan for the day. Admitting patients in a friendly environment with efficiency. Approximately 35 to 60 patients per day for lumbar and cervical steroid injections. Preparing sterile trays for MDs. Caring for patients throughout their whole stay. Working with staff to get proper breaks and coverage when needed. Communication with Reps as needed. Assessing inventory and Ordering supplies and medications. Orienting new new staff to my department.
Working closely with MDs to keep their patients satisfied.
I have learned to be a leader with Exemplary time management , multitasking, and working calmly in a high stress environment.
Workplace is very busy. Organized. Skillful.
Hardest part of the job is having to wear heavy lead for 8 hr per day.
The most enjoyable is getting to speak with the patients and patients families I meet and getting to work with a great team of nurses .

The company currently has three surgery centers. The culture is poor, and the reputation is low. Most of the Doctors are decent and professional, but not always. Some staff members are asked to float between centers while others do not. The nursing staff is constantly changing, short staffed, new graduates or travelers. Watch out for the surgical techs and Anesthesia nurses, since they are often rude and strut around like junkyard dogs ready to bark and fight. Anesthesia nurses are constantly changing and miserable caretakers. Most of the bad apples are at the Telecom location, but a few are in Citrus Park too. I've seen so many good people leave this company and tell these losers "So sorry for your loss". Management is the worst, and ever changing. So sad, so if you are desperate and don't mind chaos and lazy, rude coworkers, then go for it. 

Top Job Titles	Average Salary
Physical therapist 7 salaries reported	$87,929 per year
Medical assistant 11 salaries reported	$20.95 per hour
Physical therapist assistant 2 salaries reported	$30.50 per hour
Front desk agent 1 salary reported	$16.50 per hour
X-ray technician 3 salaries reported	$34.20 per hour

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